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Hilton

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4.3

based on 500 Reviews

Video summary

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Hilton Customer Success, Service & Operations Department Bangalore / Bengaluru Reviews

Updated 18 Nov, 2024

Overall Rating

3.8/5

based on 6 reviews

Rating distribution

4 (66.7%)

1 (16.7%)

0 (0%)

Category Ratings

3.9

Job security

3.8

Salary

3.5

Promotions

3.3

Company culture

3.2

Work-life balance

2.7

Skill development

2.7

Work satisfaction

What employees say about Hilton?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

80% employees reported

Flexible timing

60% employees reported

No travel

80% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

3 reviews

3.1

Rated by Men

3 reviews

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6 reviews found

Sort by: Popular

Front Office Manager in Bangalore / Bengaluru

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 18 Nov 2024

Likes

used to be better... But the company has diverted from the core value.

Dislikes

Focus on profit and lack of integrity.

Skill development - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Operations Executive in Bangalore / Bengaluru

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Oct 2023

Likes

Excellent place to grow

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager in Bangalore / Bengaluru

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Jul 2023

Likes

Growth opportunities are good at Hilton

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salaries can be improved

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Get interview-ready with top interview questions

View all 11 questions

Guest Service Associate in Bangalore / Bengaluru

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 01 Feb 2018

Likes

Ambiance of the hotel and culture of working with each other.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

All are the bengali are working and they have unity.. And we can't say anything to anyone. That I hate about the company.

Work Details

I'm waiter

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Guest Service Associate in Bangalore / Bengaluru

Food & Beverage Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 18 Dec 2018

Likes

One of the great hotel companies in the world. HILTON is brand known for many firsts of Hospitality industry. Once they were the largest hotel group in the world. Marriott surprassed Hilton after billion dollar overtake of Starwood Hotel & resorts. The flagship luxury brand of HILTON Waldorf Astoria is among the best luxury chains of hotel known for its iconic property around the world CONRAD is brand meant for contemporary luxury...Read More

Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Work life balance

Work Details

Amazing experience great for a fresher to start the career

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Front Office Receptionist in Bangalore / Bengaluru

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Jul 2021

Likes

Good work environment and the culture. Teammates are supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing that I dislike about Hilton Bangalore embassy golf links

Work Details

The front office job is quite interesting, I always want to work at. I Struggle a bit in the beginning but I learnt alot from the training and my teammates.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Hi Everyone, I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have: Capgemini – 24 LPA (21.5 LPA Fixed + 2 LPA Variable) Happiest Minds – 22.5 LPA (Fixed) Experience: 8 Years

Which one to choose

Capgemini

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Jobs at Hilton

View all

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2-7 Yrs

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3-8 Yrs

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Front Desk Manager

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2-5 Yrs

Not Disclosed

Demi Chef De Partie (BAKERY)

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2-3 Yrs

Not Disclosed

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5-10 Yrs

Not Disclosed

Reservation Executive

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2-7 Yrs

Not Disclosed

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Hilton reviews submitted by Hilton employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Hilton is the right company for you. 80% of employees reported the working d...Read more

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Hilton Reviews

Hilton Salaries in Customer Success, Service & Operations Department in Bangalore / Bengaluru

Guest Service Associate 4 salaries	₹2.3 L/yr - ₹4 L/yr
Housekeeping Executive 2 salaries	₹3.4 L/yr - ₹3.4 L/yr
Front Office Guest Service Agent 2 salaries	₹2.4 L/yr - ₹2.4 L/yr
Guest Service Assistant 2 salaries	₹2.3 L/yr - ₹2.3 L/yr
Front Desk Associate 1 salary	₹3.1 L/yr - ₹3.1 L/yr