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asked in
Admission Counsellor interview
Q1. Why do you think you can crack the deal with customers?
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asked in
SDE-2 interview
Q2. Sort 0 1 You have been given an integer array/list(ARR) ... read more
View answers (2) Get interview-ready with top interview questions
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asked in
Academic Counsellor interview
Q3. How will you sell 3 lakh rupees course when content is ... read more
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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers:
1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus
Position - manager
2. Infinite computer solutions - 30 lpa fixed
3. Deloitte - Still negotiating trying for 30-35 lpa
I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year.
Please let me know your insights.
Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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People also ask about upGrad's Customer Success, Service & Operations Department
Is upGrad's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 1.8k employee reviews, it's clear that most employees have an average experience working at upGrad's Customer Success, Service & Operations Department. Work-Life balance holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about work-life balance and career growth on AmbitionBox.
Does upGrad's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, upGrad's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.5 out of 5, based on 1.8k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about upGrad's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at upGrad's Customer Success, Service & Operations Department, click here.
How is the work culture at upGrad's Customer Success, Service & Operations Department?
Work culture at upGrad's Customer Success, Service & Operations Department is rated 3.5 out of 5 by 1.8k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at upGrad's Customer Success, Service & Operations Department, click here.
How is the job security at upGrad's Customer Success, Service & Operations Department?
Based on 1.8k reviews on AmbitionBox, upGrad's Customer Success, Service & Operations Department employees rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at upGrad's Customer Success, Service & Operations Department, click here.
Is work from home available at upGrad's Customer Success, Service & Operations Department?
According to AmbitionBox, 4% of upGrad's Customer Success, Service & Operations Department employees work from home permanently, 64% work from the office, and 32% follow a hybrid model, based on 25 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at upGrad's Customer Success, Service & Operations Department, click here.
How do I get a job at upGrad's Customer Success, Service & Operations Department?
To get a job at upGrad's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top upGrad interview questions and practice your responses to prepare thoroughly.
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Work Policy at upGrad Customer Success, Service & Operations Department
i
Workplace policy may vary based on Department, Designation and
Location.
based on 25 reviews in last 6 months
Work from office
64%
Hybrid
32%
Other hybrid work policies
16%
2 days/week from office
12%
3 days/week from office
4%
Permanent work from home
4%
Join upGrad 10M+ learners have transformed their careers - now it’s your turn.
Gender Based Ratings at upGrad Customer Success, Service & Operations Department
based on 152 reviews
Rated by 64
Women
Rated by 88
Men
Working Days at upGrad Customer Success, Service & Operations Department
based on 165 reviews
Monday to Friday
63%
Monday to Saturday
24%
Rotational Shift
6%
Other
4%
Alternate Saturday off
3%
Work Timings at upGrad Customer Success, Service & Operations Department
based on 165 reviews
Flexible timing
Strict (10.30am - 7.30pm)
Strict (10am - 7pm)
58%
7%
6%
29% employees reported other strict timings
Shift Timings at upGrad Customer Success, Service & Operations Department
based on 165 reviews
Day shift
Night shift
96%
4%
Business Travel at upGrad Customer Success, Service & Operations Department
based on 165 reviews
No travel
77%
Within city
17%
Within country
6%
|
Associate
47
salaries
|  ₹3.4 L/yr - ₹7.5 L/yr |
|
Admission Counsellor
44
salaries
| ₹2.6 L/yr - ₹10.8 L/yr |
|
Senior Associate
32
salaries
| ₹5 L/yr - ₹11 L/yr |
|
Assistant Manager
22
salaries
| ₹5 L/yr - ₹15.5 L/yr |
|
Senior Admission Counsellor
15
salaries
| ₹6 L/yr - ₹9 L/yr |
Explore more salaries
Free meal
4 total
responses
Office cab/shuttle
2 total
responses
Health insurance
5 total
responses
Job/Soft skill training
8 total
responses
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