HCLTech Senior Customer Service RepresentativeNoida Reviews
based on 4 reviews
Updated 19 Jul, 2023
Overall Rating
4.2/5
How AmbitionBox ratings work?
Category Ratings
4.5
Job Security
4.3
Company culture
4.3
Skill development
4.3
Work Satisfaction
4.1
Work-Life balance
3.6
Salary & Benefits
3.4
Promotions/Appraisal
HCLTech is rated
4.2 out of 5 stars on
AmbitionBox, based on 4 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HCLTech is rated
4.2 out of 5 stars on
AmbitionBox, based on 4 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in HCLTech Senior Customer Service Representative Noida Reviews
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4 reviews found
for
"job security"
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Senior Customer Service Representative in
Noida
Full Time
·
Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Jul 2023
Likes
Good working culture.
Supportive team.
Job security.
Dislikes
Low salary
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 12 Apr 2023
Likes
Job security
Dislikes
Appraisal is not work
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Noida
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 30 Jun 2022
Likes
Job security
Dislikes
Not so smooth appraisal process and hike.
Work Details
Okay but not great
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Noida
N4 Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Apr 2020
Likes
Human Resources
Dislikes
No recognition.
Hcl bserv is only like a leftover unit. The management has lost interest in this segment and earning well in the IT vertical.
Managers are looting the company and the old ones want to run the company as per their whims and fancies.
Hire and Fire policy.
Only 20% oldemployees in a team of 150 people.
New keep joining and leaving....Read More
People also ask about HCLTech, Noida Senior Customer Service Representatives
Is HCLTech, Noida a good place to work for Senior Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 4 employee reviews, it's clear that most senior customer service representatives have a positive experience working at HCLTech, Noida. Job Security holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about job security and career growth on AmbitionBox.
Does HCLTech, Noida pay their Senior Customer Service Representatives well?
According to AmbitionBox reviews, HCLTech, Noida senior customer service representatives rate their salary and benefits at 3.6 out of 5, based on 4 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HCLTech, Noida's senior customer service representatives salaries here and to read reviews specifically about salary and benefits at HCLTech, Noida for senior customer service representatives, click here.
How is the work culture at HCLTech, Noida for Senior Customer Service Representatives?
Work culture at HCLTech, Noida for senior customer service representatives is rated 4.3 out of 5 by 4 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HCLTech, Noida. To read reviews specifically about work culture at HCLTech, Noida for senior customer service representatives, click here.
How is the job security at HCLTech, Noida for Senior Customer Service Representatives?
Based on 4 reviews on AmbitionBox, HCLTech, Noida's senior customer service representatives rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HCLTech, Noida, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HCLTech, Noida for senior customer service representatives, click here.
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