Reliance Retail Customer Service Associate Coimbatore Reviews

Likes

I've been working as a CSA for an year now in Reliance Smart superstore. There's definitely good job security if we stay in the good books of the Store manager. Also we get a weekoff regularly. I've learnt a lot from the job by mingling with my Co workers and interacting with the customers. Gained valuable cash handling experience while on billing duty.

Dislikes

*Customer services associate is one of the lowest positions so you guessed it right the salary is low. *There is no proper shift timings being followed in some stores. I've been working for 11-12 hours for the past one year without OT benefits because of bad managers. *Frequent staff shortages. New joiners quit after seeing the tough work and long shifts in the first few days of joining. *They made CSA do All round work Loading stock and unloading stock from trucks and cleaning the stores using female CSA. *Bad language used by Store manager...Read More

Work Details

I work Kannan Smart Superstore recently acquired by Reliance retail. There's no proper shift system I work 12 hours a day Low salary No OT benefits

Work days: Monday to Saturday (Strict Timings)