Mercer Process Manager Operations Reviews

Likes

Mercer is known for offering a collaborative work environment, opportunities for professional growth, and exposure to meaningful, impactful projects in HR and consulting. Employees often appreciation the global presence, access to diverse teams, and focus on innovative solutions in areas like employee benefits, talent strategies, and investments.

Likes

Work life balance and all the other facilities they provide like cab, leaves, medical benefits etc are totally awesome

Dislikes

Salary, promotions and appraisal are the areas wherein they need to work...also internal job postings should be more transparent.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Company is good

Dislikes

hard work and deadlines means slavery here

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Cab Facilities Free Meals Good infrastructure Good work life balance

Dislikes

Less skill development & learning Average salary

Dislikes

Likes

Working environment, Litigations

Dislikes

Corporate culture, Upper Management.

Likes

Environment

Dislikes

I like everything about Mercer

Likes

Good company, take care of your employee very well.

Dislikes

As of now no as things which I dislike.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Decent work life balance. Free transport and food (credits provided in app for each day you come to office) Like a government company, it has good job security. Multiple people here with 10+ years on the job.

Dislikes

Zero skill development. No manager will agree but they know very well inside that's it's a copy and paste job. Multiple people left right after joining because job description gives a false sense of high quality work. Below average salary. Unusually high level of corporate politics and favouritism atleast in investment team. Attendance taken everyday like in school. People with lot of experience in this firm are actually stuck here because they never got their skills developed (copy paste doesn't require any skills) so firm hires them. Also, managers are absolutely incompetent. Also, 3 MONTH NOTICE period to curb attrition....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Toxic workplace Less salaries compared to market Old arrogant managers who don’t want to grow and upscale as per industry standards Adiba Kamal - worstest Hiring HR, doesn’t even remember names whom they hire Job security is there but its just your average ugly corporate workplace. Join as per your own risk. I’m regretting TBH

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

- The company campus is fantastic. - The salary structure ensures a good in-hand - A substantial PF deduction helps in building strong savings

Dislikes

- Leadership is dominated by long tenured employees, (~70 percent of the workforce), making it nearly impossible for new employees to bring fresh ideas. - New hires rarely last more than 3 years- They are either pushed out or struggle to sustain in a culture that favors old guards. - Instead of fixing core management issues, leadership constantly reshuffles employees while keeping themselves untouched - Major decisions , including layoffs, happen behind close doors with little to no communication. - The organization reacts to problems instead of planning ahead, leading to instability and constant restructuring. - Employees are left in the dark about long-term strategies, making career planning uncertain. - Performance evaluations are inconsistent and politically influenced , hard work often goes unnoticed unless you are part of leadership's inner circle. - Promotions are rare and not on merit, leading to stagnation and high attrition. - The company discourages innovation, despite having an "portal"- most suggestions gets ignored and later rebranded as leadership's own. - Despite claiming to encourage teamwork, department operates in silos, making cross-functional work frustrating - Internal knowledge-sharing initiatives lacks depth and practical value, existing mostly for optics. - HR protects leadership rather than advocating employees, making it difficult to raise concerns. - Exit interviews mere formality, with no real attempt to address systemic issues - Rigid work policies, employees are forced to commute multiple times a week on different leadership locations. - New employees planning to join Organization should be clear on this trap before making any decision...Read More

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

After my personal experience I don't like anything

Dislikes

Too much internal politics. Every leader have their own puppets which are getting promoted every year without having any relevant skills. They will fire people in batches and give lousy reason like "your role is dissolved" and "your position is NOT relevant"

Likes

1. Work life balance 2. Job security 3. You can reach your senior management for any issue either it's personal or professional. They will help you out

Dislikes

1. Promotions not on time, 2. Salary : salary structure should be revised as per market standards or inflation 3. IJPs should be more accessible to each an everyone, this is how you can improve your scores in skills and learning

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company is great but the individual team's culture could vary depending on team Managers, excellent leave policies, festival celebrations and other events are amazing, free cab, free food, great work life balance until and unless your manager is really an ahol.

Dislikes

New people were hired instead promoting internal old talent, new people sometimes come through contacts or in the name of diversity hiring which may not be as competent enough to perform their roles well plus they try to change the old culture and could disturb the whole team with their negativity or bossy mindset, senior management or the HR doesn't really hear analyst level resources

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Likes