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Engaged Employer
NIFTEL COMMUNICATIONS
3.4
based on 164 Reviews
Company Overview
Company Locations
Working at NIFTEL COMMUNICATIONS
Company Summary
0
Overall Rating
3.4/5
based on 164 reviews
8% below
industry average
Critically rated for
Promotions, Work-life balance, Salary
Work Policy
Work from office
48% employees reported
Rotational Shift
35% employees reported
Strict timing
64% employees reported
No travel
77% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
4 employees reported
Cafeteria
3 employees reported
Free meal
2 employees reported
International/On-site exposure
2 employees reported
View all benefits
About NIFTEL COMMUNICATIONS
Founded in2011 (14 yrs old)
India Employee Count201-500
Global Employee Count--
India HeadquartersLucknow, India
Websiteniftel.com
Primary Industry
Other Industries
--
Niftel Communications Private Limited began its operations in 2011 and began making a mark in the BPO industry with its expertise, professionalism and winning marketing strategies. Today we are a multinational business conglomerate that has a firm foothold in the Indian and UK markets. We are now in expansion mode in the valuable US market too to serve new clients in the United States. We have built a trustworthy network of clients in the Indian and UK markets with our dedication, commitment, and out-of-the-box solutions that we present to our esteemed clients. We are now spreading our wings and network in the US market so that we can offer a taste of our services to a wider range of audiences. We are an ambitious company with the drive and vision to touch the sky with our energetic, intelligent and dedicated team.
Mission: One Team One Goal
Vision: We Believe in our motto: Performance Speaks.
We Seek to satisfy our clients, not with words but with our result-oriented performance.
We Want our to be business acumen backed by cutting-edge intellect and state-of-the-art infrastructure to delight our clients.
We Believe in investing in current technologies. We want to empower the businesses of our clients and help them succeed with the use of the latest systems, processes, hardware, and software.
We want our customer service to be customer-centric, one that empathises with the unique challenges faced by our customers. We want to understand their concerns so that we can offer the best solutions.
NIFTEL COMMUNICATIONS Ratings
based on 164 reviews
Overall Rating
3.4/5
How AmbitionBox ratings work?
5
66
4
30
3
16
2
9
1
43
Category Ratings
3.3
Skill development
3.2
Company culture
3.2
Job security
3.2
Work satisfaction
3.1
Salary
3.1
Work-life balance
3.1
Promotions
NIFTEL COMMUNICATIONS is rated 3.4 out of 5 stars on AmbitionBox, based on 164 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at NIFTEL COMMUNICATIONS
based on 156 reviews
3.3
Rated by 45 Women
Rated 3.4 for Company culture and 3.3 for Job security
3.4
Rated by 111 Men
Rated 3.4 for Skill development and 3.2 for Job security
Work Policy at NIFTEL COMMUNICATIONS
based on 42 reviews in last 6 months
Work from office
48%
Hybrid
41%
Permanent work from home
11%
NIFTEL COMMUNICATIONS Reviews
Top mentions in NIFTEL COMMUNICATIONS Reviews
+ 5 more
Compare NIFTEL COMMUNICATIONS with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.4/5 based on 164 reviews | 4.0/5 based on 13.7k reviews | 4.1/5 based on 15.4k reviews | 3.9/5 based on 22.7k reviews |
Highly Rated for | No highly rated category | Skill development Salary Job security | Work-life balance Salary Company culture | Job security Skill development |
Critically Rated for | Work-life balance Salary Promotions | Promotions | No critically rated category | Promotions |
Primary Work Policy | Work from office 48% employees reported | Work from office 67% employees reported | Work from office 54% employees reported | Work from office 74% employees reported |
Rating by Women Employees | 3.3 Average rated by 45 women | 3.6 Good rated by 1.7k women | 3.9 Good rated by 2.6k women | 3.8 Good rated by 1.6k women |
Rating by Men Employees | 3.4 Average rated by 111 men | 4.0 Good rated by 11.1k men | 4.1 Good rated by 11.7k men | 3.9 Good rated by 19.6k men |
Job security | 3.2 Average | 3.8 Good | 3.8 Good | 3.9 Good |
View more
NIFTEL COMMUNICATIONS Salaries
NIFTEL COMMUNICATIONS salaries have received with an average score of 3.1 out of 5 by 164 employees.
Financial Advisor
(88 salaries)
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₹1.2 L/yr - ₹3.6 L/yr
Customer Support Executive
(33 salaries)
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₹1 L/yr - ₹4.5 L/yr
Customer Care Executive
(17 salaries)
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₹1 L/yr - ₹4.8 L/yr
Customer Service Executive
(17 salaries)
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₹1 L/yr - ₹5 L/yr
Customer Service Associate
(14 salaries)
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₹1.5 L/yr - ₹2.4 L/yr
Sales Executive
(12 salaries)
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₹1.2 L/yr - ₹3.4 L/yr
HR Executive Recruiter
(12 salaries)
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₹1.4 L/yr - ₹3 L/yr
Team Lead
(11 salaries)
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₹2.6 L/yr - ₹4.8 L/yr
Operations Manager
(9 salaries)
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₹4.4 L/yr - ₹9.4 L/yr
Sales Advisor
(7 salaries)
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₹1 L/yr - ₹2 L/yr
NIFTEL COMMUNICATIONS Interview Questions
Interview questions by designation
Top NIFTEL COMMUNICATIONS interview questions and answers
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NIFTEL COMMUNICATIONS FAQs
When was NIFTEL COMMUNICATIONS founded?
NIFTEL COMMUNICATIONS was founded in 2011. The company has been operating for 14 years primarily in the BPO sector.
Where is the NIFTEL COMMUNICATIONS headquarters located?
NIFTEL COMMUNICATIONS is headquartered in Lucknow. It operates in 2 cities such as Lucknow, Guwahati. To explore all the office locations, visit NIFTEL COMMUNICATIONS locations.
How many employees does NIFTEL COMMUNICATIONS have in India?
NIFTEL COMMUNICATIONS currently has more than 500+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in NIFTEL COMMUNICATIONS based on the number of reviews submitted on AmbitionBox.
Does NIFTEL COMMUNICATIONS have good work-life balance?
NIFTEL COMMUNICATIONS has a work-life balance rating of 3.1 out of 5 based on 100+ employee reviews on AmbitionBox. 41% employees rated NIFTEL COMMUNICATIONS 3 or below, while 59% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read NIFTEL COMMUNICATIONS work-life balance reviews for more details
Is NIFTEL COMMUNICATIONS good for career growth?
Career growth at NIFTEL COMMUNICATIONS is rated as moderate, with a promotions and appraisal rating of 3.1. 41% employees rated NIFTEL COMMUNICATIONS 3 or below, while 59% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading NIFTEL COMMUNICATIONS promotions/appraisals reviews for more detailed insights.
What are the cons of working in NIFTEL COMMUNICATIONS?
Working at NIFTEL COMMUNICATIONS does have some drawbacks that potential employees should consider. The company is poorly rated for work life balance, salary & benefits and promotions / appraisal, based on 100+ employee reviews on AmbitionBox.
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