Front Desk Manager Interview Questions and Answers

Guaranteed reservations are confirmed and must be honored, while non-guaranteed reservations are not confirmed and subject to availability.

• Guaranteed reservations require a credit card or deposit to secure the booking.

• Non-guaranteed reservations are typically held until a certain time on the day of arrival, after which they may be released if not confirmed.

• Examples of guaranteed reservations include prepaid hotel bookings, while walk-in guests without a reservation are usuall...read more