Mervice Infotech Customer Support Associate Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 15 May, 2023
Overall Rating
1.8/5
How AmbitionBox ratings work?
Category Ratings
2.1
Job Security
1.8
Work-Life balance
1.8
Skill development
1.4
Salary & Benefits
1.4
Promotions/Appraisal
1.4
Work Satisfaction
1.0
Company culture
Mervice Infotech is rated
1.8 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Mervice Infotech is rated
1.8 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Customer Support Associate in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Feb 2024
Likes
Nothing to grow there
Dislikes
Worst manager
Salary issues
Targets
Partiality
Groups
No job security
No hike
Totally worst day
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Associate in
Sugam Business Park
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 May 2023
Likes
I like my manager the way he support his teammates..
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Mar 2024
Likes
Some of the TLs only good not all the TLs
Dislikes
No one is take responsibility about salary and final settlement HR's are very lazy they will not update proper update they will only give fake commitments . To the employee and also not know how to talk with employees.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata
Full Time
·
After Sales Service & Repair Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Sep 2024
Likes
So bad
Dislikes
Salary issues every month
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Telecalling Executive in
Kolkata
Full Time
·
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Jun 2024
Likes
Good
Dislikes
No ..no problem in office
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Kolkata
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 24 Apr 2024
Likes
Nothing
Dislikes
Horrible experience, all are biased and shoe licked people.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 10 Mar 2024
Likes
Good
Dislikes
Salary is the main issue and HR are lazy does not provide salary slip
Customer Service Representative in
Kolkata
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 01 Oct 2023
Likes
Biasness in pramotion, salary is very less, company mindset is giving low salary and expect a high work.
Dislikes
Biasness in pramotion, less salary.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Nov 2023
Likes
very bad..management very bad nothing is good there...
Dislikes
evrything is bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Kolkata
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 09 Feb 2024
Likes
Work life balance
Dislikes
No appraisal or additional motivation
Customer Care Executive in
Kolkata
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Jul 2024
Likes
I don't like because of frauds company mervice Infotech kolkata sector v
Dislikes
Please don't work at mervice Infotech kolkata sector v.number 1 Frauds company
Work Details
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Trading, Asset & Wealth Management Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Dec 2023
Likes
Salary was less compare to other organization and PF account was creating after 4 months and adding amount after 6 months and If notice period completed you get Full and final settlement after 3 to 4 months
Dislikes
Salary was less and false promises for PF And FnF They given after 5 to 6 months
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Mervice Infotech Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Associate in
Kolkata
Full Time
·
Compensation & Benefits Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Jan 2024
Likes
There is nothing to like about Mervic infotech that I will give any feedback or rating on.
Dislikes
Salary Ishu, late payable salary, not credit salary in on date and time, Joining time is what it says but nothing is available after joining. The usage here is very bad if there is a problem the problem is not solved, Even if the salary is deducted without any reason, the approval of the leave is not obtained properly...
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Voice Process Associate in
Bangalore / Bengaluru
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
No targets
Easy work
Dislikes
No dislikes
No comments
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Operations Associate in
Bangalore / Bengaluru
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Mar 2024
Likes
Nothing....
Dislikes
Worst Management
Salary Issue
No Job Securities
FnF and PF issues
PF not credited regularly
Work Details
Work days: Rotational Shift
(Strict Timings)
Deputy Quality Training Manager in
Kolkata
Full Time
·
Business Process Quality Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 12 Aug 2024
Likes
Not applicable/ no comments on the same
Dislikes
Not applicable/ no comments on the same
Senior Agent in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 01 Jun 2024
Likes
Good nature
Dislikes
Parament night shift
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Cce Executive in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Sep 2024
Likes
This company was vary saport for ending life
Dislikes
Work balance ar not updated.
Plz uphdat your
Non Voice Customer Service Executive in
Kolkata
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 13 Aug 2024
Likes
They give your salary on time and seniors and team Leaders always support every people who have working there. Hr team is also good.
Dislikes
Honestly say, If you give oil to your managers every day you'll surely get your promotion soon.
Managers conflicts are affect the Employees work culture. Management issue is the biggest problem.
Salary is too low as compare to workload
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Associate in
Kolkata
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Sep 2023
Likes
There are nothing to say
Dislikes
I gave my 2 years,and now I realised that I just waste my 2 years here, they didn't gave any salary increment who are not eligible they got promotion. There are no management here. If you really want to growth for your carrier please don't join here.
Work Details
Work policy:
When systems not available they ask you to do work from home but when you really want or urgent basis they didn't give you work from home as I say pethatic management
Work days: Rotational Shift
(Flexible Timings)
Customer Support in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Aug 2024
Likes
The work was Goou
Dislikes
Salary
Associate in
Kolkata
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Aug 2023
Likes
Hr was helpful.
Dislikes
Some TL behaviour was not good and also not helpful and not giving appreciation for your performance.
People also ask about Mervice Infotech's Customer Support Associates
How is Mervice Infotech to work for?
Mervice Infotech is rated 1.8 out of 5, based on 2 reviews by employees on AmbitionBox.
Mervice Infotech is known for Job Security which is rated at the top and given a rating of 2.1. However, Company culture is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Mervice Infotech read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Mervice Infotech?
According to AmbitionBox ratings, Mervice Infotech employees rate its salary and benefits as 1.4 out of 5. You can know more about Mervice Infotech Salaries at AmbitionBox
How is the work culture at Mervice Infotech?
Work culture is rated 1.0 at Mervice Infotech by 2 employees. While job security is rated 2.1 and work-life balance is rated 1.8 at Mervice Infotech. Read detailed reviews by employees of Mervice Infotech on AmbitionBox.