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4.0

based on 651 Reviews

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NxtWave Customer Success, Service & Operations Department Reviews

based on 65 reviews
Updated 22 Dec, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

4.0

Company culture

3.9

Salary & Benefits

3.9

Skill development

3.9

Work Satisfaction

3.8

Job Security

3.8

Work-Life balance

3.5

Promotions/Appraisal

Explore Reviews by Department

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3.8
 • 211 Reviews
4.1
 • 89 Reviews
4.4
 • 44 Reviews
4.4
 • 24 Reviews
3.5
 • 22 Reviews
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Top NxtWave Interview Questions

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Q4. Can you work inder pressure
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Q5. Challenges Faced, Numbers
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People also ask about NxtWave's Customer Success, Service & Operations Department

Is NxtWave's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 65 employee reviews, it's clear that most employees have an average experience working at NxtWave's Customer Success, Service & Operations Department. Company culture holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.5. Read reviews about company culture and career growth on AmbitionBox.
Does NxtWave's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, NxtWave's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.9 out of 5, based on 65 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about NxtWave's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at NxtWave's Customer Success, Service & Operations Department, click here.
How is the work culture at NxtWave's Customer Success, Service & Operations Department?
Work culture at NxtWave's Customer Success, Service & Operations Department is rated 4.0 out of 5 by 65 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at NxtWave's Customer Success, Service & Operations Department. To read reviews specifically about work culture at NxtWave's Customer Success, Service & Operations Department, click here.
How is the job security at NxtWave's Customer Success, Service & Operations Department?
Based on 65 reviews on AmbitionBox, NxtWave's Customer Success, Service & Operations Department employees rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at NxtWave's Customer Success, Service & Operations Department, click here.
Is work from home available at NxtWave's Customer Success, Service & Operations Department?
According to AmbitionBox, 36% of NxtWave's Customer Success, Service & Operations Department employees work from home permanently, 56% work from the office, and 8% follow a hybrid model, based on 25 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at NxtWave's Customer Success, Service & Operations Department, click here.
How do I get a job at NxtWave's Customer Success, Service & Operations Department?
To get a job at NxtWave's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top NxtWave interview questions and practice your responses to prepare thoroughly.

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Work Policy at NxtWave Customer Success, Service & Operations Department

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Workplace policy may vary based on Department, Designation and Location.

based on 25 reviews in last 6 months

Work from office

Work from office

56%
Permanent work from home

Permanent work from home

36%
Hybrid

Hybrid

8%

3 days/week from office

4%

Other hybrid work policies

4%

Gender Based Ratings at NxtWave Customer Success, Service & Operations Department

based on 63 reviews
3.5
Rated by 31 Women

Rated 3.9 for Company Culture and 3.7 for Job Security

women
4.1
Rated by 32 Men

Rated 4.3 for Salary & Benefits and 4.3 for Skill Development

men

Working Days at NxtWave Customer Success, Service & Operations Department

based on 65 reviews
Monday to Saturday
40%
Monday to Friday
24%
Other
16%
Alternate Saturday off
12%
Rotational Shift
8%

Work Timings at NxtWave Customer Success, Service & Operations Department

based on 65 reviews
Flexible timing
Strict (10.30am - 8.30pm)
Strict (11am - 8.30pm)
57%
9%
6%
28% employees reported other strict timings

Shift Timings at NxtWave Customer Success, Service & Operations Department

based on 65 reviews
Day shift
100%

Business Travel at NxtWave Customer Success, Service & Operations Department

based on 65 reviews
No travel
80%
Within city
14%
Within country
6%
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