IRIS KPO Resourcing Customer Support Executive Reviews
Updated 31 Oct, 2024
Overall Rating
4.5/5
based on 4
reviews
Rating distribution
Category Ratings
5.0
Work-life balance
4.5
Company culture
4.2
Work satisfaction
3.9
Job security
3.8
Salary
3.7
Skill development
3.3
Promotions
IRIS KPO Resourcing is rated
4.5 out of 5 stars on
AmbitionBox, based on 4 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction wit
...
Read more
IRIS KPO Resourcing is rated
4.5 out of 5 stars on
AmbitionBox, based on 4 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Analyst in
Chennai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 30 Jan 2025
Likes
Work from home, fixed weekends off.
Dislikes
Everything. If there is a minus star I would have given. No work life balance. They will suck your blood. Managers are biased. No parking facility, HR is useless. Targeting managers. No proper organisation, they will dump all work on leads heads. If you be a puppet to your immediate manager, then you can survive there. You cant express your opinion, managers are not open to feedback. They just want us to do what they want. Micromanaging to the core, lots of politics....Read More
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Chennai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 11 Dec 2024
Likes
The only think I like is the shift timing especially for female employees.
Dislikes
When it comes to appraisal only employees who is close with their TL or manager are likely to get good ratings however the hard working employees are always left with nothing and also when it comes to health they are not concern about the employees health however the work should be done.
Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Chennai
Full Time
·
Finance & Accounting - Other Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
2.0
Job security
2.0
Promotions
1.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 27 Jan 2025
Likes
Nothing
Dislikes
Work timing very bad out time not fixed
Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Poor
Customer Service Executive in
Chennai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 25 Oct 2024
Likes
Can balance work and personal life equally in Iris
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nil
Work Details
Work policy:
When we needed we can take WFH
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
Chennai
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
5.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 01 Aug 2024
Likes
Friendly atmosphere
Job security - Good
Work satisfaction - Excellent
Work-life balance - Excellent
Dislikes
No increment/salary hike
Salary - Poor
Skill development - Poor
Promotions - Poor
Work Details
Work policy:
Optional
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
4.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 08 Feb 2023
Likes
Leveraged for wfh
Job security - Good
Promotions - Good
Dislikes
Partial people’s in organization
Company culture - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
Chennai
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 31 May 2022
Likes
Shift
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Parking facility
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive (working remotely)
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Dec 2024
Likes
Salary as per the market rate
Salary - Good
Dislikes
No structure
No space to learn or grow
Complications due to lack of management
Toxic managers
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Jun 2022
Likes
Fixed shift and off
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate (working remotely)
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
2.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Jun 2023
Likes
For those who are in WFH, you are given the freedom of handling the projects and cases.
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
For WFO, you are always monitored for even a small tasks
Promotions - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other IRIS KPO Resourcing Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Tax Associate in
Chennai
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Feb 2025
Likes
All good
Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing I dislike
Work Details
Work policy:
Based on the situation.
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Accounts Executive in
Chennai
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 10 Feb 2025
Likes
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Promotions - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Accountant in
Chennai
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 05 Feb 2025
Likes
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Overall Rating
Tax Associate in
Chennai
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 15 Jan 2025
Likes
Good company with good culture
Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Nothing to tell about dislikes
Senior Accounts Officer in
Chennai
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 14 Jan 2025
Likes
Super Good company
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing is disliked
Tax Associate in
Chennai
Full Time
·
Audit & Control Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 14 Jan 2025
Likes
Nice working atmosphere
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No job security
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Junior Accounts Officer in
Chennai
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 25 Nov 2024
Likes
Good work culture
Proper training given
Work performance is considered
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Financial Analyst in
Chennai (working remotely)
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Salary
1.0
Skill development
2.0
Job security
2.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 24 Nov 2024
Likes
Friendly environment
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary increment is not gud
Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Poor
Junior Accounts Officer in
Chennai
Full Time
·
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 24 Oct 2024
Likes
Growing company
Salary - Good
Job security - Good
Dislikes
Need to improve staff wellbeing
Revenue Operations Analyst in
Chennai (working remotely)
Full Time
·
Other Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
2.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 27 Sep 2024
Likes
Gaining more knowledge
Skill development - Good
Work satisfaction - Good
Work-life balance - Good
Dislikes
No permanent job working in contract for more than 18month.