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Serco

Compare

based on 810 Reviews

Filter reviews by

Serco Lucknow Reviews

based on 6 reviews

Updated 18 Jul, 2023

Overall Rating

4.8/5

How AmbitionBox ratings work?

Category Ratings

4.8

Work-Life balance

4.8

Skill development

4.8

Work Satisfaction

4.8

Salary & Benefits

4.7

Job Security

3.9

Company culture

3.1

Promotions/Appraisal

6 reviews found

Sort by: Popular

Customer Service Associate in Lucknow

Full Time

·

Other Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 18 Jul 2023

Likes

Service is also very good this company.

Dislikes

No issues

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Lucknow

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 04 Jul 2023

Likes

Teamwork was best

Dislikes

Target not good

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Associate in Lucknow

Telecom Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 29 Mar 2018

Likes

I do my work with satisfaction.give all satisfaction to our teamleader.so its a gud opportunity to us to handle all customers .i like all atmosphere there.all employees n team leader also deducated to their work

Dislikes

I dislike most when i give all answers to a custmer den he dosent cut cll n keep continue in a cll.sometimes receive a harrasment cll

Work Details

Working with serco bpo is really exciting ...feeling gud .n sometimes .irritating becoz of bad customers

Work timings: Strict Timings

Work related travel: This is a desk job.

Get interview-ready with top interview questions

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Assistant Manager Operations in Lucknow

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Mar 2019

Likes

Great place to Work

Dislikes

Everything was good

Work Details

Operations

Work days: Rotational Shift (Flexible Timings)

Customer Care Executive in Lucknow

Operation & Maintenance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 Jan 2022

Likes

Excellent job placement.I like serco bpo

Dislikes

Call flow

Work Details

Very good work life at my serci bpo

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

No

Customer Service Associate in Lucknow

LDA Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 03 Sep 2021

Likes

Nice anvirorment and it's safe for females ..

Dislikes

Everything is not disclose to the employee

Work Details

One year

Work timings: Strict Timings

Work related travel: This is a desk job.

Return to all reviews

Know more about Serco Lucknow

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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Serco Reviews by Locations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Serco reviews submitted by Serco employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Serco is the right company for you. 60% of employees reported the working days...Read more

Home >
Reviews >
Serco Reviews >
Serco Lucknow Reviews

Working Days at Serco Lucknow

based on 6 reviews

Monday to Saturday

60%

Rotational Shift

20%

Other

20%

Work Timings at Serco Lucknow

based on 6 reviews

Strict (6.30am - 3.30pm)

Flexible timing

50%

50%

Shift Timings at Serco Lucknow

based on 6 reviews

Day shift

100%

Business Travel at Serco Lucknow

based on 6 reviews

No travel

60%

Within city

40%

Serco Salaries in Lucknow

Customer Service Associate 2 salaries	₹1.1 L/yr - ₹1.6 L/yr
Senior HR Executive 1 salary	₹3 L/yr - ₹3 L/yr
Field Sales Officer 1 salary	₹1 L/yr - ₹1 L/yr
Jobber 1 salary	₹3 L/yr - ₹3 L/yr
Customer Relationship Manager 1 salary	₹5 L/yr - ₹5 L/yr

Explore more salaries

Employee Benefits at Serco Lucknow

Health insurance

1 total response

Job/Soft skill training

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

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