Jana Small Finance Bank Customer Relation Officer Reviews
based on 10 reviews
Updated 9 Nov, 2023
Overall Rating
4.1/5
How AmbitionBox ratings work?
Category Ratings
4.3
Skill development
3.9
Salary & Benefits
3.9
Work Satisfaction
3.9
Work-Life balance
3.7
Job Security
3.4
Promotions/Appraisal
2.8
Company culture
Jana Small Finance Bank is rated
4.1 out of 5 stars on
AmbitionBox, based on 10 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Jana Small Finance Bank is rated
4.1 out of 5 stars on
AmbitionBox, based on 10 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
10 reviews found
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Popular
Customer Relation Officer in
Hazaribag
Full Time
·
Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Nov 2022
Likes
Great place to work
Dislikes
Overall good 👍
Customer Relation Officer in
Chennai
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Nov 2023
Likes
Be safe , supporting, good job
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Officer in
Bangalore / Bengaluru
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 13 Dec 2024
Likes
"I really appreciate the opportunity to work at Jana Small Finance Bank because it allows me to contribute to the financial inclusion movement, helping underserved communities access banking services that can improve their lives. as it provides a dynamic and growth-oriented work environment. Additionally, the supportive and collaborative culture at Jana Bank allows me to continuously learn, develop my skills, and work with a team dedicated to making a meaningful impact in the community."...Read More
Dislikes
"While I truly value the mission and growth opportunities at Jana Small Finance Bank, one area that could be improved is streamlining internal processes to make them more efficient. At times, there can be a lot of paperwork or manual steps that slow down decision-making, which can impact our ability to respond quickly to customer needs. However, I understand that as the bank grows, these processes are being reviewed and improved, and I’m excited to be part of a team that’s focused on continuous improvement."...Read More
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Business Development Executive in
Coimbatore
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Nov 2024
Likes
Can handle the work pressure compared to other organisations
Dislikes
There is no supporting leadership and biased nature
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Officer in
Kolkata
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Oct 2024
Likes
Company culture is very bad. No job security.
Dislikes
I am working here last 2 years. Here is no work culture. No Banking holiday. Sunday also working. Our office time is 7 am to 3.30 pm . But
Without any reason we are kept in branch till 8.30 to 9. Am. If any doubt pls check bank cctv footage. No job security. If protest you will be transferred very long distance. ( This is my review for WB1). I WANT TO GIVE 1 ⭐.
PATHETIC SITUATION.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Business Development Executive in
Durgapur
Full Time
·
BD / Pre Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Oct 2024
Likes
Nothing
Dislikes
Everything. The whole bank is a scam. Never ever get into this bank. They give immense pressure to the employees and they are never happy with your work as well as they have unrealistic targets. They don't have any end time.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relationship Manager in
Arambagh
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Sep 2024
Likes
inner and outer branch contest & achievement prizes module on any segment like liabilities and assets, sales & collection vertical.
Dislikes
Although 2nd & 4th Saturday is work off as per Banking system,yet as a normal working,moreover all state & national holiday is used as a normal working day which is very malpractice as per Banking norms.
Relationship Executive in
Vadodara
Full Time
·
Marketing Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 17 Sep 2024
Likes
Worst place to work no management police is not good for doing business
Dislikes
Management is not supportive. Whole process burden is on executive.login to disbursement no support
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Senior Officer in
Valsad
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Aug 2024
Likes
Bhai log Station pe joote saaf kar lena but yaha pe nokri mat karna
Dislikes
bakwaaas worj culture and never holiday if u r sick
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Relationship Manager in
Jaipur
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Aug 2024
Likes
Wrost experience I never want to work with this kind of banking sector
Dislikes
Work environment people behaviour the don’t know what is work management
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Business Development Executive in
Varanasi
Full Time
·
BD \/ Pre Sales Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 24 Dec 2024
Likes
Good working
Dislikes
Customer sarvice and employee benifits
Business Development Executive in
Patna
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Intrest rate
Dislikes
None no dislike any product
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Jana Small Finance Bank Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Assistant Manager in
Patna
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Nothing... Infact worst experience of my life
Dislikes
1st and for most is there is no HR policy for employees and HR's behaviour is very very bad for employees, infact HR ask employees for business and take report of business...
And very bad culture
Manager in
Vadodara
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2024
Likes
They change and department any time. My corporate Salary Dept is closed. I have joined just in 2 months completed. Than after My Department is Closed they transfer me to casa department
Dislikes
Any Department can close any time
There is zero job security in Jana Small finance Bank.
Area Collection Manager in
Sivasagar
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Janbank, everything is fine at the higher level. Salary and incentives are also good, there is no problem.
Dislikes
The working culture is very bad. Especially the behaviour of the branch head is very bad. Branch head treat employees like servents and he forces the employees to resign forcefully. Even after giving resignation they do not give relieving letter. Branches are open on Sundays in the collection part. HR listen to every branch head anddo not investigate anything from their side. The name of the branch head of Sibsagar location is Harikinkar Mohan....Read More
Associate Vice President 2 in
Bangalore / Bengaluru
Full Time
·
Finance Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 10 Dec 2024
Likes
I don’t have any likings over here
Dislikes
Government office culture where work has not happened the day can be postponed to next day.
No freedom to take decisions within your team even if you are the team leader.
No work satisfaction.
These are all particularly in Finance
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Manager in
Nagpur
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 05 Dec 2024
Likes
I was forme Employee of this company my carrier 9 year working jayalakshmi Financial services so good company,job security,company culture, company manezment,HR allwes good
I would like to do it again if I get aa chace in the future
Dislikes
No Answer
Senior Business Development Manager in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Initiatives , great place to learn, very experienced and industry leading senior management
Dislikes
work pressure is biggest con
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Branch Manager in
Kolkata
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 27 Nov 2024
Likes
As a small finance Bank this organisation is doing well but need some development in different aspects.
Dislikes
Marketing strategy
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Credit Manager in
Bargarh
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 25 Nov 2024
Likes
Can maintain a work life balance working in bank.
Dislikes
No security in job currently credit work has been centralized and others activity has been outsource, We are working in delimana and searching for job. Because either we will be move to different department or places where we will not be comfortable, and at the end we have to resign. As per corporate policy which every corporates follow to reduce human resources.. 😌
Work Details
Work days: Monday to Saturday
(Strict Timings)
Field Sales Executive in
Bikaner
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Jana small finance Bank a group of family members,thy solve every financial issue for short time.
Dislikes
Castmer not provide proper information
Work Details
Work policy:
3 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Manager Talent Acquisition in
Pune
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Nov 2024
Likes
Nothing. Higher management people are rude and completely uneducated
Dislikes
Everything. It's a completely sales oriented bank.