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3.6

based on 33.7k Reviews

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HCLTech Senior Customer Service Representative Noida Reviews

based on 19 reviews
Updated 6 Oct, 2024

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

4.5

Job Security

4.3

Company culture

4.3

Skill development

4.3

Work Satisfaction

4.1

Work-Life balance

3.6

Salary & Benefits

3.4

Promotions/Appraisal

Top Mentions in HCLTech Senior Customer Service Representative Noida Reviews

19 reviews found

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People also ask about HCLTech, Noida Senior Customer Service Representatives

Is HCLTech, Noida a good place to work for Senior Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 19 employee reviews, it's clear that most senior customer service representatives have a positive experience working at HCLTech, Noida. Job Security holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about job security and career growth on AmbitionBox.
Does HCLTech, Noida pay their Senior Customer Service Representatives well?
According to AmbitionBox reviews, HCLTech, Noida senior customer service representatives rate their salary and benefits at 3.6 out of 5, based on 19 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HCLTech, Noida's senior customer service representatives salaries here and to read reviews specifically about salary and benefits at HCLTech, Noida for senior customer service representatives, click here.
How is the work culture at HCLTech, Noida for Senior Customer Service Representatives?
Work culture at HCLTech, Noida for senior customer service representatives is rated 4.3 out of 5 by 19 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HCLTech, Noida. To read reviews specifically about work culture at HCLTech, Noida for senior customer service representatives, click here.
How is the job security at HCLTech, Noida for Senior Customer Service Representatives?
Based on 19 reviews on AmbitionBox, HCLTech, Noida's senior customer service representatives rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HCLTech, Noida, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HCLTech, Noida for senior customer service representatives, click here.

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Gender Based Ratings for HCLTech Senior Customer Service Representative Noida

based on 19 reviews
4.1
Rated by 7 Women

Rated 4.4 for Job Security and 4.4 for Company Culture

women
4.3
Rated by 12 Men

Rated 4.6 for Job Security and 4.4 for Skill Development

men

Working Days for HCLTech Senior Customer Service Representative Noida

based on 19 reviews
Monday to Friday
67%
Rotational Shift
33%

Work Timings for HCLTech Senior Customer Service Representative Noida

based on 19 reviews
Flexible timing
Strict (9pm - 7pm)
Strict (11.30pm - 9.30am)
62%
10%
10%
18% employees reported other strict timings

Shift Timings for HCLTech Senior Customer Service Representative Noida

based on 19 reviews
Night shift
Day shift
80%
20%

Business Travel for HCLTech Senior Customer Service Representative Noida

based on 19 reviews
No travel
100%
At par with the average Senior Customer Service Representative Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
1 total response
+1 more benefit
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