HSBC Electronic Data Processing Customer Service Executive Reviews
based on 158 reviews
Updated 6 Nov, 2024
Overall Rating
4.3/5
How AmbitionBox ratings work?
Category Ratings
4.6
Job Security
4.5
Work-Life balance
4.5
Company culture
4.4
Skill development
4.3
Work Satisfaction
4.3
Salary & Benefits
4.1
Promotions/Appraisal
HSBC Electronic Data Processing is rated
4.3 out of 5 stars on
AmbitionBox, based on 158 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HSBC Electronic Data Processing is rated
4.3 out of 5 stars on
AmbitionBox, based on 158 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HSBC Electronic Data Processing Customer Service Executive Reviews
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158 reviews found
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Popular
Customer Service Executive in
Hyderabad / Secunderabad
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Jun 2020
Likes
HSBC Bank is providing work from home option due to covid 19. I like to HSBC.
Dislikes
Last year appraisal was very less compare to 2018.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
I am working for weath operations in the cororate action team.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Visakhapatnam
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 21 Apr 2021
Dislikes
Organization is good Individuals are bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 01 Jan 2020
Likes
Its been great experience to work with Hsbc, work culture, work life balance, salary appraisals are decent compare with market standard. Only thing is Job security is less in Chennai, since most of the process are automating themselves to reduce cost.
Dislikes
Job security is less
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Chennai
Recruitment & Talent Acquisition Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jan 2022
Likes
A great place to work, especially for woman employees
Work Details
Great
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Banking Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Sep 2019
Likes
Best place to work, v cn balance work life wid personal life, hv seen few highs n lows bt dey were neva a issue, yearly appraisals, NSA allowances, food vouchers all are available, hv good scope in growing to higher level.... as its was my fst organisation i had expereinced the best corporate life...n yes i am an HSBCian.....n i love the organization ....
Dislikes
Great place to work and learn new thngs and grow our carrer forward..
Work Details
Work days: Monday to Friday
(Strict Timings)
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HSBC Electronic Data Processing.
Customer Service Executive in
Chennai
Banking ops Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 30 Dec 2019
Likes
Great place to work..Doest have any stress and pressure... The days whent like our college days...
Dislikes
Due to automation and migration moved out of office.
Work Details
RBWM ACCOUNT OPENING... onboarding the customer.. verifying the KYC docs.
Work culture was good. Management is transparent. Safety for women employees. The allowances were good.
Dislikes
There's a lot of good things but i did feel some biased judgement in ratings and appraisals
Work Details
It was great! We had training sessions. Work environment is good and friendly. I enjoyed my work and my managers and the team members were also supportive.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 01 Oct 2019
Likes
Everything is good except the old staff who always want to suppress the new one torture them and play with them
Dislikes
Some staff at Hsbc want to suppress new staff and play with them and show them how much skills they have compared to them
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Aug 2020
Likes
It's worth working with HSBC. I love working with HSBC. Because of maternity I have to leave HSBC otherwise it is wonderful place to work. Management is also too good. It is very secure place for an women to work.
Dislikes
Everything is good at HSBC. I don't have any dislikes.
Work Details
Worked with HSBC for United kingdom banking process. It's new customers bank account openings. We would deal with HNI,high risk customers.Debit card,credit cards,KYC,Investment account,so on.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive
KYC Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 21 Sep 2019
Likes
Teammates are very helpful. Speaking up for what is right. Training and work environment are awesome.
Dislikes
Work life balance is not upto the mark. We are flexible but not the management. Hike and bonus are too worse.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Visakhapatnam
Cards and loans Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 24 Nov 2019
Likes
Not much work pressure, can have a peaceful life.
Dislikes
Politics, less career growth
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore Rural
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 13 Oct 2021
Likes
Work place, work life balance
Dislikes
HR takes more time in background verification
Work Details
Good
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Visakhapatnam
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 Apr 2021
Likes
Job sequrity
Dislikes
Work life balance is not possible in voice process
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Bangalore / Bengaluru
Payments Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Apr 2021
Likes
The work environment is very good. There is job security as they don't fire people unnecessarily. It's the best place for the female employees to work
Dislikes
The work pressure is little bit high as they don't hire people
Work Details
Good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive (working remotely)
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Sep 2023
Likes
Work environment at HSBC is very excellent..as I never seen in any of other companies..
Dislikes
No dislikes
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Visakhapatnam
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Dec 2019
Likes
I used to love and enjoy my company
Dislikes
the people and co workers
Work Details
great experience with the company... I learned a lot in few months... The team taught me basically how to live our life in personal and also how to make urself best in work place wherever we work
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Bangalore / Bengaluru
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 Aug 2019
Likes
Employee Friendly
Dislikes
Growing to next level is difficult
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 May 2019
Likes
You will feel like a second home !!
A home away from home !!
Dislikes
Should promote employees on the basis of merit and tenure too.
Work Details
Fraud investigation
On job training
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
People also ask about HSBC Electronic Data Processing's Customer Service Executives
Is HSBC Electronic Data Processing a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 158 employee reviews, it's clear that most customer service executives have a positive experience working at HSBC Electronic Data Processing. Job Security holds the highest rating at 4.6, while career growth is rated the lowest amongst all factors at 4.1. Read reviews about job security and career growth on AmbitionBox.
Does HSBC Electronic Data Processing pay their Customer Service Executives well?
According to AmbitionBox reviews, HSBC Electronic Data Processing customer service executives rate their salary and benefits at 4.3 out of 5, based on 158 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that HSBC Electronic Data Processing is generally seen as a place that values and rewards its workforce fairly. You can know more about HSBC Electronic Data Processing's customer service executives salaries here and to read reviews specifically about salary and benefits at HSBC Electronic Data Processing for customer service executives, click here.
How is the work culture at HSBC Electronic Data Processing for Customer Service Executives?
Work culture at HSBC Electronic Data Processing for customer service executives is rated 4.5 out of 5 by 158 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HSBC Electronic Data Processing. To read reviews specifically about work culture at HSBC Electronic Data Processing for customer service executives, click here.
How is the job security at HSBC Electronic Data Processing for Customer Service Executives?
Based on 158 reviews on AmbitionBox, HSBC Electronic Data Processing's customer service executives rate job security at 4.6 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HSBC Electronic Data Processing, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HSBC Electronic Data Processing for customer service executives, click here.
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