ICICI Bank is rated
3.9 out of 5 stars on
AmbitionBox, based on 654 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
ICICI Bank is rated
3.9 out of 5 stars on
AmbitionBox, based on 654 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in ICICI Bank Phone Banking Officer Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
654 reviews found
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Popular
Phone Banking Officer in
Hyderabad / Secunderabad
Full Time
·
Audit & Control Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Nov 2021
Likes
Paid leaves
Dislikes
Sales pressure and self travelling
Phone Banking Officer in
Hyderabad / Secunderabad
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 29 Jun 2021
Likes
Work culture
Dislikes
Team leaders or Managers we'll never support because they don't have proper knowledge about the process
Its good for the freshers to gain experience. Rest all not good... U will not get chance to learn more... Growth is very slow, if u give any suggestions its completely useless for them. There is no incentive work pressure is more and u r bound with timings.
Work Details
Boring
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Phone Banking Officer in
Hyderabad / Secunderabad
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Nov 2020
Likes
Such an amazing organization very supportive in this pandemic situation..
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Phone Banking Officer in
Thane
Full Time
·
Accounting & Taxation Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 05 May 2021
Likes
They give good salary.
Dislikes
No work-life balance
Work Details
The job was quite interesting
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
ICICI Bank.
Phone Banking Officer in
Hyderabad / Secunderabad
Full Time
·
HR Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 Dec 2020
Likes
Good for startinga career
Dislikes
Pressure is very high and sales target are very hard
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Job security and my department.you will get great mentors nd you will actually get to learn about many things professionally
Dislikes
We dnt get holidays more..but it's ok
Work Details
Very good
Work timings: Strict Timings
Work related travel:This is a desk job.
Phone Banking Officer in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Dec 2020
Likes
Fore to work from base location
Dislikes
Strict rules
Work Details
Losts of things to learning
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Phone Banking Officer in
Indore
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 May 2023
Likes
Best place to work
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Phone Banking Officer in
Thane
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Apr 2023
Likes
Promotions are depends only on your performance, no politics.
Dislikes
Little bit strict atmosphere
Phone Banking Officer in
Guwahati
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 05 Feb 2021
Likes
It was a good experience... It's okk when you resolve customer queries... The targets are high as I was from savings department... I almost had to the bank works...
Dislikes
None
Work Details
Overall good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Phone Banking Officer in
Thane
Full Time
·
Administration Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Mar 2021
Likes
Good work environment. Suppotive team members. Balanced worklife. There is a huge cafeteria and a small gaming arcade for chilling . Salary hike is good with incentives and bonus. Job training is given to all the new joinees
Dislikes
Salary hike is good but the career growth is very slow.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Phone Banking Officer in
Thane
Full Time
·
Credit Card Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 16 Nov 2020
Likes
Supportive colleagues
Dislikes
Sales pressure
Work Details
Work life in trouble
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Phone Banking Officer in
Guwahati
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Dec 2022
Likes
Great .. working with ICICI
Dislikes
Nothing .. everything is nice
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Phone Banking Officer in
Mumbai
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Mar 2023
Likes
Customer bonding
Dislikes
Daily target
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Phone Banking Officer in
Mumbai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Aug 2023
Likes
ICICI Bank customer care my team is very helpful
Dislikes
ICICI Bank long route not travelling ghodbunder road very top travelling
Phone Banking Officer in
Hyderabad / Secunderabad
Full Time
·
Credit card Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 01 Jul 2019
Likes
Really fentastic of my fist job some times I feel iam very lucky bt i proved to say iam working icici
Dislikes
All our superb work hard growth very esy that's it
Work Details
Iam working phone banking officer I get salary 20k very much satisfied weekly 2 off
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
People also ask about ICICI Bank's Phone Banking Officers
Is ICICI Bank a good place to work for Phone Banking Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 654 employee reviews, it's clear that most phone banking officers have an average experience working at ICICI Bank. Job Security holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about job security and career growth on AmbitionBox.
Does ICICI Bank pay their Phone Banking Officers well?
According to AmbitionBox reviews, ICICI Bank phone banking officers rate their salary and benefits at 3.6 out of 5, based on 654 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ICICI Bank's phone banking officers salaries here and to read reviews specifically about salary and benefits at ICICI Bank for phone banking officers, click here.
How is the work culture at ICICI Bank for Phone Banking Officers?
Work culture at ICICI Bank for phone banking officers is rated 3.7 out of 5 by 654 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at ICICI Bank for phone banking officers, click here.
How is the job security at ICICI Bank for Phone Banking Officers?
Based on 654 reviews on AmbitionBox, ICICI Bank's phone banking officers rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ICICI Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at ICICI Bank for phone banking officers, click here.
Is work from home available to Phone Banking Officers at ICICI Bank?
According to 30 AmbitionBox reviews, ICICI Bank does not currently offer any work-from-home options to phone banking officers. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
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ICICI Bank Phone Banking Officer Reviews by Locations