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Engaged Employer

NIFTEL COMMUNICATIONS

Compare

3.5

based on 145 Reviews

Filter reviews by

NIFTEL COMMUNICATIONS Customer Service Associate Reviews

based on 9 reviews

Updated 25 Nov, 2024

Overall Rating

3.4/5

How AmbitionBox ratings work?

Category Ratings

3.4

Job Security

3.4

Salary & Benefits

3.3

Promotions/Appraisal

3.3

Skill development

3.3

Company culture

3.1

Work-Life balance

3.1

Work Satisfaction

9 reviews found

Sort by: Popular

Customer Service Associate in Lucknow

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 16 Oct 2024

Likes

Whole team members, working culture

Dislikes

N/a

Customer Service Associate in Lucknow

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 23 Aug 2024

Likes

Nothing

Dislikes

Everything is not good at company

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Associate in Lucknow

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Aug 2024

Likes

Number one BPO company I have ever seen staff is also very humble and supportive.

Dislikes

No dislike about the nifte.

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate in Lucknow

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 02 Aug 2024

Likes

We get salary at time

Dislikes

The company’s culture is very bad .Its so toxic

Customer Service Associate in Lucknow

Full Time

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 28 May 2023

Likes

They give time for prayers

Dislikes

Some times they give salary in cash but everyone want in his or her bank acc and there is no fixed time for logout sometimes they asked agents to wait after shift for briefing and Meeting also they don't pay for that .

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Lucknow

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 Sep 2023

Likes

A great atmosphere, supportive staff, a lot to learn, growth oriented and much more.

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Lucknow

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 Sep 2023

Likes

Good environment with great people

Dislikes

Nothing dislike,about the company.

You are reading trusted reviews. Keep reading to find out more about NIFTEL COMMUNICATIONS.

Customer Service Associate (working remotely)

Full Time

Recruitment & Talent Acquisition Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 25 Nov 2024

Likes

Nothing is good as far as far I am working

Dislikes

Join to know more!

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Associate in Lucknow

Part Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 01 Feb 2024

Likes

The work culture is up to mark and seniors are very supportive which helps in balancing study and job at the same time

Dislikes

Full-time pay is not as per the expectations

Work Details

Work policy: Policy is that right now one can opt for either the full time work from of office or work from home but at any emergency one can work from office too.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Interview Tips & Stories

honestword

ex -

Oxane Partners

Disappointing Interview Experience with D.E. Shaw

I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.

Got a question about NIFTEL COMMUNICATIONS?

Ask anonymously on communities.

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Likes

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Dislikes

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posted on 06 Dec 2024

Likes

Tls are very polite and humble ,and i feel very comfortable there

Dislikes

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posted on 29 Nov 2023

Likes

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Dislikes

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posted on 17 Sep 2023

Likes

Office culture is good.

Dislikes

Biased, no work life balance, no rotational shift, salary deduction, no incentives for the performance.

Work Details

Work policy: Initial days WFO, rest if applicable then WFH

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Work related travel: This job involves Travel Within City.

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posted on 27 Dec 2024

Likes

Were good 👍

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NIFTEL COMMUNICATIONS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 NIFTEL COMMUNICATIONS reviews submitted by NIFTEL COMMUNICATIONS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if NIFTEL COMMUNICATIONS is the right company for you. ...Read more

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NIFTEL COMMUNICATIONS Reviews >
NIFTEL COMMUNICATIONS Customer Service Associate Reviews

Working Days for NIFTEL COMMUNICATIONS Customer Service Associate

based on 9 reviews

Rotational Shift

66%

Monday to Saturday

17%

Alternate Saturday off

17%

Work Timings for NIFTEL COMMUNICATIONS Customer Service Associate

based on 9 reviews

Flexible timing

Strict (9am - 2pm)

Strict (2pm - 11.30pm)

33%

1% employees reported other strict timings

Shift Timings for NIFTEL COMMUNICATIONS Customer Service Associate

based on 9 reviews

Day shift

100%

Business Travel for NIFTEL COMMUNICATIONS Customer Service Associate

based on 9 reviews

No travel

100%

NIFTEL COMMUNICATIONS Customer Service Associate Salary

based on 13 salaries

₹1.5 L/yr - ₹2.5 L/yr

31% less than the average Customer Service Associate Salary in India

View more details

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