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NICE
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Filter reviews by NICE Technical Support Engineer Reviews
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What employees say about NICE?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
50% employees reported
Flexible timing
87% employees reported
No travel
100% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
5 reviews
Jobseekers also viewed
10 reviews found
Technical Support Engineer in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Working from office not interested
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Engineer in Bangalore / Bengaluru
Full Time
Sound / Light / Technical Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nice is a good company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Everything is good I like the work environment
Work Details
Work days: Monday to Friday (Flexible Timings)
Employer’s Response
Thanks so much for leaving us a review. We are happy to know you are loving your WorkLife here. We wish you ongoing success in your career journey at NICE.
Technical Support Engineer in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nice place to work
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Company culture - Excellent
Dislikes
Process management can be improved
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Top NICE Technical Support Engineer Interview Questions
Get interview-ready with top interview questions
View all 6 questionsTechnical Support Engineer in Pune
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I love to be a part of NICE
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Exciting
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Engineer in Pune
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
- Job security - Excellent
- Company culture - Good
Dislikes
Average salary growth is very less You will get max hike only at the time of joining No future in support field
- Salary - Bad
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Technical Support Engineer in Pune
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's employee friendly
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Engineer in Pune
technical support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work timings: Flexible Timings
Technical Support Engineer in Pune
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
its a good company to start with. Having full employee sanctification.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Shifts only
Work Details
Exciting , Full of fun and new challenges.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Top trending discussions
Similar Designation Reviews
Senior Software Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Micro management Incompetent lower and higher management. Managers are worse than service based company managers. No class. No work life balance - manager keeps the team working until 6 am for p3 bug. Promotion if you providing manager the gossip... No need to work for promotion. No job security - they force 1 person to resign each year from each team. Seniors/ products/ architects who should mentor team are too busy gossiping to actually guide the developer/ QAs. The company values optics over actual productivity. Worst culture - as I mentioned management is class-less....Read More
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Associate Software Engineer in Pune
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It a really good company I am totally satisfied with companies policy and regulations. However work depends on team to team.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Company culture - Excellent
Dislikes
There's no such thing to dislike about nice. It just you have to work hard.
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Software Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company culture is good
- Company culture - Good
Dislikes
No value for work. Since they dont have testing team, Developers are supposed to work as testers plus developer. No work satisfaction as you work as a tester most of the time. Bad in terms of work life balance, since most of the time you will find yourself working till 8-9 pm. No Salary benefits whatsoever and promotions are appreciation are kins of out of the box for these guys.
- Salary - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Software Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good tech stack, best domian to work for (customer exp). Fun to work for.
- Work-life balance - Excellent
Dislikes
Uk counterpart team was treated as clients and always tried to impress them rather than setring up processes as per the indian team.
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Software Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Company culture - Good
- Work-life balance - Good
Dislikes
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
Overall Rating
Software Engineer in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Company culture - Good
Dislikes
- Promotions - Bad
- Work satisfaction - Poor
Overall Rating
Associate Software Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Software Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture is great , great events almost all months , for growth and outing , Goodies and free snack and food , Great smart people,
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Didn't found any
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Associate Software Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Associate Software Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
Dislikes
- Work satisfaction - Poor
- Work-life balance - Poor
Overall Rating
Other NICE Reviews
Software Engineering Specialist in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing much to say on like.
- Work-life balance - Excellent
Dislikes
I don’t like the higher management. They themselves don’t know what is the KPI and expect you to work accordingly to KPI. Many other employees were not performing well still manager was not having an issue with them. I feel like there is some kind of Favouritism was there.
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Specialist in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
If you are ready to work 24/7 without complaints, this company is for you.
Dislikes
Managers/Upper management have their favorites Office politics is very common. If manager doesn't favor you, no matter what you do, you will have low ratings. Upper management are hypocrites
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Manager Technology in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
they have all top banks as their customers having many good products/solutions with strong Brand in US flexible working hours and 2 days work from office is good You will get goodies frequently like TShirts , gifts etc.
- Company culture - Good
Dislikes
No promotions No growth Bell curve fitting for ratings Too much work pressure at all levels 1 resource is doing work of 3 resources across levels and across products Its more or less a service based IT company Pls dont join if you have any other product based/captive company offer
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Cloud Operations Engineer in Pune
Full Time
IT & Information Security - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There HR team is good every year they organise one game for all employees and winner is getting a great gift.
- Salary - Good
Dislikes
Its a product base company but the management is from service base and they have made the company literally service base. No hike, no promotion if you licking therer feet thrn they will like you. And then you will get the hike and promotion.
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Technical Manager in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There are learning opportunities and developing your skills.
- Skill development - Excellent
- Work satisfaction - Excellent
Dislikes
No work life balance, worst among all the companies I have worked. There are calls at 10 pm or 12 pm IST even though you work in general shift. No time left for yourself or family. Very high work pressure, they hire 1 engineer if there is requirement for 4.
- Company culture - Bad
- Work-life balance - Bad
Senior Project Manager in Pune
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Big office space, free snacks
Dislikes
Managers are really bad. Leadership is incompetent resulting in toxic work culture which has increased manifolds in past year. Despite making huge profits, appraisals are next to nothing. If you want go grow don’t join NICE
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Performance Specialist in Pune
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
IST working hours Work on Cloud Health insurance is good Transportation cab facility
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Some times its stagnant Salary could be better Getting promotion is tough due to internal politics
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Wordpress Developer in Rajahmundry
Full Time
Sports Staff and Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
which has helped me grow as a WordPress developer. The diverse range of projects, from custom theme development to complex plugin integrations, keeps the work exciting and allows me to continuously improve my skills.
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
While I’ve had a positive experience at Nice Interactive, one challenge I've noticed is the occasional overlap of responsibilities across projects, which can sometimes lead to communication gaps or delays. However, I see this as an opportunity for improvement, and I believe that streamlining project management or improving communication between teams could help us work even more efficiently.
Solution Engineer in Mumbai
Full Time
IT Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Solutions are widely used and have the industry reach
Dislikes
Compensation and benefits are really poor. Lack of promotions and year-on-year hikes. No growth culture in the organization.
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Cloud Operations Engineer in Pune
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company is good providing Cab facility, and provide hybrid module.
Dislikes
Management is poor, exerting excessive pressure on employees and offering no support. Despite promises, salary hikes are not given. Many employees are put on Performance Improvement Plans (PIP) right when bonuses are due, causing them to lose their bonuses and rendering their year-long efforts futile. This has been the worst experience in my career. Additionally, the company has a track record of laying off employees without just cause....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
- HQ - Hoboken, New Jersey
- Software Product
- 1k-5k Employees (India)
- Public
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 10 NICE reviews submitted by NICE employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if NICE is the right company for you. 50% of employees reported the working days a...t NICE as Monday to Friday. 87% employees reported the work timings at NICE as Flexible timing. Read more- Home >
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