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3.9

based on 22.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Reliance Retail Customer Service Associate Reviews

Updated 7 Mar, 2025
Overall Rating
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4.2/5
based on 429 reviews

Rating distribution

Category Ratings

4.1

Job security

4.1

Skill development

4.0

Company culture

3.9

Work-life balance

3.8

Work satisfaction

3.7

Salary

3.3

Promotions

What employees say about Reliance Retail?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

96% employees reported

Rotational Shift

Rotational Shift

44% employees reported

Flexible timing

Flexible timing

52% employees reported

No travel

No travel

52% employees reported

View more detailed insights

Gender based rating

4.0
female

Rated by Women

58 reviews

4.2
male

Rated by Men

328 reviews

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Top Mentions in Reliance Retail Customer Service Associate Reviews

429 reviews found

Sort by: Popular

What people are saying about Reliance Retail

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an e-commerce marketing manager
2w
Seeking Urgent Job Opportunities – Looking for Recommendations!
Hi Friends, I am seeking job opportunities! With over nine years of experience in E-Commerce Marketing, Social Media Marketing, Business Development, and Merchandising, I am passionate about finding suitable roles in artisan management, supply chain management, Production and product development. While I am open to exploring various industries, my primary interest lies in the textile/apparel and handcraft/handloom sectors. I have reached out to companies like Aditya Birla Retail & Fashion, Reliance Retail, Swadesh and many other companies too but unfortunately, I have not received any responses. If anyone can suggest potential opportunities or connections, I would greatly appreciate your help! Thank you in advance for your help! Attaching my resume for your reference!
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Top Reliance Retail Customer Service Associate Interview Questions

asked in Customer Service Associate interview
Q1. What is customer service?
View answers (4)
asked in Customer Service Associate interview
Q2. How opret to cash till
View answer (1)
asked in Customer Service Associate interview
Q3. What is the retail
View answers (2)
asked in Customer Service Associate interview
Q4. What is FIFO FEFO
View answer (1)
asked in Customer Service Associate interview
Q5. What is gandola
View answer (1)

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More about working at Reliance Retail
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People also ask about Reliance Retail's Customer Service Associates

How is Reliance Retail to work for?
Reliance Retail is rated 4.2 out of 5, based on 429 reviews by employees on AmbitionBox. Reliance Retail is known for Job security which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at Reliance Retail read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Reliance Retail?
According to AmbitionBox ratings, Reliance Retail employees rate its salary and benefits as 3.7 out of 5. You can know more about Reliance Retail Salaries at AmbitionBox
How is the work culture at Reliance Retail?
Work culture is rated 4.0 at Reliance Retail by 429 employees. While job security is rated 4.1 and work-life balance is rated 3.9 at Reliance Retail. Read detailed reviews by employees of Reliance Retail on AmbitionBox.
Is work from home available in Reliance Retail?
According to AmbitionBox, 2% Reliance Retail employees work from home permanently (based on 48 AmbitionBox reviews in last 6 months).

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Reliance Retail Customer Service Associate Reviews by Locations

Reliance Retail Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 429 Reliance Retail reviews submitted by Reliance Retail employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Reliance Retail is the right company for you. 44% of emp...loyees reported the working days at Reliance Retail as Rotational Shift. 52% employees reported the work timings at Reliance Retail as Flexible timing. Read more
Reliance Retail Customer Service Associate Salary
based on 546 salaries
₹0.7 L/yr - ₹3.7 L/yr
34% less than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Reliance Retail Customer Service Associate
cab
Office cab/shuttle
3 total responses
freemeal
Free meal
2 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
18 total responses
+5 more benefits
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4.1
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3.8
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