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HGS Team Lead Durgapur Reviews

Updated 22 Mar, 2024

Overall Rating

4.9/5

based on 9 reviews

Rating distribution

5

5 (55.6%)

4

1 (11.1%)

3

1 (11.1%)

2

0 (0%)

1

2 (22.2%)

Category Ratings

4.4

Skill development

4.2

Salary

4.1

Work-life balance

3.9

Promotions

2.4

Work satisfaction

1.9

Company culture

1.7

Job security

What employees say about HGS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

71% employees reported

Flexible timing

71% employees reported

Within city

33% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

1 reviews

4.9

Rated by Men

6 reviews

HGS is rated 4.9 out of 5 stars on AmbitionBox, based on 9 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the comp ... Read more

HGS is rated 4.9 out of 5 stars on AmbitionBox, based on 9 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

9 reviews found

Sort by: Popular

Team Lead in Durgapur

customer service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

3.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 29 Jul 2019

Likes

HI, overall experience was good.

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work-life balance - Excellent

Dislikes

Management

Job security - Bad
Company culture - Bad

Work Details

was good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Team Lead in Durgapur

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 07 Sep 2017

Likes

There are great team boundation.

Dislikes

There are too much politics,which will always creat obstacles in promotions.

Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Too much pressure

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Durgapur

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 18 Jun 2020

Likes

Salary - Good
Work-life balance - Good

Dislikes

Ofc poltices

Promotions - Poor
Work satisfaction - Bad

Work Details

Maitain the team performance

Work days: Monday to Saturday (Strict Timings)

Team Lead in Durgapur

Operation Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

1.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 02 Nov 2018

Likes

Salary on time

Skill development - Excellent
Job security - Excellent
Company culture - Excellent

Dislikes

So much work pressure in low salary

Salary - Poor
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Exciting and so much challenge in Job

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Team Lead in Durgapur

Operation Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 04 May 2018

Likes

In Durgapur HGS(WB) is worst work culture

Dislikes

Humiliation ,Job threatening

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Team Lead in Durgapur

Operation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Jul 2018

Likes

Career growth,training .

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Appraisal

Work Details

Awesome

Work days: Rotational Shift (Flexible Timings)

Team Lead in Durgapur

Airtel prepaid WB Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 28 Aug 2021

Likes

A good organization to start career with

Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Monetary growth

Work Details

Handling a team of ~25 associates to meet clients KPIs

Employer’s Response

Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.

You are reading trusted reviews. Keep reading to find out more about HGS.

Team Lead in Durgapur

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Oct 2018

Likes

Nothing

Dislikes

Environment , management is worse

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Team Lead in Durgapur

Full Time

·

Voice / Blended Department

5.0

posted on 22 Mar 2024

Employer’s Response

Hi! Thank you for taking the time to rate us. We wish you success now and always!

Overall Rating

Excellent

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HQ - Bangalore/Bengaluru, Karnataka, India
BPO
10k-50k Employees (India)
Public
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HGS Customer Service Representative Durgapur Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 71% of employees reported the working days at HG...S as Rotational Shift. 71% employees reported the work timings at HGS as Flexible timing. Read more

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HGS Team Lead Durgapur Reviews

HGS Office Photos

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Employee Benefits for HGS Team Lead Durgapur

Health insurance

1 total response

Job/Soft skill training

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

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