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Engaged Employer

NIFTEL COMMUNICATIONS

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3.4

based on 161 Reviews

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NIFTEL COMMUNICATIONS Customer Service Associate Lucknow Reviews

Updated 16 Oct, 2024

Overall Rating

3.8/5

based on 8 reviews

Rating distribution

4 (50.0%)

2 (25.0%)

0 (0%)

1 (12.5%)

Category Ratings

3.8

Job security

3.8

Salary

3.6

Company culture

3.6

Skill development

3.6

Promotions

3.5

Work-life balance

3.5

Work satisfaction

What employees say about NIFTEL COMMUNICATIONS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

60% employees reported

Strict (9am - 2pm)

40% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

5 reviews

4.6

Rated by Men

3 reviews

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8 reviews found

Sort by: Popular

Customer Service Associate in Lucknow

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 16 Oct 2024

Likes

Whole team members, working culture

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

N/a

Customer Service Associate in Lucknow

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Aug 2024

Likes

Nothing

Dislikes

Everything is not good at company

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Lucknow

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Aug 2024

Likes

Number one BPO company I have ever seen staff is also very humble and supportive.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike about the nifte.

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate in Lucknow

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Aug 2024

Likes

We get salary at time

Dislikes

The company’s culture is very bad .Its so toxic

Skill development - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Associate in Lucknow

Full Time

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 May 2023

Likes

They give time for prayers

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Some times they give salary in cash but everyone want in his or her bank acc and there is no fixed time for logout sometimes they asked agents to wait after shift for briefing and Meeting also they don't pay for that .

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Lucknow

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Sep 2023

Likes

A great atmosphere, supportive staff, a lot to learn, growth oriented and much more.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Lucknow

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Sep 2023

Likes

Good environment with great people

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing dislike,about the company.

You are reading trusted reviews. Keep reading to find out more about NIFTEL COMMUNICATIONS.

Customer Service Associate in Lucknow

Part Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Feb 2024

Likes

The work culture is up to mark and seniors are very supportive which helps in balancing study and job at the same time

Company culture - Good
Work-life balance - Good

Dislikes

Full-time pay is not as per the expectations

Work Details

Work policy: Policy is that right now one can opt for either the full time work from of office or work from home but at any emergency one can work from office too.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

View All

From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

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NIFTEL COMMUNICATIONS Lucknow Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 NIFTEL COMMUNICATIONS reviews submitted by NIFTEL COMMUNICATIONS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if NIFTEL COMMUNICATIONS is the right company for you. ...Read more