Liventus Technology Services Lead Quality Engineer Reviews

Employer’s Response

Thank you for taking the time to share your feedback. We value all input as it aids in our ongoing efforts to improve and maintain our reputation as an exemplary workplace. While we are disheartened to hear about your negative experience, we appreciate the opportunity to address your concerns. Work Culture: We strive to foster a supportive and productive environment, and we're proud that 99% of our reviews reflect this. Our diverse team includes several hundred employees, (with both PC and Linux/Mac systems) to cater to individual preferences. Our goal is to enhance productivity and employee satisfaction, not hinder it. I'm sorry if you felt you had a different experience. We also are sometimes locked into client preferences however that can dictate certain equipment usage. Working Hours and PTO: Our standard 9-hour workday in India is in line with national norms and is balanced with over 37 PTO days annually, plus the ability to earn and cashout flextime for additional pay or time off. This policy is well above global standards while respecting local practices. Productivity and Monitoring: We monitor productivity not to police our employees but to ensure efficiency, client satisfaction, and a fulfilling work environment. Our high-performing team members typically recognize and value these efforts and welcome it, the only people who have ever had an issue are ones who do not help others and work towards a common goal of exceeding client expectations and being a part of our company's success. Squad System: The implementation of the squad system aims to disseminate knowledge, foster a 360-degree feedback culture, and enhance our company's performance. We've received overwhelmingly positive feedback on this initiative and will continue to refine it based on employee input. Job Security and Company Growth: Our above-average employee tenure contradicts the notion of job insecurity. Our consistent 40% year-over-year growth for the past 7+ years is a testament to our robust sales pipeline and strategic planning. Employee Growth and Investment: We are committed to our team's professional development. This commitment is evident in our continuous hiring, investment in continued education, and many other significant resources allocated to employee growth. It doesn't make sense to let people got that we've invested in unless there's good reason. Client Relationships: Our high client retention rates speak to the trust and satisfaction our clients have in our services. We believe in maintaining transparency and open communication channels, ensuring that our teams are always aligned with client needs and expectations. We regret that your experience did not meet the high standards we set for ourselves. Our doors are always open for further discussion and feedback, and we wish you all the best in your future endeavors. Warm regards, The Liventus Team

Employer’s Response

We sincerely appreciate your feedback and are glad to hear about your positive experience with our on-time salary credit. However, it concerns us to learn about the aspects of your experience that did not meet your expectations. Please allow us to address these points: Job Security: Our policy of 'hire and fire' is a misconception we would like to clarify. Our goal is to build a stable and enduring team. Any terminations are based on comprehensive evaluations and are never taken lightly. We are continuously working to provide a secure and nurturing work environment for all our employees. Management Support and Trust: We deeply value all our team members, irrespective of their geographical location. Our management is committed to supporting and trusting our diverse workforce equally. We understand the importance of unity in a global team and continuously work towards fostering it. Working Hours and Micromanagement: We implement time tracking software to ensure fairness and transparency in work distribution and to comply with employment laws. We regret to hear that this has been perceived as micromanagement. Our intention is to maintain a healthy work-life balance, and we are concerned if it has led to extended working hours. We will review our practices to ensure they align with our commitment to employee well-being. However, I'll add our standard 9-hour workday in India is in line with national norms and is balanced with over 37 PTO days annually, plus the ability to earn and cashout flextime for additional pay or time off. This policy is well above global standards while respecting local practices. Work Timings: We're pleased that you found our flexible work timings beneficial. We believe in accommodating our employees' diverse needs and maintaining a balance that supports both personal and professional growth. Your insights are invaluable to us in our ongoing efforts to improve. We are committed to learning from our employees' experiences and making necessary adjustments to ensure Liventus remains a rewarding place to work. We wish you success in your future endeavors and thank you again for your feedback. Warm regards, The Liventus Team