iOPEX Technologies L2 Technical Support Engineer Reviews

Likes

There is nothing to like when u don't have job security. Freshers and experienced join here from different states they leave Everthing behind and come to join this company but here in this company they will start playing with your career by giving every Friday assessments.

Dislikes

Everthing is dislike only They will hire multiple people and fire them all. All the comments have been forcefully taken from present employees. Dont get cunfuse while joining this is not a company. U will suffer once u join here Every day u feel like why i have join here

Likes

The inventive structure is good but they find loopholes when giving salary.

Dislikes

The work-life balance is terrible. Even if you are unwell but can simply walk somehow, you are bound to come to office. They can give work from home but they will not even for strong reasons. Even if you have leave balance, you cannot take those leaves and there are no leaves given for any holidays. It's like working 365 days a year without even gazetted holidays.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Frankly speaking apart from salary no other activities or employee groming events. Good company of Tamilians and good for again tamilians.

Dislikes

No Job security, No growth. One has to fight for any pramotions even if you geninuenly perform well. Every year appraisal they bring up conditions so that employee can be stuck for again 6 months.

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Likes

We get opportunities to work with palo alto customer. We can have complete access of firewall whenever required for troubleshooting.

Dislikes

They don't allow the work from home. It's very hard to get the work from home.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

No promotions for female employees They take female employees only for government sake but will not even consider anything. Those Managers and Team lead also has family and their wifes even get pregnant but they will make the pregnant employees suffer like anything. Mainly NOC Team.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Just free maggi and cookies

Dislikes

1. There strict wfo policy they will provide 2 days wfh based on your relation with managers , no wfh even if you have major function in you family where u need long leaves more than 2 week than no chance earlier they used to give wfh if you are going home but their new policy sucks... HR do take feedbacks but sorry they share yournames with manager if u mention anything in feedback.. 2. Next is night shift ...they don't give night shift allowances to any one in any projects other than palo alto 3. For fresher package is 4 but in hand is 24600 4. Rest is mbo and attendance bonus., which you will get like peanuts...they will take your leaves as well as attendence bonus as well... 5 kra for csat is very high, i just don't understand if you are not getting csat aa well as dsat how it is impacting their business. 6. Politics is their...TLs do scam ...they will make one of the college their gf...and help them solely without proper looking to other people. 7 . Everyday your manager will change your place .., school sitting arrangement is their. 8. Seniors behave like that we are shit. 9. If you are working in APAC or any other shifts..it will be continued for months...like 8..9 or more...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Worst company, hiring managers says they will give good package but in offer letter u get completely different and in hand it peanuts, they cheat in the name of variable pay, they never pay it but show in offer letter as 15% , u work 100% but get paid 60% as others amounts will be taxes and deductions

Dislikes

Worst company to. Join

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Teammates and colleagues. Salary based on our initial discussion

Dislikes

In my experience, the upper management shows partiality amoung employees. If your in close circle to them you will get whole year work from home option, yearly hike and promotion also. Even you extend and work and completed all aspects. You never get hike and good ratings. The upper management don't have idea of Java projects. As per your experience you suggest any opinions. They not considered but later they implement some dumb ideas and got worst results. About management they assign non-java developer and lower than your experience person as your lead for you. If you questioned they simply said its their process. That lead not even write any code just ordering you to complete the task. If you are in leave they said to connect in remote. About job security - they simply layoff and blame salary package is high so for cost cutting they release from the project. Even that dumb managers who got more salary then you and year hike. They will not removed for cost-cutting....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good and Neat Environment

Dislikes

Poor IT Support: If any issues occur with your laptop or PC, the IT team will simply ask you to restart it. They do not take backups when changing your laptop. Poor Administration: HR personnel roam around with their laptops all day, yet they do not respond to messages. You will not receive any arrears here. If the appraisal periodis changed, they will not discuss it with you beforehand; they will simply inform you. Poor Food Quality: The cafeteria serves the worst food you will ever have. Only on Wednesdays do they provide decent food. The food supplier behaves as if they are giving away free food. They carelessly serve food, sometimes throwing it around, and may even scold you if you ask for more....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Nothing

Dislikes

Everything. Worst management. You will be reporting to the operation goons who knows nothing. They will recruit a communication trainer and will not let them work independently. They will ask you to do what they think os right and if uou tell them that it won’t work, they’ll say they have been in that company for more than you have,so they know what will work and will make you work like a quality agent. In the end what they said won’t work and they’ll again come back to us and again do the same! You won’t be a trainer here, rather a slave. You can’t learn anything new! You can only tell the recruiter of the next company that you have done something, learnt something apart from just audits and coaching, that too they will expect 100 audits and 100 coachings a week, but sorry! Where is the training part that is there in my designation!!!!! There is mo SOP. One week you will audit a set of people’s contact and voah and next week another but the second week, they will ask you on the traction of the set of people you coahed last week! Just one coaching and they will expect the agents to do wonders and if it doesn’t happen they will treat you like BS! Please run away!!! Don’t join!!!! These people are floor lickers of the clients!!!! Run away!!!!...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The group of friends you get here will add fun to a toxic work atmosphere.

Dislikes

The management, no updation to their mindset, people working from last 10/15 years thinking that they own the place and treating like school, no professionalism and freedom to work at all. The salary structure, even before the appraisal meeting they will be fixed with your wage and further opportunities. A good licker can grow and a strong skilled employee can walk out.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.