AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
206 Hilton Jobs
Front Desk Manager
Hilton
posted 3hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
- Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
- Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brands loyalty scheme
- Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
- Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
- Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
- Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
- Maintain good communication and working relationships with all hotel departments
- Monitor staffing levels to meet cover business demands
- Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
- Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures
- Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
What are we looking for?
Front Desk Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, beh
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Front Desk Manager roles with real interview advice
What people at Hilton are saying
What Hilton employees are saying about work life
based on 500 employees
Flexible timing
Rotational Shift
No travel
Day Shift
Hilton Benefits
View more benefits
Compare Hilton with
Marriott International
Compare
AccorHotels
Compare
Ihg Group
Compare
Wyndham Hotel Group
Compare
Hyatt Regency
Compare
Radisson Hotels
Compare
Oberoi Group of Hotels
Compare
Taj Hotels Resorts and Palaces
Compare
ITC Hotels
Compare
Lemon Tree Hotels
Compare
Oyo Rooms
Compare
Mahindra Holidays & Resorts
Compare
Devyani International
Compare
Burger King
Compare
JW Marriott
Compare
Pizza Hut
Compare
Tata Starbucks
Compare
THE LEELA PALACES HOTELS & RESORTS
Compare
The Lalit
Compare
Crowne Plaza
Compare
Similar Jobs for you
Share an Interview