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3.9

based on 22.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Reliance Retail Customer Service Associate Reviews

Updated 15 Mar, 2025
Overall Rating
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4.2/5
based on 432 reviews

Rating distribution

Category Ratings

4.1

Job security

4.1

Skill development

4.0

Company culture

3.9

Work-life balance

3.9

Work satisfaction

3.7

Salary

3.3

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What employees say about Reliance Retail?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

97% employees reported

Rotational Shift

Rotational Shift

44% employees reported

Flexible timing

Flexible timing

52% employees reported

No travel

No travel

52% employees reported

View more detailed insights

Gender based rating

4.1
female

Rated by Women

60 reviews

4.2
male

Rated by Men

329 reviews

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Top Mentions in Reliance Retail Customer Service Associate Reviews

432 reviews found

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Top Reliance Retail Customer Service Associate Interview Questions

asked in Customer Service Associate interview
Q1. What is customer service?
View answers (4)
asked in Customer Service Associate interview
Q2. How opret to cash till
View answer (1)
asked in Customer Service Associate interview
Q3. What is the retail
View answers (2)
asked in Customer Service Associate interview
Q4. What is FIFO FEFO
View answer (1)
asked in Customer Service Associate interview
Q5. What is gandola
View answer (1)
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Interview Tips & Stories
1w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Customer Service Associate Jobs at Reliance Retail

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More about working at Reliance Retail
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#1 Best Mega Retail Company - 2022

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People also ask about Reliance Retail's Customer Service Associates

How is Reliance Retail to work for?
Reliance Retail is rated 4.2 out of 5, based on 432 reviews by employees on AmbitionBox. Reliance Retail is known for Job security which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at Reliance Retail read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Reliance Retail?
According to AmbitionBox ratings, Reliance Retail employees rate its salary and benefits as 3.7 out of 5. You can know more about Reliance Retail Salaries at AmbitionBox
How is the work culture at Reliance Retail?
Work culture is rated 4.0 at Reliance Retail by 432 employees. While job security is rated 4.1 and work-life balance is rated 3.9 at Reliance Retail. Read detailed reviews by employees of Reliance Retail on AmbitionBox.
Is work from home available in Reliance Retail?
According to AmbitionBox, 2% Reliance Retail employees work from home permanently (based on 51 AmbitionBox reviews in last 6 months).

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Reliance Retail Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 432 Reliance Retail reviews submitted by Reliance Retail employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Reliance Retail is the right company for you. 44% of emp...loyees reported the working days at Reliance Retail as Rotational Shift. 52% employees reported the work timings at Reliance Retail as Flexible timing. Read more
Reliance Retail Customer Service Associate Salary
based on 553 salaries
₹0.7 L/yr - ₹3.7 L/yr
33% less than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Reliance Retail Customer Service Associate
cab
Office cab/shuttle
3 total responses
freemeal
Free meal
2 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
18 total responses
+5 more benefits
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