HDFC Bank Virtual Customer Support Associate Reviews

Likes

strong brand reputation, dynamic work environment, excellent learning and development opportunities, supportive culture, focus on customer service, good career growth prospects, competitive compensation, and the ability to develop strong sales and financial management skills

Dislikes

SALARY ISSUE

Likes

The new skills, confidence, customer engagement I learned there.

Dislikes

Some employee bad behaviour and after complaining also none actions were taken.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I enjoy working at HDFC Bank for its strong brand, dynamic culture, and growth opportunities. The bank’s focus on innovation, customer satisfaction, and financial inclusion aligns with my values. Its supportive work environment, learning opportunities, and emphasis on professional development make it an excellent place to build a rewarding career.

Dislikes

While HDFC Bank offers great opportunities, the high-pressure work environment and long hours can sometimes be challenging. The fast-paced nature may affect work-life balance, and there can be occasional communication gaps due to the size of the organization. Addressing these areas could further enhance the overall employee experience.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to like

Dislikes

Work life balance Work culture Targets Salary stucture Politics Non Supportive employees HR Huge pressure Not for freshers

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I have a good relationship with this bank and its one of the best bank in all formats . and based on offers that we provided for customers and this environment will help me out how to approch customers and how to deal with custoemrs my seniors are very friendly with me and they support me very well

Dislikes

nothing to dislike HDFC BANK is set a bench mark progress in market customers are also very happy with our services

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Opportunity to learn new skills through client interactions, Operations,Sales etc

Dislikes

Worst culture ! Mental Harassment at workplace from seniors & supervisors,when one is not able to meet sales objectives,no flexible work hours especially for operations staff in branch banking even if all activities are completed,they force you till night to stay and again sales meeting and same foul languages

Likes

Overall is good but, promotion is totally depends upon your supervisor, not on your output. Incentive is good but basic pay is too low

Dislikes

Basic payment and promotion.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

1. You will build good relationships 2. Customer base is huge 2. Due to heavy work load you will be trained enough to work in any other bank easily.

Dislikes

1. Work life balance is poor 2. At a point you will feel that you might have joined sales instead of joining operations as you will be treated the same as some sales staff. 3. Job security is fine but what about transfers, the seniors constantly threatens to do.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

The work culture has become difficult, people get transferred to different departments

Dislikes

Work life balance is poor, we have been working for 11-12hrs without any extra compensation

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Its a good brand and the overall job security is a plus point

Dislikes

The team is overburdened, has no work-life balance, and has a very slow learning curve.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Batter opportunity for the future and next level banking experience trancepetent banking itc.

Dislikes

Office timeing it was such a huge dislike because outgoing time is not fixed and some staff behaviour is not good

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

More things to learn, no micromanagement,

Dislikes

Peoples are somewhat toxic but after some time they supports you. Need to be proactive while working here

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Don't have anything to like here

Dislikes

No Work life balance here No opportunity for skill development. No proper salary hike If you and family suffering from anything and u not providing proper productivity due any issue then don't have job security.

Work Details

Work policy: Depend on your productivity

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Hdfc bank is brand and I'm feeling very well to connect with HDFC BANK LTD m.

Dislikes

Every thing is fine on hdfc bank but time to time change policies.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I like most was the Fixed working hours, timely promotions , Job is secure, healthy working environment and overall professional and career growth learning and attending trainings organized by the bank from time to time.

Dislikes

NA

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary ontime .

Dislikes

No proper work life balance , target is there so immense pressure for missell, no time for the completion of work. You need to wait till 7:30pm to leave. You will get mail at 6:30 to leave but it's a gimmick to fool the RBI .

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.