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Infoesearch Ites Customer Success, Service & Operations Department Hyderabad / Secunderabad Reviews

Updated 23 Oct, 2024

Overall Rating

4.2/5

based on 20 reviews

Rating distribution

5

9 (45.0%)

4

5 (25.0%)

3

2 (10.0%)

2

3 (15.0%)

1

1 (5.0%)

Category Ratings

3.9

Work satisfaction

3.6

Work-life balance

3.3

Company culture

3.1

Job security

3.0

Skill development

3.0

Promotions

2.5

Salary

What employees say about Infoesearch Ites?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

75% employees reported

Flexible timing

50% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

6 reviews

4.2

Rated by Men

13 reviews

Infoesearch Ites is rated 4.2 out of 5 stars on AmbitionBox, based on 20 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

Infoesearch Ites is rated 4.2 out of 5 stars on AmbitionBox, based on 20 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

20 reviews found

Sort by: Popular

Content Moderator in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 23 Oct 2024

Likes

Good company, people are good, helpful.

Dislikes

Very Less salary, poor appraisal or no appraisal sometimes & allowances.

Salary - Poor
Skill development - Poor
Promotions - Poor

Work Details

Work policy: Some are working from office and some are from home.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Content Moderator in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 17 Sep 2024

Likes

Good support from team

Skill development - Good
Work satisfaction - Good
Company culture - Good

Dislikes

No dislikes

Salary - Poor

Work Details

Work policy: WFH & WFO

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Aug 2023

Likes

My Manager was very good.

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top Infoesearch Ites Interview Questions

asked in Content Moderator interview

Q1. What do you know about content moderation?

View answers (5)

asked in Content Moderator interview

Q2. Do you know about content moderation ?

View answers (11)

Get interview-ready with top interview questions

View all 18 questions

asked in Content Moderator interview

Q3. Tell me about content moderation with examples

View answer (1)

Content Moderator in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 25 Jun 2023

Likes

There is nothing to like

Dislikes

Everything

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Content Moderator in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Jan 2023

Likes

Equal opportunities to everyone

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing Negative

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

caption associate in Hyderabad / Secunderabad

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 01 Jan 2021

Likes

Work

Skill development - Excellent
Job security - Good

Dislikes

Salary is not at all decent but career growth is slow

Salary - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Content Moderator in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Oct 2020

Likes

They are helping us for many ways

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about Infoesearch Ites.

Script Associate in Hyderabad / Secunderabad

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 19 Sep 2021

Likes

The process which I worked was great. In fact we can gain huge knowledge.

Job security - Good
Work-life balance - Excellent

Dislikes

The company has to improve in some aspects. Like changing shits regularly, giving ID cards on time. Once you got a night shift they won't change the shift until you ask them. I worked for 10 months in night shift. Even I got my ID card after 8 months (I worked for a year). There is no proper training to improve your work.

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work life is great. Good team, friendly people, knowledge gaining process.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Script Associate in Hyderabad / Secunderabad

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 15 Mar 2021

Likes

I had worked as a transcriptionist in Tagging team. In my field I had gained good knowledge.

Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

The working of the company is not systematic. They have to improve alot. Shifts are not changing in regular interval. Not giving proper training. They have to improve in lot of things.

Salary - Poor

Work Details

My worklife is good.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Content Moderator in Hyderabad / Secunderabad

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Apr 2022

Likes

It's a good environment

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Good

Work timings: Strict Timings

Work related travel: This is a desk job.

Content Moderator in Hyderabad / Secunderabad

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 May 2019

Likes

Waste of going there waste of fuel,time zero expectation of Salary,

Dislikes

There will be no growth there how long you work

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

waste of talking about Info E Search

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Editor in Hyderabad / Secunderabad

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 May 2018

Likes

Nothing specific.

Dislikes

There's nothing really to mention about likes. So yeah, quite unsatisfactory employees.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Exciting sometimes, boring usually.

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Hyderabad / Secunderabad

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

4.0

Skill development

1.0

Job security

4.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 14 Aug 2018

Likes

Infoesearch is a company, which trains caption writers from Hyderabad. Colleagues are fantastic, they really mean family at work.

Skill development - Good
Promotions - Good

Dislikes

Management is very poor at employees relationship. No medical insurance, no team outings, no annual day celebrations. PF amount will not get credited in time. We should be back of the management after got relieved. There will be no response from HR or management regarding your PF.

Salary - Bad
Job security - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work point flexible shifts nice work atmosphere.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Content Moderator in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

5.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 01 Apr 2024

Likes

Nothing

Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Skill development - Poor
Job security - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Caption associate in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

5.0

posted on 14 Mar 2024

Overall Rating

Content Moderator in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

5.0

posted on 31 Jan 2024

Overall Rating

Content Moderator in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

5.0

posted on 31 Dec 2023

Overall Rating

Content Moderator in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

5.0

posted on 02 Feb 2024

Overall Rating

Content Moderator in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

posted on 29 Dec 2023

Overall Rating

Content Moderator in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

4.0

posted on 26 Jan 2024

Overall Rating

Top trending discussions

View All

I have job which gives 6 CTC, YOE: 2 years I need good paying since other batchemates are grabbing packages such as 20+ LPA They have done MBA. I also plan to do the same but my current role is too good. No work pressure, helpful colleagues. From last organization which was super toxic this is a gem. Im not sure what to do Can you guys suggest me

Need help on career

Stay at current role

78 participants . poll closed

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Jobs at Infoesearch Ites

Tamil Translator

Hyderabad / Secunderabad

0-5 Yrs

Not Disclosed

More about working at Infoesearch Ites

HQ - Hyderabad, India
Media & Entertainment
501-1k Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 20 Infoesearch Ites reviews submitted by Infoesearch Ites employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Infoesearch Ites is the right company for you. 75% of e...mployees reported the working days at Infoesearch Ites as Rotational Shift. 50% employees reported the work timings at Infoesearch Ites as Flexible timing. Read more

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Infoesearch Ites Reviews

Infoesearch Ites Salaries in Customer Success, Service & Operations Department in Hyderabad / Secunderabad

Content Moderator 47 salaries	₹1.1 L/yr - ₹3 L/yr
SME 5 salaries	₹1.7 L/yr - ₹2.6 L/yr
Team Lead 4 salaries	₹2.9 L/yr - ₹4.2 L/yr
Project Manager 3 salaries	₹4.9 L/yr - ₹6.1 L/yr
SAP Basis Consultant 2 salaries	₹4.5 L/yr - ₹5.6 L/yr

Explore more salaries

Employee Benefits at Infoesearch Ites Customer Success, Service & Operations Department Hyderabad / Secunderabad

Health insurance

1 total response

Office gym

1 total response

Job/Soft skill training

2 total responses

Cafeteria

1 total response

View All

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