MoreTasks Customer Support Executive Reviews

Likes

Good Learning & Exposure Multi-tasking opportunities Work Load varies with the department The company sponsors employees' learning courses every month Some departments have 2nd & 4th Saturdays off Lunch, snacks & beverages available Leaves encash facility available 3 different offices Documentation work by the company Strict no to Work From Home Department with Saturdays' off have

Dislikes

Strict No to Work From Home Imprecise documentation work Departments with Saturdays off have no retention leaves.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

My overall experience with Moretasks till now has been good. The working environment and vibe of the office are very positive. Being part of the customer service department has not only helped in improving communication but also has uplifted my confidence. People at the office are very helpful and polite and assist whenever we face any issue during work. Our team managers, Rohan and Sahil sir are always there to address our issues....Read More

Dislikes

TIll now there is nothing that I dislike about the organization. One thing I would like to suggest is that the menu should be changed sometimes. Also, if food is arranged in each office then it would be easier to have space so that everyone can have their food on time.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The most important thing in every organization is the people of the organization, everyone at the company is friendly and fun-loving, and we spent our days working sincerely while helping each other out and making decisions that may change every person's life for the better. My colleagues are great and help each other out in a time of need and we do not have any mutual conflicts among us, as there is no prejudice notion between us due to crystal clear communication....Read More

Dislikes

None.

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Moretasks is full of opportunities and growth for there employees. The culture in the organization is very friendly and kind and everyone is very hospitable from the top to bottom. Quality to the customers is the main priority here and mistakes here are taken as mistakes and not as crimes. They care a lot about the growth of there employees and offers free services in books and online courses. Work life balance is great, you do not need to work for more than your working hours which are only 8.5 and leaves are also granted easily on prior requests and emergency situations. The organization is in good hands and are setting the standards for new organizations out there. I am genuinely very happy to be here and hope to do so for a long time....Read More

Work Details

It's great.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Moretasks is one of the great employer I have ever seen. I really enjoyed working here. During covid 19 where big corporate giants are laying off they are still hiring and moreover during this period they still paid salary to their employees. They know how to take care of their employees. I have to leave due to personal reasons other wise I would have still continued to work here. For freshers it's heaven. You cannot get better start than this trust me. Their salary structure is very good. Work culture is fine as it varies from individual to individual perspective. In short it's worth giving it a try....Read More

Dislikes

They do not provide cab facility. But I was fine with it as their salary structure is good. They have to work bit more on the training structure part for the new joiners. Other than this every thing was good.

Work Details

Overall it was good.

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

It is my first job and I feel extremely happy to be a part of this organization. The working environment is extremely friendly and helpful. Learning and innovative environment. The mentor and team members are quite helpful and always address any issue while working. Apart from work, Moretasks make sure we socialize and enjoy as well. Saturday party and other fun activities are organized to take care of these needs....Read More

Dislikes

There are no dislikes.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Everything is good as long as you meant to your job work.

Dislikes

1. Sometimes, Sumit receives filtered matter from his guys sitting on the top management. There is a race to spark their reputation in front of him. So he should organize a one to one meeting with a few members once a month to listen to them. After all, a loyal employee is worth more than a few bucks. 2. Looks like management's focus is on the Day shift more than the others. 3. You would definitely not gonna enjoy the cultural events running on the floor if you are working as a customer service agent. Somehow this will bring frustration and anxiety to yourself. 4. No personal life because of rotational shifts. 5. The marvellous move to bring the team together will be by organizing a trip/tour once a year. Even in this case, the customer service agents will be excluded because of their job type. There will always be a solution if the company wish to fulfil this....Read More

Work Details

Customer Service Agent

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I have been working in MoreTasks for almost a year now. This is my first job and I love every aspect of my job. The thing that I like most is the outstanding work culture. MoreTasks has provided me with this great opportunity to work with such amazing people. All of them are supportive, talented, and welcoming. I get to learn so many things from everyone on a daily basis. My mentors and team members encourage me to perform and do better every day. Sometimes, we had insane workflow. However, all of us manage everything by working together and helping each other. During Diwali Celebrations, we all dance together, on Christmas, we exchange gifts and on Women's Day, we get special parties. Moretasks never fails to make us feel special. Thank you MoreTask for everything!...Read More

Dislikes

I do not dislike anything. I believe the only thing that needs improvement is the internet connectivity. The internet service is quite slow at times which disturbs our productivity during the time of massive workflow.

Work Details

I work as a Customer Service Executive. As customer service Executives, we resolve the respective queries of the customers via emails and chats. My specific role has helped me tremendously to improve my communication and interpersonal skills.

Work days: Rotational Shift (Flexible Timings)

Likes

I really like the work culture; the environment is collaborative, and the people are friendly and approachable. Team members and management are always ready to help.

Dislikes

One area of improvement is the salary and working hours should be flexible.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There is nothing at all to be liked

Dislikes

Everything from management to the policies of the company biased without any help for employees and lastly there is no job security as they can literally fire you any point of time. And my suggestion would be to spread this scam company globally to close their shop of scam.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

very bad

Dislikes

very bad /////

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

There are many good people at Moretasks, and they contribute positively to the workplace. There are concerns about the leadership at the top.

Dislikes

Every.. Every....Every.... Thing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to write here except few colleagues who are kind hearted.

Dislikes

Seniors are toxic. New HR! beyond toxic. This is a school you do not admire at all. Chairs are in worst condition. Job security Zero! *For ladies:- If you got your periods during office you have to explain to shift leader (male/female) about where you spent those 15 minutes else you are rude.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

learning opportunitiess

Dislikes

Lack of appreciation

Work Details

Work days: Alternate Saturday off (Strict Timings)

Likes

It is good.

Dislikes

Nothing as such. Try it once.

Likes

Back office Ticket Billing

Dislikes

Calls

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.