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Cogent Customer Service Associate Reviews

based on 11 reviews
Updated 3 Jul, 2024

Overall Rating

3.0/5
How AmbitionBox ratings work?

Category Ratings

3.4

Skill development

3.4

Job Security

2.9

Work-Life balance

2.8

Work Satisfaction

2.1

Salary & Benefits

2.0

Promotions/Appraisal

1.8

Company culture

Top Mentions in Cogent Customer Service Associate Reviews

11 reviews found

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People also ask about Cogent's Customer Service Associates

How is Cogent to work for?
Cogent is rated 3.0 out of 5, based on 11 reviews by employees on AmbitionBox. Cogent is known for Skill development which is rated at the top and given a rating of 3.4. However, Company culture is rated the lowest at 1.8 and can be improved. To know first hand how it is like to work at Cogent read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Cogent?
According to AmbitionBox ratings, Cogent employees rate its salary and benefits as 2.1 out of 5. You can know more about Cogent Salaries at AmbitionBox
How is the work culture at Cogent?
Work culture is rated 1.8 at Cogent by 11 employees. While job security is rated 3.4 and work-life balance is rated 2.9 at Cogent. Read detailed reviews by employees of Cogent on AmbitionBox.

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Working Days for Cogent Customer Service Associate

based on 11 reviews
Rotational Shift
87%
Monday to Saturday
13%

Work Timings for Cogent Customer Service Associate

based on 11 reviews
Flexible timing
Strict (11am - 8pm)
Strict (9am - 9am)
56%
15%
15%
14% employees reported other strict timings

Shift Timings for Cogent Customer Service Associate

based on 11 reviews
Day shift
Night shift
67%
33%

Business Travel for Cogent Customer Service Associate

based on 11 reviews
No travel
50%
Within city
50%
Cogent Customer Service Associate Salary
based on 40 salaries
₹1.4 L/yr - ₹4.1 L/yr
25% less than the average Customer Service Associate Salary in India
View more details
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
View All
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