Front Desk Manager

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Front Desk Manager Interview Questions and Answers

Updated 1 Jul 2024

Q1. What are the differences in guaranteed and non guaranteed reservations?

Ans.

Guaranteed reservations are confirmed and must be honored, while non-guaranteed reservations are not confirmed and subject to availability.

  • Guaranteed reservations require a credit card or deposit to secure the booking.

  • Non-guaranteed reservations are typically held until a certain time on the day of arrival, after which they may be released if not confirmed.

  • Examples of guaranteed reservations include prepaid hotel bookings, while walk-in guests without a reservation are usuall...read more

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