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199 Hilton Jobs

Front Desk Executive

1-6 years

Panaji

1 vacancy

Front Desk Executive

Hilton

posted 29d ago

Job Description

As a Front Desk Executive, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Executive is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
  • Supervise Front Desk operations during your assigned shift to a consistently high standard
  • Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
  • Advise your shift team of any special events or VIP Guests in the hotel that day
  • Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
  • Maximize sales revenues through up-selling and marketing program
  • Manage Guest requests, inquiries, and complaints promptly and completely
  • Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
What are we looking for?

A Front Desk Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, be

Employment Type: Full Time, Permanent

Read full job description

Prepare for Front Desk Executive roles with real interview advice

Top Hilton Front Desk Executive Interview Questions

Q1. Which hands are very love food preference?
Q2. Which countries' foods are very healthy?
Q3. Do you prefer to eat healthy food?
View all 11 questions

What people at Hilton are saying

3.0
 Rating based on 1 Front Desk Executive review

Likes

Hilton as a company is in my heart. Started as a Front Desk Associate in Chennai, India and my management pushed me to the next position after training me well for one. Moved as an Executive to Ahmedabad (pre-opening), India and things turned around. Feels bad when freshers and people from different brands come and join and see th..Read More

Dislikes

Nothing at all. Hilton as a brand has made hospitality run in my blood and made me a better human.

  • Salary - Poor
  • +4 more
Read 1 Front Desk Executive review

Front Desk Executive salary at Hilton

reported by 4 employees with 3-9 years exp.
₹2.1 L/yr - ₹7 L/yr
74% more than the average Front Desk Executive Salary in India
View more details

What Hilton employees are saying about work life

based on 500 employees
68%
50%
44%
90%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Hilton Benefits

Cafeteria
Free Food
Job Training
Soft Skill Training
Health Insurance
Free Transport +6 more
View more benefits

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