Cogent is rated
3.6 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Cogent is rated
3.6 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
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Popular
Customer Service Executive in
Noida
Full Time
·
Product Management - Technology Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 26 Jul 2024
Likes
Average expirriance
Dislikes
Timing puntch in puntch out system
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 11 Mar 2023
Likes
Placing me under good client that is Ola electric pvt ltd is which I liked
Dislikes
No proper information like about conditions of taking leave in week , and also closing combo offs without any mail for agents made me to leave this job. As we will be working even on government holidays and not get off for that when agent requires.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 May 2024
Likes
because as a fresher I can improve my skills and grow my communication
Dislikes
its too late next step to process
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Mangaluru
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 04 Feb 2024
Likes
It is a best flatform for fresher's but there is a no any increment of salary
Dislikes
Here no more salary increment very bad compny
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 16 Jun 2024
Likes
They arr providing good salary for premium process.
Dislikes
Leaves policy is worst, management disbalance.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Jun 2024
Likes
Very bad company
Dislikes
Bad employees and employers
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Bangalore Rural
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 14 Sep 2023
Likes
Good environment and supportive staff
Dislikes
No job security
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 20 Mar 2023
Likes
I was learnt so many things in that special i learnt leadership quality becouse I was gave so maney feedbacks for new agents
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Noida
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 28 Oct 2023
Likes
Nothing like about working at cogent
Dislikes
Atmosphere is no good for working
Technical Support Engineer in
Bangalore / Bengaluru
Full Time
·
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 03 Aug 2023
Likes
good evening there is good
Dislikes
bad nothing is there only
Work Details
Work days: Monday to Saturday
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 03 Jul 2024
Likes
For courier start its good opportunity
Dislikes
Culture, pressure, salary, quality not at all appreciate
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Customer Support Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 08 Nov 2021
Likes
Only one thing to say good salary
Dislikes
They will not provide salary slips on time.. there is no job security and no value of employees
Work Details
I learnt everuthing on the job like
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Other Cogent Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
C.S.A in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Nov 2023
Likes
No no no..a big no
Dislikes
The agent is not treated properly. Even after complaining there no action is taken..Rules change day by day without inform. Shift time can be changed anytime. There is a thing of leave application in every office but it is not there in our office. Team leader says do extra work so we will help you in your time... but they all lie. Manager is not supportive. The team leader is also like that.
Non Voice Customer Service Associate in
Mangaluru
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 16 Jun 2024
Likes
Nothing special
Dislikes
Terrible Management, no salary hike or incentives.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Quality and Maintenance Engineer in
Rewa
Full Time
·
Engineering Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 01 Dec 2023
Likes
Best and Excellent team member on that company, owner always with positive vibes and having huge knowledge of electrical equipments and their manufacturing.
Dislikes
Sometimes salary had not been credited on time but as promised by department it had to be credited given date or before date.
Accountant in
Chennai
Full Time
·
Accounting & Taxation Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Jun 2024
Likes
Lifestyle over their
Dislikes
Poor amenities and training
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
National Key Account Manager in
Gurgaon / Gurugram
Full Time
·
Procurement & Purchase Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Mar 2024
Likes
Nothing to like
Dislikes
Culture,Management etc
Work Details
Work timings: Strict Timings
Tellecaller Executive in
Gurgaon / Gurugram
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 31 Dec 2023
Likes
Whirlpool
ol Products Query and service and Telecaller
Dislikes
Not issue
Work Details
Work policy:
3 days/week from office
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Executive in
Noida
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 04 Jul 2024
Likes
Sunday fixed off is available
Dislikes
Location is very far away
Executive Trainer in
Mangaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 02 Oct 2024
Likes
As working with good batchmate
Dislikes
About some police which is not necessary
TSA in
New Delhi
Full Time
·
Voice \/ Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Nov 2024
Likes
Not good
Dislikes
Kuch acha nhi raha
Last 4 years work kiya fir bhi support nhi
People also ask about Cogent's Customer Service Executives
How is Cogent to work for?
Cogent is rated 3.6 out of 5, based on 6 reviews by employees on AmbitionBox.
Cogent is known for Salary & Benefits which is rated at the top and given a rating of 3.7. However, Job Security is rated the lowest at 2.2 and can be improved. To know first hand how it is like to work at Cogent read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Cogent?
According to AmbitionBox ratings, Cogent employees rate its salary and benefits as 3.7 out of 5. You can know more about Cogent Salaries at AmbitionBox
How is the work culture at Cogent?
Work culture is rated 3.3 at Cogent by 6 employees. While job security is rated 2.2 and work-life balance is rated 3.3 at Cogent. Read detailed reviews by employees of Cogent on AmbitionBox.