ITC Hotels is rated
4.2 out of 5 stars on
AmbitionBox, based on 92 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
ITC Hotels is rated
4.2 out of 5 stars on
AmbitionBox, based on 92 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in ITC Hotels Guest Service Associate Reviews
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92 reviews found
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Popular
Guest Service Associate in
Hyderabad / Secunderabad
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 06 Aug 2020
Likes
They support by giving special training n instructions, giving full salary during this pandamic, full secured at work place, excellent in everything
Dislikes
Very difficult to get promotion, I've complete 2 years but still associate 😄
Work Details
Excellent no complain
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Guest Service Associate in
Hyderabad / Secunderabad
Full Time
·
Housekeeping & Laundry Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 17 May 2024
Likes
It was a pleasant experience to work over there, as the manager, supervisor, HOD even colleagues were awesome. They all were always be there to help each other in difficult times. I would love to rejoin the organisation if I would get the chance
Guest Service Associate in
Hyderabad / Secunderabad
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Jun 2021
Likes
There is nothing you will like as a fresher😂
Dislikes
If you are in joining as a fresher then you have to do so much work 14 hours a day, no personal life most of the senior are rude, you have to follow lots of rules & regulation, no job security, very less salary
Guest Service Associate in
Kolkata
Full Time
·
Housekeeping & Laundry Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 03 Apr 2022
Likes
Nothing
Dislikes
Terrible experience. I am going there from Taj Hotel and after Taj's heavenly experience ITC's experience was awfull.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Guest Service Associate (working remotely)
Full Time
·
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Nov 2024
Likes
ITC Hotels is a good property👌
Dislikes
No
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Guest Service Associate in
Chennai
Full Time
·
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 16 Oct 2023
Likes
During lockdown of COVID situation the company support us a lot by providing full salary
Dislikes
Staff shortage most of the time and in my entire period of time in Itc I haven't seen or witnessed the company arranging any outdoor event or party for employees.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Guest Service Associate in
Kolkata
Full Time
·
Front Office Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 17 May 2022
Likes
My department time is very friendly and helpful in term of learning. I had a good bond with people personally and professionally.
Dislikes
To be honest the pay scale the usually offers is very less a compare to the efforts you have to put in the job. As a male employee I realised it pretty tough to manage thing as we people talk about non-discrimination between male and female employee but in the name of women empowerment male usually to get the facilities which are provide to the other female employee, the accommodation and transportation are free for the female but not for male. We have to understand that employee run the organisation not male or female. So should provide the facilities equally....Read More
Work Details
To be honest its big property so it hard to manager time for yourself. In short busy working life.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employee Benefits
As a male there is not such facilities I can tell you.
Guest Service Associate in
Gurgaon / Gurugram
Full Time
·
Front Office & Guest Services Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 May 2023
Likes
Location
Dislikes
Too biased with employee.
Only support management trainees and no growth or recognition for normal employees
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
ITC is staff friendly company , but yes the bussiness got loss in huge in hotel industry. But they cared people for 4 months those who have tenure for 1year. As company hire staff in FTC after 4months my tenure got complete . So they just asked me to join the company when the business get balanced.
Dislikes
No there is no way of dislike the company , because if i would have same company like them i should find out solutions for cost controlling.. but , as i said before that ITC was giving full payments to the staff , they could give 50% salary to the staff and keep them with company. Because , there are many people who have more attachment with the company as we all know this pandemic given a strike to every people. So in this crisis people get depressed losing there jobs. Some how people where also dedicated to come back and help the company to re generate the revenue , and giving ideas for development. Thankyou...Read More
Work Details
Great, i was happy to work with them because i was a part of pre opening team with them. Having a good relation with senior authority . As company has a friendly nature the staffs are also friendly with every people.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Guest Service Associate in
Mumbai
Front Office & Guest Services Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 03 Nov 2022
Likes
Job Security.
Prime Location
Dislikes
Management is not helpful.
Poor work-life balance.
Extended work timings.
People also ask about ITC Hotels's Guest Service Associates
How is ITC Hotels to work for?
ITC Hotels is rated 4.2 out of 5, based on 92 reviews by employees on AmbitionBox.
ITC Hotels is known for Job Security which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at ITC Hotels read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ITC Hotels?
According to AmbitionBox ratings, ITC Hotels employees rate its salary and benefits as 3.4 out of 5. You can know more about ITC Hotels Salaries at AmbitionBox
How is the work culture at ITC Hotels?
Work culture is rated 3.9 at ITC Hotels by 92 employees. While job security is rated 4.2 and work-life balance is rated 3.7 at ITC Hotels. Read detailed reviews by employees of ITC Hotels on AmbitionBox.
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ITC Hotels Guest Service Associate Reviews by Locations