HDFC Bank Virtual Customer Support Associate Reviews

Likes

The new skills, confidence, customer engagement I learned there.

Dislikes

Some employee bad behaviour and after complaining also none actions were taken.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I enjoy working at HDFC Bank for its strong brand, dynamic culture, and growth opportunities. The bank’s focus on innovation, customer satisfaction, and financial inclusion aligns with my values. Its supportive work environment, learning opportunities, and emphasis on professional development make it an excellent place to build a rewarding career.

Dislikes

While HDFC Bank offers great opportunities, the high-pressure work environment and long hours can sometimes be challenging. The fast-paced nature may affect work-life balance, and there can be occasional communication gaps due to the size of the organization. Addressing these areas could further enhance the overall employee experience.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to like

Dislikes

Work life balance Work culture Targets Salary stucture Politics Non Supportive employees HR Huge pressure Not for freshers

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I have a good relationship with this bank and its one of the best bank in all formats . and based on offers that we provided for customers and this environment will help me out how to approch customers and how to deal with custoemrs my seniors are very friendly with me and they support me very well

Dislikes

nothing to dislike HDFC BANK is set a bench mark progress in market customers are also very happy with our services

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Opportunity to learn new skills through client interactions, Operations,Sales etc

Dislikes

Worst culture ! Mental Harassment at workplace from seniors & supervisors,when one is not able to meet sales objectives,no flexible work hours especially for operations staff in branch banking even if all activities are completed,they force you till night to stay and again sales meeting and same foul languages

Likes

Overall is good but, promotion is totally depends upon your supervisor, not on your output. Incentive is good but basic pay is too low

Dislikes

Basic payment and promotion.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

1. You will build good relationships 2. Customer base is huge 2. Due to heavy work load you will be trained enough to work in any other bank easily.

Dislikes

1. Work life balance is poor 2. At a point you will feel that you might have joined sales instead of joining operations as you will be treated the same as some sales staff. 3. Job security is fine but what about transfers, the seniors constantly threatens to do.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

There work experience is good with manager who supports all his colleagues equally and always take stands for their employees that's most important thing in the office and team was quite good, supportive and ambitious for their work and we use to do work hard.

Dislikes

There was continuously use of headset on head and login hour's of 9 Hr that was too tough to manage thousands of criterias for getting incentive which I really don't like.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

None

Dislikes

Bad working culture, disrespectful and unprofessional managers. Zero work life balance, working on each and every holiday without extra payment. Height of office politics.

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Development my knowledge

Dislikes

develope and support Existing employees salary increment and correction who work hard to the bank in big way

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

It was pretty good experience, most importantly work life balance was there in the vrm channel,however salary hike is poor

Dislikes

Salary structure very poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary, training,skill development,perks and benefits

Dislikes

Politics, lack of support by supervisor and BM ,CH, also HR policy not working properly,huge unwanted work pressure and work life balance,it's demanded forcefully sales job.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Skill development and opportunities for everyone to who are interested

Dislikes

I'm working in DSA point so timing and salary is not suitable for us.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Brand is good so customer base is good

Dislikes

Work culture,salary , promotion old staff is not supportive Satisfaction is not there

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

There is no work life balance, pressure is like hell, for eg if a person has achieved his tragtes then he will be asked for other pendency and vice versa

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

HDFC picks up latest projects and technologies for implementation

Dislikes

Everyone is over burdened. Hence every activity gets delayed. Project goes into never ending loops

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.