HSBC Electronic Data Processing Customer Care Executive Reviews
based on 17 reviews
Updated 30 Jul, 2023
Overall Rating
4.2/5
How AmbitionBox ratings work?
Category Ratings
4.5
Job Security
4.5
Work-Life balance
4.2
Company culture
4.2
Promotions/Appraisal
4.1
Skill development
4.0
Salary & Benefits
4.0
Work Satisfaction
HSBC Electronic Data Processing is rated
4.2 out of 5 stars on
AmbitionBox, based on 17 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HSBC Electronic Data Processing is rated
4.2 out of 5 stars on
AmbitionBox, based on 17 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
17 reviews found
Sort by:
Popular
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Jul 2023
Likes
My life line as of now
Dislikes
NA
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Care Executive in
Kolkata
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 May 2023
Likes
Very friendly and professional environment... great place to have been employed years ago, would like to rejoin the company.
Dislikes
Nothing really.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
AML Compliance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Jun 2019
Likes
Perfect place for work
Dislikes
Nothing
Work Details
One has to really work hard to prove himself/herself
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Trade Finance Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 26 May 2022
Likes
Company policy is to make profit and cut down on employees benefits and. Well being of employees is the last thing on this company's agenda and the ofcourse the culture and policy goes hand in hand.
Dislikes
0-4% yearly hike for underpaid employees explains a lot about the company. Well, no matter how well company portrays and sings about its culture, you ask any employee in electronic data processing, the feedback will be the same with negligible exceptions if there is any.
Work Details
Well, if company does not pay its employees, it is not fair to ask about the balance.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Phone Banking Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 May 2021
Likes
Excellent company to work with
Dislikes
Needs more icebreaking sessions in team. And give more dedicated support for newbies when they move to team, especially on phone profile...cz all tenured agents are also on their on calls..ofcourse their calls are priority for them than the newbie....this puts the newbie into more pressure...
Work Details
Good.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Apr 2019
Likes
Good people , night shift allowance, OT payments, Ample Leaves,good appraisal, no work pressure at all in all a wonderful company to work with.
Dislikes
All good
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Visakhapatnam
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Mar 2022
Likes
The best best place to work. ।The Best ever people to work with.
Dislikes
Compensation and work benefits for tenured people
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
HSBC Electronic Data Processing.
Customer Care Executive in
Visakhapatnam
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Apr 2021
Likes
People centri organization
Dislikes
Average Pay package considering their preference for people from different domain
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Care Executive in
Hyderabad / Secunderabad
PPI Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Oct 2020
Likes
Once you get the opportunity,please don't leave .I worked as contratual based for 6 months .
Work Details
Extremely good
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Customer Care Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Apr 2021
Likes
It has amazing perks excellent in everything
Dislikes
There is literally nothing to dislike in hsbc
Work Details
Beautifull
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 15 Jan 2019
Likes
I am hearing impaired. But they did not help me for promotion because my salary no satisfy in my family.
Dislikes
They did not give me for promotion. Because I am hearing impaired. I am not satisfy in HSBC for my salary is so less then all employees. I am working a lots everyday
Work Details
Boring
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 15 Apr 2018
Likes
Nothing as such. I worked because it was in Kolkata my home town.
Dislikes
Managers are biased. No growth
Work Details
Boring hectic
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Visnagar
Subject / Specialization Teacher Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Aug 2018
Likes
Every thing was good but the process which I was working was pathetic
Dislikes
No every thing was awesome except few things it's okay not so important
Work Details
Pathetic because of my process but work culture is great.....
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Bangalore / Bengaluru
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2017
Likes
Job security and work life balance
Dislikes
developing skills is difficult and time tracker is a pain
Work Details
It is a straight jacket job, you have parameters and work within that. internal movement is not easy
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Visakhapatnam
CML/HBME Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Dec 2019
Likes
The Teams, the work culture and work environment
Dislikes
NA
Work Details
Customer Experience
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Payments Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Oct 2019
Likes
Security and work culture plus respect for woman employees
Dislikes
Nothing. I will be more than happy to join back if given an opportunity
Work Details
I was kn MTI non voice process and was quite happy
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad