Add office photos
Engaged Employer

NICE

3.6
based on 510 Reviews

Working at NICE

Company Summary

We help organizations to deliver an amazing customer experience (CX), no matter the touchpoint.

Overall Rating

3.6/5
based on 510 reviews
highly rated categories
3% below
industry average
highly rated categories
Critically rated for

Promotions, Work satisfaction

Work Policy
Hybrid
Hybrid
88% employees reported
Monday to Friday
Monday to Friday
79% employees reported
Flexible timing
Flexible timing
77% employees reported
No travel
No travel
73% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
Health insurance
41 employees reported
Job/Soft skill training
Job/Soft skill training
39 employees reported
Cafeteria
Cafeteria
32 employees reported
Professional degree assistance
Professional degree assistance
25 employees reported
View all benefits

About NICE

Founded in1986 (39 yrs old)
India Employee Count1k-5k
Global Employee Count5k-10k
India HeadquartersPune, Maharashtra, India
Office Locations
--
Websitenice.com
Primary Industry
Other Industries
--

At NICE, we are passionate about empowering organizations of all sizes to deliver amazing customer experiences everywhere.

Our unified open cloud platform, CXone, manages 100% of customer interactions, tens of millions of conversations every day—from voice to next-gen digital and AI chatbots—enabling organizations to orchestrate the complexity of modern customer experience on one platform.

We are known for our innovation and comprehensive interaction-centric approach with unmatched CX capabilities and specialized AI purpose-built for CX to boost customer satisfaction and drive brand loyalty.


We are guided by a deep commitment to genuine customer satisfaction, environmental sustainability, and good corporate citizenship. Wherever we operate, in over 30 countries around the globe, we are deeply involved with our local communities. We give back throughout the year and as part of special projects, such as the NICE Code: Coda mentorship program, designed to promote computer programming skills for young girls around the world.


NICE Ratings

based on 510 reviews

Overall Rating

3.6/5
How AmbitionBox ratings work?
5
200
4
130
3
78
2
31
1
71

Category Ratings

3.6

Company culture

3.5

Job security

3.5

Salary

3.5

Work-life balance

3.5

Skill development

3.3

Work satisfaction

3.0

Promotions

NICE is rated 3.6 out of 5 stars on AmbitionBox, based on 510 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at NICE
based on 476 reviews
3.2
Rated by 85 Women
Rated 3.3 for Salary and 3.1 for Work-life balance
3.7
Rated by 391 Men
Rated 3.7 for Company culture and 3.6 for Work-life balance

Work Policy at NICE

based on 93 reviews in last 6 months
Hybrid
88%
Permanent work from home
8%
Work from office
4%

NICE Reviews

Top mentions in NICE Reviews

+ 5 more

Compare NICE with Similar Companies

NICE
Oracle
Change Company
KPIT Technologies
Change Company
Intellect Design Arena
Change Company
Overall Rating
3.6/5
based on 510 reviews
3.7/5
based on 5.3k reviews
3.4/5
based on 2.8k reviews
3.9/5
based on 2k reviews
Highly Rated for
No highly rated category
Work-life balance
Job security
No highly rated category
Job security
Critically Rated for
Promotions
Work satisfaction
Promotions
Salary
Promotions
Job security
Work satisfaction
No critically rated category
Primary Work Policy
Hybrid
88% employees reported
Hybrid
70% employees reported
Hybrid
77% employees reported
Work from office
82% employees reported
Rating by Women Employees
3.2
Average
rated by 85 women
3.8
Good
rated by 1.2k women
3.4
Average
rated by 607 women
4.1
Good
rated by 443 women
Rating by Men Employees
3.7
Good
rated by 391 men
3.7
Good
rated by 3.8k men
3.4
Average
rated by 2.1k men
3.8
Good
rated by 1.2k men
Job security
3.5
Good
3.9
Good
3.1
Average
4.1
Good
View more

NICE Salaries

NICE salaries have received with an average score of 3.5 out of 5 by 510 employees.

Software Engineer

(263 salaries)
Unlock
₹7 L/yr - ₹20.5 L/yr

Technical Lead

(168 salaries)
Unlock
₹9.3 L/yr - ₹35 L/yr

Senior Software Engineer

(167 salaries)
Unlock
₹11.4 L/yr - ₹31.5 L/yr

Software Engineering Specialist

(130 salaries)
Unlock
₹19.2 L/yr - ₹44 L/yr

Software Engineer and Technical Lead

(124 salaries)
Unlock
₹9 L/yr - ₹27.1 L/yr

Technical Manager

(106 salaries)
Unlock
₹23.3 L/yr - ₹59.6 L/yr

Associate Software Engineer

(80 salaries)
Unlock
₹5.5 L/yr - ₹9.8 L/yr

Senior Automation Engineer

(48 salaries)
Unlock
₹13 L/yr - ₹29.4 L/yr

Software Developer

(39 salaries)
Unlock
₹6.4 L/yr - ₹18 L/yr

Specialist Quality Assurance Engineer

(39 salaries)
Unlock
₹17.7 L/yr - ₹30 L/yr

NICE Subsidiaries

NICE Actimize

3.5
 • 96 reviews

Satmetrix

4.0
 • 1 review
Report error

Compare NICE with

Thomson Reuters Logo
Thomson Reuters
4.1
Oracle Cerner Logo
Oracle Cerner
3.7
Oracle Financial Services Software Logo
Oracle Financial Services Software
3.5
NextComm Corporation Logo
NextComm Corporation
4.8
Adobe Logo
Adobe
3.9
R Systems International Logo
R Systems International
3.3
Salesforce Logo
Salesforce
4.0
Ramco Systems Logo
Ramco Systems
3.9
Freshworks Logo
Freshworks
3.5
PTC Logo
PTC
4.2
Nucleus Software Exports Logo
Nucleus Software Exports
3.5
Aurionpro Solutions Logo
Aurionpro Solutions
3.5
QUICK HEAL TECHNOLOGIES Logo
QUICK HEAL TECHNOLOGIES
3.7
ServiceNow Logo
ServiceNow
4.1
Fynd Logo
Fynd
3.4
Evolent Health International Logo
Evolent Health International
3.9
Autodesk Logo
Autodesk
4.2
Nuance Communications Logo
Nuance Communications
4.2
Relyon Softech Logo
Relyon Softech
4.1
Tanla Platforms Logo
Tanla Platforms
3.3

Contribute & help others!

You can choose to be anonymous

Companies Similar to NICE

Oracle Logo
Oracle
Internet, IT Services & Consulting, Software Product
3.7
 • 5.3k reviews
KPIT Technologies Logo
KPIT Technologies
Analytics & KPO, IT Services & Consulting, Software Product
3.4
 • 2.8k reviews
Intellect Design Arena Logo
Intellect Design Arena
IT Services & Consulting, Software Product
3.9
 • 2k reviews
Thomson Reuters Logo
Thomson Reuters
Financial Services, BPO, Emerging Technologies, Software Product, Content Development
4.1
 • 1.6k reviews
Oracle Cerner Logo
Oracle Cerner
Software Product
3.7
 • 1.3k reviews
Oracle Financial Services Software Logo
Oracle Financial Services Software
BPO/KPO, Financial Services, Software Product
3.5
 • 1.2k reviews
NextComm Corporation Logo
NextComm Corporation
Software Product
4.8
 • 1.1k reviews
Adobe Logo
Adobe
Internet, IT Services & Consulting, Software Product
3.9
 • 1.1k reviews
R Systems International Logo
R Systems International
Analytics & KPO, Software Product
3.3
 • 1k reviews
Salesforce Logo
Salesforce
Internet, Hardware & Networking, Software Product
4.0
 • 885 reviews
Ramco Systems Logo
Ramco Systems
Analytics & KPO, Software Product
3.9
 • 725 reviews
Freshworks Logo
Freshworks
Internet, IT Services & Consulting, Software Product
3.5
 • 714 reviews

NICE FAQs

When was NICE founded?
NICE was founded in 1986. The company has been operating for 39 years primarily in the Software Product sector.
Where is the NICE headquarters located?
NICE is headquartered in Pune, Maharashtra.
How many employees does NICE have in India?
NICE currently has more than 2,200+ employees in India. Engineering - Software & QA department appears to have the highest employee count in NICE based on the number of reviews submitted on AmbitionBox.
Does NICE have good work-life balance?
NICE has a Work-Life Balance Rating of 3.5 out of 5 based on 500+ employee reviews on AmbitionBox. 65% employees rated NICE 4 or above, while 35% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read NICE work-life balance reviews for more details
Is NICE good for career growth?
Career growth at NICE is rated as moderate, with a promotions and appraisal rating of 3.0. 35% employees rated NICE 3 or below, while 65% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading NICE promotions/appraisals reviews for more detailed insights.
What are the cons of working in NICE?
Working at NICE does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal and work satisfaction, based on 500+ employee reviews on AmbitionBox.
NICE Overview
Stay ahead in your career. Get AmbitionBox app
qr-code
Helping over 1 Crore job seekers every month in choosing their right fit company
75 Lakh+

Reviews

5 Lakh+

Interviews

4 Crore+

Salaries

1 Cr+

Users/Month

Contribute to help millions

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.

Follow us
  • Youtube
  • Instagram
  • LinkedIn
  • Facebook
  • Twitter