Tata Communications Customer Service Associate Reviews

Likes

Apart from Brand, this company is nothing like the earlier Tata's

Dislikes

1) Even Saturday, Sunday working. You relationship with your boss defines your increment and promotion 2) No peer to peer respect in same group . 3) No notable recognition in teams 4) 4% to 8% hikes on lower base salary 5) Head of Solutions - was not an engineer, Head of Sales (B2B complex solutions) - is not an engineer. 6) Mostly Babu people from Bihar (Not being racist, just observation) 7) Review's 3 days a week, don't know when should one work 8) No stable products. Wish the brand took cognizance of their market acceptability. 9) Customers chasing the teams for giving results, not the other way around....Read More

Likes

Good work-life balance, global exposure due to the company's international reach, opportunities for learning and development, a relatively flexible culture,

Dislikes

Concerns are raised about limited opportunities for promotion and career advancement within the company.

Likes

Everything is good till your project going on with client

Dislikes

There no any internal position for you if you'r project is closed Example i worked on TCTS-VIL project after end this project I apply IJP call hiring managers but no response even not a single interview I understand that if you don't have reference you can't get IJP & internal jobs as no one ready to take interview

Likes

Likes

Work Details

Work timings: Flexible Timings

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Dislikes

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Likes

Nothing... No things are good here.

Dislikes

Very toxic managers in this Company. No HR call after resignation. Managers Looking into personal life of employees Low salaries. No work life balance. Very toxic work culture even HR doesn't have any idea whats going on in teams. No promotions here.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Internal job postings and lateral movement opportunities

Dislikes

There is no work life balance as everyone is extremely overloaded as most teams are understaffed. Company does not value the employees at all. Focus is on optimising the headcount in anticipation of some automation efficiencies that are yet to be achieved. Salary range is on lower side as compared to peer companies and increments are pathetic.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Dislikes

They are hire on 3rd party payroll. After 1 year they provide 1 more year extend. But "in TCL policy after 2 years you have to go cooling period for 3 Months, in that time you don't work so u don't get paid by company after 3 months you can eligible for given interview ". This policy is too much ridiculous. And there are no increment after 1 year. SO BE CAREFUL AND READ ALL THE POLICY.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Hybrid work Work life balance Network business is safe bet Sales vertical is better among all others

Dislikes

Culture Uncertainty on the new business model other then network Variable pay is a gimmick Only 10% receive 100% variable pay in sales/business development role. Account allocation is biased.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing. No incrimante no promotion. Always giving one statement we will see after Six month as per your performance.. N after six they say your performance is not good n their no budget to give you hike in salary. I worked for 8 years in Tata..

Dislikes

Worst manager rewati porwar in Tata communications. Doing partiality. Casual talk, Castisum, male Dominating, aggression. Partiality.

Likes

Salary received on time. usually its received at the end of the month.

Dislikes

Initiallly Tata communication was very good for work life but now a days management is changed. Currently people are not able to manage work life balance due to work load. recently Tata comm has formed separate entity call novamesh and forcefully pushed cybersecurity department to novamesh entity. Now management is pushing to rollout 6 day working pattern. Also from customer side there is push to be available for 24*7....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Too much politics and toxic management, very less increament and HR team very bad behaviour. Always parmot to dumb people and chatu people.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

tata communications offers best job security

Dislikes

Higher management don't invest in the youth. My manager and AVP @ Rajesh S Ghuge & MM Bhure always think about his personal growth. my manager never promoted single employee during my entire tenure. do not join this org as off role. Manager treat off role employee like slave. @ Rajesh Ghuge selfish DGM I have ever seen. He forced me to put down my paper by continuously adding work pressure for unrealising targets. when i failed to deliver these targets he asked me to put down my paper and also doesn't negotiate my notice period intentionally when i got offer from outside....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.