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NIFTEL COMMUNICATIONS Reviews

Updated 7 Mar, 2025
Overall Rating
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3.4/5
based on 166 reviews

negative trend 8% below industry's average

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Rating distribution

Category Ratings

3.3

Skill development

3.2

Company culture

3.2

Job security

3.1

Work-life balance

3.1

Work satisfaction

3.0

Salary

3.0

Promotions

What employees say about NIFTEL COMMUNICATIONS?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

48% employees reported

Rotational Shift

Rotational Shift

35% employees reported

Flexible timing

Flexible timing

37% employees reported

No travel

No travel

77% employees reported

Gender based rating

3.3
female

Rated by Women

46 reviews

3.4
male

Rated by Men

112 reviews

NIFTEL COMMUNICATIONS is rated 3.4 out of 5 stars on AmbitionBox, based on 166 company reviews.This rating reflects an average employee experience, indicating moderate satisfac ... Read more
NIFTEL COMMUNICATIONS is rated 3.4 out of 5 stars on AmbitionBox, based on 166 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the companyā€™s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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 ā€¢ 93 Reviews
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166 reviews found

Sort by: Popular

Top NIFTEL COMMUNICATIONS Interview Questions

Q1. What you understand by the customer service.
Q2. Write on this topic ā€¹topic_nameā€ŗon the given page. (Blank A4 page given by ... read more
Q3. what is customer support executive role ?

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Latest NIFTEL COMMUNICATIONS Employee Reviews

View all
Other
1.0

  ā€¢  posted on 07 Mar 2025

Dislikes:
Rude seniors
  • Skill development - Poor
  • +5 more
Back Office
1.0

  ā€¢  posted on 03 Mar 2025

Dislikes:
Everthing they don't have basic manner,
  • Salary - Bad
  • +3 more
Recruitment & Talent Acquisition
3.0

  ā€¢  posted on 01 Mar 2025

Dislikes:
  • Salary - Poor
  • Promotions - Poor
  • +2 more
Voice / Blended
4.0

  ā€¢  posted on 01 Mar 2025

Non Voice
1.0

  ā€¢  posted on 28 Feb 2025

Dislikes:
Salary and work load it sucks!
  • Salary - Bad
  • +6 more

Read NIFTEL COMMUNICATIONS Reviews based on designations

4.5
 Agent

 (13)

3.3
 Customer Support Executive

 (11)

2.2
 Financial Advisor

 (9)

3.4
 Customer Service Associate

 (9)

2.0
 Customer Care Executive

 (8)

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People also ask about NIFTEL COMMUNICATIONS

Is NIFTEL COMMUNICATIONS a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 166 employee reviews, it's clear that most employees have an average experience working at NIFTEL COMMUNICATIONS. Skill development holds the highest rating at 3.3, while salary is rated the lowest amongst all factors at 3.0. Read reviews about skill development and salary on AmbitionBox.
How does NIFTEL COMMUNICATIONSā€™s employee rating compare to the industry average?
NIFTEL COMMUNICATIONS's employee rating of 3.4 out of 5 is below the industry average of 3.7 out of 5 for companies within the BPO sector. This rating suggests that NIFTEL COMMUNICATIONS faces some challenges in employee satisfaction compared to its industry peers. It indicates that while NIFTEL COMMUNICATIONS performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does NIFTEL COMMUNICATIONS pay their employees well?
According to AmbitionBox reviews, NIFTEL COMMUNICATIONS employees rate their salary and benefits at 3.0 out of 5, based on 166 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about NIFTEL COMMUNICATIONS salaries here and to read reviews specifically about salary and benefits at NIFTEL COMMUNICATIONS, click here .
How is the work culture at NIFTEL COMMUNICATIONS?
Work culture at NIFTEL COMMUNICATIONS is rated 3.2 out of 5 by 166 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at NIFTEL COMMUNICATIONS, click here .
How is the job security at NIFTEL COMMUNICATIONS?
Based on 166 reviews on AmbitionBox, NIFTEL COMMUNICATIONS employees rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at NIFTEL COMMUNICATIONS. To read reviews about job security at NIFTEL COMMUNICATIONS, click here .
Is work from home available at NIFTEL COMMUNICATIONS?
According to AmbitionBox, 11% of NIFTEL COMMUNICATIONS employees work from home permanently, 48% work from the office, and 41% follow a hybrid model, based on 44 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance, click here.

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Financial Advisor
89 salaries
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ā‚¹1.2 L/yr - ā‚¹3.6 L/yr

Customer Support Executive
33 salaries
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ā‚¹1 L/yr - ā‚¹4.5 L/yr

Customer Care Executive
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Customer Service Executive
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Customer Service Associate
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ā‚¹1.5 L/yr - ā‚¹2.4 L/yr

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