Koch Business Solutions Service Desk Associate Reviews

Likes

Nothing to like

Dislikes

Frustrating experience with an egoistic and immature manager. Leadership lacks genuine care for people, full of talk with no real results. They preach PBM but don’t practice it, and there's a lot of attitude. HR is like a ghost, never seen on the floor or addressing people. Employees can be fired by supervisors without any HR involvement.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Food is subsidised

Dislikes

Culture Work pressure Micro management Partiality Harassment

Likes

Work life balance

Dislikes

To much focus in company values and less on work

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing it's just like any service company

Dislikes

Pbm it's even make any sense for some teams ,

Likes

Work culture Appraisal Skill development

Dislikes

Some teams might not have that amount of work

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Concept of RRE is good, US management is good

Dislikes

They stress a lot on RRE in meetings but don't implement in actual life. Leadership and Management in India is very poorly skilled.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company culture is good. No pressure at work. Not much learning

Dislikes

Not much learning

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Every culture, customer everything

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Got an offer from KOCH. You have two options 1. Ditch the offer and look for alternate offers in the market. 2. Slap urself and read the first option. Message to Leadership - Your silence and resilience to forced terminations either says ur with it or you dont care.. Either ways, you never know when tables turn.

Dislikes

1. While the market talks about AI in recruiting and using platforms like Github, Stakoverflow etc. The leader of the recruiting org uses hard copies of presentation to understand basic concepts. If the leadership is far from technology how do you expect the recruiting team to transform the working style. Often uses phone camera to scan payment barcodes and payment scanners to click photos. 2. Extremely political, bureaucratic environment where the TA leader hates listening "NO" as an answer and if you think differently, well your days will be numbered. 3. The leader practices the old age pre independence era concept of "Divide and rule". Has created disparity within the team, where every one fears that their colleagues are against them which makes his job safe. 4. No understanding of ground work, no respect to time of juniors, and work with an attitude that is harming koch but the local leadership is least bothered, as they are happy with a "YES BOSS" guy to support their irrational needs. 5. Huge attrition is technology business, the tech leader also moved out due to such political environment. The ones who stay are desperately looking out for jobs. 6. Their understanding of growth means downsizing of resources. Hundreds of involuntary and forced terminations occurred in last one year but they dont bother. 7. Idea of having an HR leader in org is to ensure there is balance in decision making. To the contrary the centre and Hr leader always agree with each other making all decisions extremely top down. Though the mbm vouches for bottom up approach. 8. Heard of the infamous saying "I dont make right decisions, i take decisions and then make them right" this is rightly attributed to kbs .. Hundreds of wrong decision taken but the cover up was smooth....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Principle based management. Mr Koch's long term vision. Company balance sheet. Global presence

Dislikes

The KGS India leaders lack authoritative power, often acting as order-takers instead of strategic decision-makers. Despite following Principle-Based Management (PBM), the culture encourages conformity over innovation. - Lack of job security: Speaking up or raising concerns leads to targeting. - Fear-driven work environment: US team members are anxious about their jobs, leading to a culture of silence. - Recent mass firings have created unease. - No perks or benefits. The India HR head doesn't understand the benefits like insurance, car leasing or free food. - No HR department. Almost everyone in HRBP and HR ops has been fired....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

compensation is good

Dislikes

Extremely political environment. Unpleasant and unethical place for an HR professional. No support from global leadership. HR has no role to play. Team is constantly changing and many exits have happened due to poor culture. Office timings are very difficult from 12 P.M to 10 P.M. HR is constantly put under the bus and an easy target to throw out. Bottomline is job security is extremely low and this is not a place to build career. My advise is stay away, keep away so that you dont get into the cesspool call Koch Business Solutions....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Don't join this company just for money, look for work life balance and stability where you skills are valued rather then politics

Dislikes

Politics, no process, policies, assumptions, groupism.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Company’s culture is very good, its principles are good.

Dislikes

Leadership team or Management doesn’t have long term vision at all. KOCH Principles are only meant to be in the CEO written book, sometime to appreciate or recognise any employees contribution Principles are visited. No job security, no transparency and big time office politics which actually pulls down talents

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

* Flexible timings (even though center pushes for 5 day working). * Pay is competitive in IT but not so in Finance * Show that you know/practice PBM and work can take a back seat, bad news it shall make you non hirable in the market.

Dislikes

* Most decisions are supposed to be taken by supervisors, but funny that their decision rights are only on paper. They are held accountable for decisions that they dont even take. * There have been multiple attritions in last couple of months, guess how many voluntary VS Involuntary? * Leadership doesnt understand the diff between use and abuse of PBM. Its funny that you can use the same culture conversation to give someone a huge pay and also throw someone out, just need to be a good speaker. *Multiple leadership changes across levels that happen overnight, which changes the dynamics of the team. *One could wake up to realize they have been fired on the same day, without notice/ or compensation. * I heard there were good number of employees from the HR team who left all of a sudden in the same way. Its only their third party hiring that is permanent.. * The leadership isnt able to manage the center dynamics and just portray a happy picture to any leader when they come up... The reality is diff behind close doors. * Supervisors/Leaders live in constant fear than techies, as they arent even sure if someone is carving a path for them to be thrown out....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company have a great work culture

Dislikes

Compensation will be difficult even though you contribute excellent for 5-8 months contribute, they will check the previous months and they will give lowest percentage, sometime u won't get as well

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good hikes.

Dislikes

Mangers are way too micro managing rather than being empathetic and motivators towards engineers. A normal conversation can be turned against you to get you out of the company when needed. A very simple MBM term used to do so "not culturally fit"

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.