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Mphasis Customer Service Officer Reviews

based on 19 reviews
Updated 18 Sep, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.3

Job Security

3.6

Company culture

3.3

Skill development

3.3

Work-Life balance

3.2

Work Satisfaction

2.9

Salary & Benefits

2.8

Promotions/Appraisal

19 reviews found

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People also ask about Mphasis's Customer Service Officers

How is Mphasis to work for?
Mphasis is rated 3.7 out of 5, based on 19 reviews by employees on AmbitionBox. Mphasis is known for Job Security which is rated at the top and given a rating of 4.3. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at Mphasis read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Mphasis?
According to AmbitionBox ratings, Mphasis employees rate its salary and benefits as 2.9 out of 5. You can know more about Mphasis Salaries at AmbitionBox
How is the work culture at Mphasis?
Work culture is rated 3.6 at Mphasis by 19 employees. While job security is rated 4.3 and work-life balance is rated 3.3 at Mphasis. Read detailed reviews by employees of Mphasis on AmbitionBox.

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Gender Based Ratings for Mphasis Customer Service Officer

based on 16 reviews
3.1
Rated by 8 Women

Rated 4.1 for Job Security and 3.1 for Company Culture

women
4.9
Rated by 8 Men

Rated 4.9 for Work-Life Balance and 4.9 for Skill Development

men

Working Days for Mphasis Customer Service Officer

based on 19 reviews
Rotational Shift
53%
Monday to Friday
31%
Monday to Saturday
8%
Alternate Saturday off
8%

Work Timings for Mphasis Customer Service Officer

based on 19 reviews
Flexible timing
Strict (3.30pm - 12.30am)
Strict (6.30pm - 3.30am)
59%
14%
14%
13% employees reported other strict timings

Shift Timings for Mphasis Customer Service Officer

based on 19 reviews
Night shift
Day shift
67%
33%

Business Travel for Mphasis Customer Service Officer

based on 19 reviews
Within city
58%
No travel
42%
Mphasis Customer Service Officer Salary
based on 52 salaries
₹2 L/yr - ₹4.1 L/yr
7% less than the average Customer Service Officer Salary in India
View more details
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