KPMG Global Services Customer Service Representative Reviews

Likes

People are good. Nice company , I had a great journey here. You will get things to learn if you are lucky enough.

Dislikes

Very poor management system. Forced to work in projects. No proper appraisal, compensation, benefits. Tooo much politics. Company growth matters to them not the concerns of individuals. I had a terrible experience but there are people whom I have seen who are having plan to get retirement from kpmg only.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

What I used to like in KPMG. Now they all became myth. If you compared to EY . It is still better company to work. Good thing is my manager.

Dislikes

No goodies, no appraisal, no promotion. In the name of cost cutting concept they have became toxic. In the name of feedback they will do character assassination.

Likes

It is good place to be. Everything is systematic there and has a satisfying work. Work environment is professional and very less individual centric politics.

Dislikes

The personal compliances and personal trainings are too much and you spend more time doing those and doing your actual work.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only thing I like about this company is you'll get ample time to plan your resignation

Dislikes

Everything starting from low salary, no performance based promotion to less incentives and favouritism

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Culture

Dislikes

Manager and AD's are underqualified and senseless. Cheap and downgrading mentality. Fearing from employees under them, and try to deteriorate good employees so that they keep themself fit.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Just the upper management

Dislikes

Middle management is the worst, extremely poor quality of work. Highly mismanaged company, no growth

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security

Dislikes

Company work environment like micro management and extra pressure of work with no proper appraisal

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The brand name and reputation and the value it adds to an individual

Dislikes

There's no work life balance

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Technical Learning is good but at the cost of 11-12 Hours daily work schedule. New Hires are good. Expect to be involved in multiple projects from the initial days itself. Flexible office timings are good.

Dislikes

Cab services are costly even if you travel only 1 Day per week. Yearly Appraisals/Promotions are terrible. Avoid working under people who are sitting since last 8-10 Years already. Few skills like AI are in demand others are not entertained well. In short this is somewhat better version of TCS/Infosys nothing much

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing at all, literally the worst position to start your career with.

Dislikes

Everything possible!!! - Worst Culture - No recognition for work done - Long working hours - No growth opportunity - pointless rules to follow - Managers in your team micromanage whatever you do (see when you go and come back from lunch, how many Breaks you take) - Talk rudely to you and diss you in meetings - No flexibility term in their Dictionary though mentioned in their policy

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

If you just want to recieve on time salary and don't want to put too much effort into your work then this is the best firm to relax

Dislikes

It is a highly biased firm, if you are not in good books of senior management people, then no matter how good you perform it won't matter. Your growth rate is not proportional to your effort & skills if you don't know how to be in good books of some people

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The salary is hike fair compare to other organisation. Thats what i like the most in the company. Work pressure is completely depend upon project to project. Work hour is very flexible.

Dislikes

Work appreciation is not fair enough. Your performance in the project doesn’t matter for appraisal its all about visibility and politics thats make your career growth

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

KPMG Global Services offers a very collaborative work environment and has great leaders especially in the Consulting domain and not marketing.

Dislikes

The Performance Manager in the CH (Capability Hubs) team at KGS looks at women inappropriately. He along with another team member made inappropriate comments on me during one on one and even in front of everyone. I was under stress as I had never anticipated this kind of behavior within such an esteemed org. One word for this team -toxic. The team members knew that he skips office and left early and so the rest of them also started doing this and dodge client's request without any sense of urgency. If they see someone working and doing good, they constantly undermine them. I will never recommend this team for one sole reason - Your mental peace and sense of self. The leadership kept changing till the time I was there which clearly means there is not a good leader that this team has gotten. The pay is really poor if you have completed a Bachelors and a Masters with significant work experience....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It's same as all other companies. Nothing great

Dislikes

For no reasons RTO tracking by supervisor though exceptions given to shift people, also while having not client facing role forced for RTO. Companies like Deloitte and PWC still giving work from home, no one is tracking the way KPMG. That is forcing people to leave organisation. I guess based on nature of business and employees intoRTO should be implemented. AD and director are free to from RTO and comes and leaves why is is only forced to other career ladders...Read More

Likes

Hybrid work from office policy (Depends on projects though) Flexibility in work hours

Dislikes

Office politics People who show off the work they have done gets more benefits than the people who are actually doing a lot of work done Hikes are very low irrespective of how good or bad your performance rating is.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Opportunities to learn are tremendous Good and supportive teams

Dislikes

Long hours - Until midnights. Pay revisions don't happen often. Firm wants you to be a pet dog to partners from the West. One negative comment and your career is doomed. Lot of unaccounted work in the name of practice development

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.