Add office photos
Engaged Employer

NICE

3.6
based on 504 Reviews

Working at NICE

Company Summary

We help organizations to deliver an amazing customer experience (CX), no matter the touchpoint.

Overall Rating

3.6/5
based on 504 reviews
highly rated categories
5% below
industry average
highly rated categories
Critically rated for

Promotions, Work satisfaction

Work Policy
Hybrid
Hybrid
89% employees reported
Monday to Friday
Monday to Friday
78% employees reported
Flexible timing
Flexible timing
77% employees reported
No travel
No travel
73% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
Health insurance
41 employees reported
Job/Soft skill training
Job/Soft skill training
39 employees reported
Cafeteria
Cafeteria
32 employees reported
Professional degree assistance
Professional degree assistance
25 employees reported
View all benefits

About NICE

Founded in1986 (39 yrs old)
India Employee Count1k-5k
Global Employee Count5k-10k
India HeadquartersPune, Maharashtra, India
Office Locations
--
Websitenice.com
Primary Industry
Other Industries
--

At NICE, we are passionate about empowering organizations of all sizes to deliver amazing customer experiences everywhere.

Our unified open cloud platform, CXone, manages 100% of customer interactions, tens of millions of conversations every day—from voice to next-gen digital and AI chatbots—enabling organizations to orchestrate the complexity of modern customer experience on one platform.

We are known for our innovation and comprehensive interaction-centric approach with unmatched CX capabilities and specialized AI purpose-built for CX to boost customer satisfaction and drive brand loyalty.


We are guided by a deep commitment to genuine customer satisfaction, environmental sustainability, and good corporate citizenship. Wherever we operate, in over 30 countries around the globe, we are deeply involved with our local communities. We give back throughout the year and as part of special projects, such as the NICE Code: Coda mentorship program, designed to promote computer programming skills for young girls around the world.


NICE Ratings

based on 504 reviews

Overall Rating

3.6/5
How AmbitionBox ratings work?
5
197
4
128
3
80
2
29
1
70

Category Ratings

3.6

Company culture

3.5

Job security

3.5

Salary

3.5

Work-life balance

3.5

Skill development

3.3

Work satisfaction

3.1

Promotions

NICE is rated 3.6 out of 5 stars on AmbitionBox, based on 504 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at NICE
based on 470 reviews
3.2
Rated by 82 Women
Rated 3.2 for Salary and 3.1 for Work-life balance
3.7
Rated by 388 Men
Rated 3.7 for Company culture and 3.6 for Work-life balance

Work Policy at NICE

based on 91 reviews in last 6 months
Hybrid
89%
Permanent work from home
8%
Work from office
3%

NICE Reviews

Top mentions in NICE Reviews

+ 5 more

Compare NICE with Similar Companies

NICE
Infosys
Change Company
TCS
Change Company
Wipro
Change Company
Overall Rating
3.6/5
based on 504 reviews
3.6/5
based on 39.4k reviews
3.7/5
based on 90k reviews
3.7/5
based on 53.2k reviews
Highly Rated for
No highly rated category
Job security
Job security
Work-life balance
Job security
Critically Rated for
Promotions
Work satisfaction
Salary
Promotions
Work satisfaction
Promotions
Salary
Work satisfaction
Promotions
Salary
Primary Work Policy
Hybrid
89% employees reported
Hybrid
86% employees reported
Work from office
81% employees reported
Hybrid
62% employees reported
Rating by Women Employees
3.2
Average
rated by 82 women
3.7
Good
rated by 11.8k women
3.8
Good
rated by 26.1k women
3.8
Good
rated by 15.2k women
Rating by Men Employees
3.7
Good
rated by 388 men
3.5
Good
rated by 25k men
3.6
Good
rated by 58.8k men
3.7
Good
rated by 35.5k men
Job security
3.5
Good
4.1
Good
4.5
Good
3.8
Good
View more

NICE Salaries

NICE salaries have received with an average score of 3.5 out of 5 by 504 employees.

Software Engineer

(250 salaries)
Unlock
₹6.5 L/yr - ₹20.1 L/yr

Technical Lead

(173 salaries)
Unlock
₹9.3 L/yr - ₹35 L/yr

Senior Software Engineer

(162 salaries)
Unlock
₹11.4 L/yr - ₹31.5 L/yr

Software Engineering Specialist

(128 salaries)
Unlock
₹19.2 L/yr - ₹44 L/yr

Software Engineer and Technical Lead

(124 salaries)
Unlock
₹9 L/yr - ₹27.1 L/yr

Technical Manager

(104 salaries)
Unlock
₹23.3 L/yr - ₹59.6 L/yr

Associate Software Engineer

(80 salaries)
Unlock
₹5.5 L/yr - ₹9.8 L/yr

Senior Automation Engineer

(46 salaries)
Unlock
₹13 L/yr - ₹29.4 L/yr

Specialist Quality Assurance Engineer

(39 salaries)
Unlock
₹15.7 L/yr - ₹30 L/yr

Professional Service Engineer

(37 salaries)
Unlock
₹5.8 L/yr - ₹14 L/yr

NICE Subsidiaries

NICE Actimize

3.5
 • 95 reviews

Satmetrix

4.0
 • 1 review
Report error

Compare NICE with

HCLTech Logo
HCLTech
3.5
Tech Mahindra Logo
Tech Mahindra
3.5
LTIMindtree Logo
LTIMindtree
3.8
Mphasis Logo
Mphasis
3.4
Hexaware Technologies Logo
Hexaware Technologies
3.5
Persistent Systems Logo
Persistent Systems
3.5
Oracle Logo
Oracle
3.7
KPIT Technologies Logo
KPIT Technologies
3.4
Intellect Design Arena Logo
Intellect Design Arena
4.0
Thomson Reuters Logo
Thomson Reuters
4.1
NCR Voyix Logo
NCR Voyix
3.9
Oracle Cerner Logo
Oracle Cerner
3.7
NextComm Corporation Logo
NextComm Corporation
4.8
Oracle Financial Services Software Logo
Oracle Financial Services Software
3.5
Adobe Logo
Adobe
3.9
R Systems International Logo
R Systems International
3.3
Salesforce Logo
Salesforce
4.0
Ramco Systems Logo
Ramco Systems
3.9
Freshworks Logo
Freshworks
3.5
PTC Logo
PTC
4.2

Contribute & help others!

You can choose to be anonymous

Companies Similar to NICE

Infosys Logo
Infosys
Consulting, IT Services & Consulting
3.6
 • 39.4k reviews
TCS Logo
TCS
Financial Services, Internet, Education & Training, BPO, IT Services & Consulting
3.7
 • 90k reviews
Wipro Logo
Wipro
Advertising / PR / Events, Consulting, Healthcare / Pharma, BPO, IT Services & Consulting
3.7
 • 53.2k reviews
HCLTech Logo
HCLTech
Telecom, Education & Training, Hardware & Networking, Banking, Emerging Technologies, IT Services & Consulting, Software Product
3.5
 • 36.2k reviews
Tech Mahindra Logo
Tech Mahindra
BPO/KPO, Consulting, Analytics & KPO, Engineering & Construction, IT Services & Consulting
3.5
 • 35.2k reviews
LTIMindtree Logo
LTIMindtree
BPO/KPO, IT Services & Consulting
3.8
 • 21k reviews
Mphasis Logo
Mphasis
Financial Services, Hardware & Networking, Insurance, Emerging Technologies, IT Services & Consulting
3.4
 • 8.3k reviews
Hexaware Technologies Logo
Hexaware Technologies
BPO/KPO, IT Services & Consulting
3.5
 • 5.9k reviews
Persistent Systems Logo
Persistent Systems
Telecom, FinTech, Healthcare, Emerging Technologies, IT Services & Consulting, Software Product
3.5
 • 3.9k reviews
Oracle Logo
Oracle
Internet, IT Services & Consulting, Software Product
3.7
 • 5.2k reviews
KPIT Technologies Logo
KPIT Technologies
Analytics & KPO, IT Services & Consulting, Software Product
3.4
 • 2.8k reviews
Intellect Design Arena Logo
Intellect Design Arena
IT Services & Consulting, Software Product
4.0
 • 1.9k reviews

NICE FAQs

When was NICE founded?
NICE was founded in 1986. The company has been operating for 39 years primarily in the Software Product sector.
Where is the NICE headquarters located?
NICE is headquartered in Pune, Maharashtra.
How many employees does NICE have in India?
NICE currently has more than 2,200+ employees in India. Engineering - Software & QA department appears to have the highest employee count in NICE based on the number of reviews submitted on AmbitionBox.
Does NICE have good work-life balance?
NICE has a Work-Life Balance Rating of 3.5 out of 5 based on 500+ employee reviews on AmbitionBox. 64% employees rated NICE 4 or above, while 36% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read NICE work-life balance reviews for more details
Is NICE good for career growth?
Career growth at NICE is rated as moderate, with a promotions and appraisal rating of 3.1. 36% employees rated NICE 3 or below, while 64% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading NICE promotions/appraisals reviews for more detailed insights.
What are the cons of working in NICE?
Working at NICE does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal and work satisfaction, based on 500+ employee reviews on AmbitionBox.
NICE Overview
Stay ahead in your career. Get AmbitionBox app
qr-code
Helping over 1 Crore job seekers every month in choosing their right fit company
75 Lakh+

Reviews

5 Lakh+

Interviews

4 Crore+

Salaries

1 Cr+

Users/Month

Contribute to help millions

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.

Follow us
  • Youtube
  • Instagram
  • LinkedIn
  • Facebook
  • Twitter