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Ncsi Technologies

Compare

based on 177 Reviews

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Ncsi Technologies Customer Success, Service & Operations Department Reviews

based on 11 reviews

Updated 1 Dec, 2024

Overall Rating

2.7/5

How AmbitionBox ratings work?

Category Ratings

2.9

Salary & Benefits

2.8

Work-Life balance

2.8

Company culture

2.6

Skill development

2.4

Work Satisfaction

2.2

Job Security

2.1

Promotions/Appraisal

Explore Reviews by Department

Customer Success, Service & Operations

2.7

• 11 Reviews

Engineering - Software & QA

2.7

• 89 Reviews

IT & Information Security

3.1

• 22 Reviews

Human Resources

3.3

• 10 Reviews

Data Science & Analytics

4.2

• 9 Reviews

Engineering - Hardware & Networks

2.3

• 8 Reviews

Top Mentions in Ncsi Technologies Customer Success, Service & Operations Department Reviews

11 reviews found

Sort by: Popular

IT Service Desk Engineer in Pune

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 01 Dec 2024

Likes

Friends and work culture

Dislikes

No appraisal discussion, no salary increment, no growth opportunities, poor management, no food facilities, no matter how much efforts you give there is no least amount of appreciation given to hard working employee. Disappointed with this company

Work Details

Work timings: Strict Timings

Senior Lead in Pune

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 06 Nov 2024

Likes

Young and Growing organization. Great momentum for NCS India since last 1 year, with a good visibility of growth for next 2 years. Good intent of the leadership team to engage and improve employee experience. Management is open for suggestions and willing to implement changes that will make a difference. Great place for freshers to start their career.

Dislikes

Fully export oriented work, with no presence in India market. 100% work from office. Office only in Pune.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Associate in Pune

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 25 Jul 2024

Likes

- None

Dislikes

- The work environment lacks a healthy balance between professional and personal life. - While the salary is comparatively higher than other organizations, it remains average considering the workload expected. - Promotions and appraisals seem to favor those in good terms with managers; instances exist where individuals received raises solely based on shared city or language. - The pressure to work beyond regular hours is an ongoing expectation. - Opportunities for learning and development are scarce, and management takes no action to address this deficiency or foster innovation....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Resource Manager in Pune

Full Time

·

Service Delivery Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 27 Sep 2024

Likes

Salary gets credited on time :)

Dislikes

Poor Leadership and no professional growth. You want get any appreciation or credit of your work. Subordinates don't get exposure to frontend or interact with clients.

System Analyst in Pune

Full Time

·

Service Delivery Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 07 Jul 2024

Likes

Entry level salary is good.

Dislikes

Management is worst. No appraisal in 3 years. Management does favouritism and overlooks real problems. Takes employees for granted.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Service Desk Engineer in Pune

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 08 Apr 2024

Likes

Nothing is good

Dislikes

Everything is bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

System Analyst in Pune

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 13 Jul 2023

Likes

There is nothing to like working in NCS.

Dislikes

Nothing to like means everything is disliked.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Ncsi Technologies.

Service Desk Engineer in Pune

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 01 Jun 2023

Likes

Excellent work environment with cooperative staff. Management is supporting.

Dislikes

I haven't experienced anything negative

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Service Desk Engineer in Pune

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 19 Nov 2022

Likes

Only salary offered is good.

Dislikes

Not recommended, Management is too bad. They will pull off your leg and demotivate if your performing. Too bad politics around in pune location.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Service Manager in Pune

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 15 Jul 2023

Likes

Free gifts to attract new employees.

Dislikes

Work culture, extremely long working hours. People are rude including the HR. Horrible policies.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Service Desk Engineer in Pune

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 25 May 2022

Likes

The Envoirment is very awesome and the carrier will get grow from this company.

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

a java developer

Seeking advice on current job

Current Job Situation: I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation. Concerns: 1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies? 2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch? Seeking Advice: What modern technologies should I learn to stay relevant?

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AmbitionBox has 11 Ncsi Technologies reviews submitted by Ncsi Technologies employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Ncsi Technologies is the right company for you. 71% o...Read more

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Ncsi Technologies Customer Success, Service & Operations Department Reviews Reviews

Join Ncsi Technologies #1 in IT services in Singapore and Southeast Asia*

Gender Based Ratings at Ncsi Technologies Customer Success, Service & Operations Department

based on 11 reviews

Rated 3.0 for Salary & Benefits and 2.0 for Work-Life Balance

Rated 3.0 for Company Culture and 2.9 for Salary & Benefits

Working Days at Ncsi Technologies Customer Success, Service & Operations Department

based on 11 reviews

Monday to Friday

71%

Rotational Shift

29%

Work Timings at Ncsi Technologies Customer Success, Service & Operations Department

based on 11 reviews

Flexible timing

Strict (7.30am - 5pm)

Strict (9.30am - 6.30pm)

50%

17%

17%

16% employees reported other strict timings

Shift Timings at Ncsi Technologies Customer Success, Service & Operations Department

based on 11 reviews

Day shift

100%

Business Travel at Ncsi Technologies Customer Success, Service & Operations Department

based on 11 reviews

No travel

89%

Within city

11%

Ncsi Technologies Salaries in Customer Success, Service & Operations Department in India

Major Incident Manager 3 salaries	₹15 L/yr - ₹25.2 L/yr
Service Desk Specialist 2 salaries	₹6 L/yr - ₹6.9 L/yr
IT Service Desk Engineer 2 salaries	₹5.5 L/yr - ₹6.5 L/yr
Associate Engineer 2 salaries	₹6.8 L/yr - ₹7 L/yr
Business System Analyst 2 salaries	₹9 L/yr - ₹10.6 L/yr

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