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iOPEX Technologies
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Filter reviews by iOPEX Technologies Senior Team Leader Operations Reviews
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1 review found
Senior Team Leader Operations in Chennai
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
This is the best company to work and grow. If you are so passionate to work and learn things. IOPEX Is the right place. You will be recognised and appreciated for even a tiny things that you do.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing at all.
Work Details
Very well balanced work life. I feel iOPEX is now my extended family.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Top trending discussions
Similar Designation Reviews
Voice & Accent Trainer in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything. Worst management. You will be reporting to the operation goons who knows nothing. They will recruit a communication trainer and will not let them work independently. They will ask you to do what they think os right and if uou tell them that it won’t work, they’ll say they have been in that company for more than you have,so they know what will work and will make you work like a quality agent. In the end what they said won’t work and they’ll again come back to us and again do the same! You won’t be a trainer here, rather a slave. You can’t learn anything new! You can only tell the recruiter of the next company that you have done something, learnt something apart from just audits and coaching, that too they will expect 100 audits and 100 coachings a week, but sorry! Where is the training part that is there in my designation!!!!! There is mo SOP. One week you will audit a set of people’s contact and voah and next week another but the second week, they will ask you on the traction of the set of people you coahed last week! Just one coaching and they will expect the agents to do wonders and if it doesn’t happen they will treat you like BS! Please run away!!! Don’t join!!!! These people are floor lickers of the clients!!!! Run away!!!!...Read More
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi, We appreciate you for taking time to provide us with feedback. We would like to connect with you to understand more about your experience and address your concerns. You can reach us by email at iopex.corpcomm@iopex.com. Thank you for your continued support!
Associate Voice in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I realy surprised by the front desk employee, Daniel, who genuinely cared about women's safety. He spoke with the trainer, HR, and requested that the new hire paperwork be completed and the female employee be sent out as soon as possible since she was traveling a long distance.He is deserving of praise for his initiative. It demonstrates that all employees are equal communicators.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nthng
Work Details
Work days: Monday to Friday (Flexible Timings)
Employer’s Response
Hi, We appreciate you for taking time to provide us with feedback and bringing your concern to our notice. We make every effort to provide employees with a positive work environment. We would like to connect with you to understand more about your experience and address your concerns. You can reach us by email at iopex.corpcomm@iopex.com. Thank you for your continued support!
Lead WFM in Chennai
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Escalation Engineer in Gurgaon / Gurugram
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Work satisfaction - Bad
- Company culture - Bad
Employer’s Response
Thank you for your review. We appreciate your feedback and are always looking for ways to improve. We would like to connect with you to understand more about your experience. You can reach us by email at iopex.corpcomm@iopex.com. Thank you for your continued support!
Overall Rating
Senior Quality Analyst in Chennai
Full Time
Production & Manufacturing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Employer’s Response
Hi, Thank you for leaving us a review; we're happy to hear about your experience at iOPEX! This feedback will definitely help us to grow as an organization where we put our employees first. If you would like to give us more insights, please write to iopex.corpcomm@iopex.com. Thank you for your continued support!
Overall Rating
Team Lead Operations in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall a good company for people looking for carrear growth
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Cafeteria
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Employer’s Response
Hi, Thank you for leaving us a review; we're delighted to hear about your experience at iOPEX! Feedback from professionals like you help us to grow as an organization where we put our employees first. If you would like to give us more insights, please write to iopex.corpcomm@iopex.com. Thank you for your continued support!
Escalation Engineer in Bangalore / Bengaluru
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good for fresher
- Skill development - Excellent
- Work satisfaction - Good
Dislikes
Perks which we can not expect from service based company
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi, We appreciate you for taking time to provide us with feedback and bringing your concern to our notice. We make every effort to provide employees with a positive work environment. We would like to connect with you to understand more about your experience and address your concerns. You can reach us by email at iopex.corpcomm@iopex.com. Thank you for your continued support!
Quality Lead in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Management is Good
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
It would be good if we can get WFH foe few days
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi, Thank you for leaving us a review; we're delighted to hear about your experience at iOPEX! Feedback from professionals like you help us to grow as an organization where we put our employees first. If you would like to give us more insights, please write to iopex.corpcomm@iopex.com. Thank you for your continued support!
Team Leader Quality in Chennai
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The food free tea and cofee (not from vending machine) which helps a lot that too for 16 hours a da
- Salary - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Could have a gym give importance to work life balance
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi, We appreciate you for taking time to provide us with feedback and binging your concern to our notice. We make every effort to provide employees with a positive work environment. We would like to connect with you to understand more about your experience and address your concerns. You can reach us by email at iopex.corpcomm@iopex.com. Thank you for your continued support!
Senior Trainer - Voice and Accent in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The people I work with.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Cab facilities
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Employer’s Response
Hi, Thank you for leaving us a review; we're delighted to hear about your experience at iOPEX! Feedback from professionals like you help us to grow as an organization where we put our employees first. If you would like to give us more insights, please write to iopex.corpcomm@iopex.com. Thank you for your continued support!
Other iOPEX Technologies Reviews
Technical Support Engineer in Chennai
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Promotions - Good
- Company culture - Good
Dislikes
No worklife balance .. without any notice they schedule yu 6th day and some all ask us to work 7 days a week no team co ordination plus very bad work life environment..
- Salary - Poor
- Job security - Poor
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Engineer in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Excellent Sipport.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Can provide 1. free cab could be provided. 2. door step pickup and drop could be provided. 3. Cab enquiry service desk or small cabin should be arranged. 4. Tea and snacks counter time could be extended. 5. Carrom, chess or games can be kept in all the floor canteens. 6. music system should be available in all the canteens. 7. Lemon tea and green tea can be kept. 8. Time sheet hourly sheet should be kept in washrooms and red marker should be marked by the employees to fix ASAP....Read More
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Network Security Engineer L3 in New Delhi
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
1. Toxic Work Environment 2. Micromanagement 3. Office Politics & Favoritism 4. Poor Leadership & Management 5. Lack of Vision & Direction 6. Work-Life Imbalance 7. Burnout Culture 8. Low Pay & No Benefits 9. No Growth or Learning Opportunities 10. Discrimination & Harassment 11. Lack of Transparency & Communication 12. Unrealistic Expectations & Overwork 13. Outdated Tools & Poor Infrastructure
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Senior Systems Engineer in Bangalore / Bengaluru
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
We get opportunities to work with palo alto customer. We can have complete access of firewall whenever required for troubleshooting.
- Salary - Good
- Skill development - Excellent
- Promotions - Good
- Work-life balance - Excellent
Dislikes
They don't allow the work from home. It's very hard to get the work from home.
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for your review. We appreciate your feedback and are always looking for ways to improve. We would like to connect with you to understand more about your experience. You can reach us by email at iopex.corpcomm@iopex.com. Thank you for your continued support!
Senior Systems Engineer in Chennai
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
- Skill development - Good
- Company culture - Good
Dislikes
No promotions for female employees They take female employees only for government sake but will not even consider anything. Those Managers and Team lead also has family and their wifes even get pregnant but they will make the pregnant employees suffer like anything. Mainly NOC Team.
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback. We are truly sorry to hear about your experience, and we take these concerns seriously. At iOPEX, we are committed to fostering an inclusive and supportive environment for all employees, regardless of gender. We are continuously working to ensure equal opportunities for all, including during crucial life events like pregnancy. We understand the importance of work-life balance, and your comments will help us improve our practices to better support all our team members. We would like to connect with you to understand more about your experience. You can reach us by email at iopex.corpcomm@iopex.com. Thank you for your continued support!
System Engineer in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Just free maggi and cookies
Dislikes
1. There strict wfo policy they will provide 2 days wfh based on your relation with managers , no wfh even if you have major function in you family where u need long leaves more than 2 week than no chance earlier they used to give wfh if you are going home but their new policy sucks... HR do take feedbacks but sorry they share yournames with manager if u mention anything in feedback.. 2. Next is night shift ...they don't give night shift allowances to any one in any projects other than palo alto 3. For fresher package is 4 but in hand is 24600 4. Rest is mbo and attendance bonus., which you will get like peanuts...they will take your leaves as well as attendence bonus as well... 5 kra for csat is very high, i just don't understand if you are not getting csat aa well as dsat how it is impacting their business. 6. Politics is their...TLs do scam ...they will make one of the college their gf...and help them solely without proper looking to other people. 7 . Everyday your manager will change your place .., school sitting arrangement is their. 8. Seniors behave like that we are shit. 9. If you are working in APAC or any other shifts..it will be continued for months...like 8..9 or more...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Operations Manager in Bangalore / Bengaluru
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst company, hiring managers says they will give good package but in offer letter u get completely different and in hand it peanuts, they cheat in the name of variable pay, they never pay it but show in offer letter as 15% , u work 100% but get paid 60% as others amounts will be taxes and deductions
Dislikes
Worst company to. Join
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi, We appreciate you for taking time to provide us with feedback. We would like to connect with you to understand more about your experience and address your concerns. You can reach us by email at iopex.corpcomm@iopex.com. Thank you for your continued support!
Technical Lead in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Teammates and colleagues. Salary based on our initial discussion
- Salary - Good
Dislikes
In my experience, the upper management shows partiality amoung employees. If your in close circle to them you will get whole year work from home option, yearly hike and promotion also. Even you extend and work and completed all aspects. You never get hike and good ratings. The upper management don't have idea of Java projects. As per your experience you suggest any opinions. They not considered but later they implement some dumb ideas and got worst results. About management they assign non-java developer and lower than your experience person as your lead for you. If you questioned they simply said its their process. That lead not even write any code just ordering you to complete the task. If you are in leave they said to connect in remote. About job security - they simply layoff and blame salary package is high so for cost cutting they release from the project. Even that dumb managers who got more salary then you and year hike. They will not removed for cost-cutting....Read More
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi, We appreciate you for taking time to provide us with feedback. We would like to connect with you to understand more about your experience and address your concerns. You can reach us by email at iopex.corpcomm@iopex.com. Thank you for your continued support!
Senior Software Engineer in Chennai
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good and Neat Environment
Dislikes
Poor IT Support: If any issues occur with your laptop or PC, the IT team will simply ask you to restart it. They do not take backups when changing your laptop. Poor Administration: HR personnel roam around with their laptops all day, yet they do not respond to messages. You will not receive any arrears here. If the appraisal periodis changed, they will not discuss it with you beforehand; they will simply inform you. Poor Food Quality: The cafeteria serves the worst food you will ever have. Only on Wednesdays do they provide decent food. The food supplier behaves as if they are giving away free food. They carelessly serve food, sometimes throwing it around, and may even scold you if you ask for more....Read More
- Salary - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Employer’s Response
Hi, We appreciate you for taking time to provide us with feedback. We would like to connect with you to understand more about your experience and address your concerns. You can reach us by email at iopex.corpcomm@iopex.com. Thank you for your continued support!
Senior Campaign Manager in Chennai
Full Time
Digital Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The group of friends you get here will add fun to a toxic work atmosphere.
- Work-life balance - Good
Dislikes
The management, no updation to their mindset, people working from last 10/15 years thinking that they own the place and treating like school, no professionalism and freedom to work at all. The salary structure, even before the appraisal meeting they will be fixed with your wage and further opportunities. A good licker can grow and a strong skilled employee can walk out.
- Salary - Bad
- Promotions - Poor
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi, We appreciate you for taking time to provide us with feedback. We would like to connect with you to understand more about your experience and address your concerns. You can reach us by email at iopex.corpcomm@iopex.com. Thank you for your continued support!
- HQ - San Jose, California, India
- IT Services & Consulting
- 1k-5k Employees (India)
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