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Engaged Employer

Jio Haptik

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3.4

based on 102 Reviews

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Jio Haptik Online Chat Representative Reviews

Updated 11 May, 2018

Overall Rating

1.9/5

based on 3 reviews

Rating distribution

1 (33.3%)

0 (0%)

1 (33.3%)

0 (0%)

1 (33.3%)

Category Ratings

3.8

Company culture

3.5

Skill development

3.1

Work satisfaction

2.1

Work-life balance

1.6

Salary

1.3

Promotions

1.1

Job security

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

3 reviews found

Sort by: Popular

Online Chat Representative in Mumbai

Chat assistant Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 01 Oct 2017

Likes

Environment

Company culture - Good

Dislikes

Job security

Salary - Bad
Job security - Bad
Promotions - Bad
Work-life balance - Bad

Online Chat Representative in Mumbai

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 11 May 2018

Likes

The Teammates and work process is cool.

Skill development - Good
Work-life balance - Good

Dislikes

Politics of Management, No appraisal or bonus, no job security, bad training, nothing to learn.

Salary - Poor
Job security - Bad
Promotions - Bad

Work Details

I was a Chat Executive at Haptik Infotech.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Online Chat Representative in Mumbai

Recruitment & Talent Acquisition Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 13 Apr 2018

Likes

work life balance is awesome! they have work from home, very much in need for women especially..

Salary - Good
Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Too much monitoring

Job security - Poor

Work Details

it was a challenge, competitive but too much micro managing..

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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posted on 21 Nov 2024

Likes

Learning,work

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Skill development - Excellent
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Dislikes

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posted on 24 Sep 2023

Likes

Recently around

Dislikes

Many to start with -No proper work culture -too much mircromanagement

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

We regret that your experience at Jio Haptik has not met your expectations. Your insights are invaluable, and we are committed to addressing your concerns.

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posted on 07 Feb 2022

Likes

It's one of the best company I have ever worked for

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing such

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posted on 25 Jun 2022

Likes

Best company to work Hybrid WFH

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Best Company to work Hybrid WFH

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Analyst (working remotely)

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posted on 08 Feb 2023

Likes

Good people helpful team

Skill development - Excellent
Job security - Excellent

Dislikes

To much pressure High job load

Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Chat Support Executive (working remotely)

Full Time

HR Operations Department

5.0

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posted on 08 May 2024

Likes

awesome, was all well

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None, very flexible

Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Analyst in Goregoan

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posted on 19 Feb 2022

Likes

Amazing people,work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Sometimes workload

Work Details

Work days: Monday to Friday (Flexible Timings)

Analyst in Goregaon

Customer Success Department

4.0

Overall Rating

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Category Ratings

4.0

Salary

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Promotions

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Company culture

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Work-life balance

posted on 03 Apr 2021

Likes

Culture, People, Learnings, Managers

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

I can't think of any.

Work Details

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posted on 25 Mar 2020

Likes

Culture is really good and the work environment is nice, you never feel not going to work. The policy that the company follows at a Manager level is good and helps to grow yourself. They follow the open-door policy which is also a good thing to have. There are quarterly team outings, offsite meetings, activities every month.

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Dislikes

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posted on 07 Apr 2018

Likes

No job security, pls dont opt Haptik as ur career growth..I dont like anything about the company..inspite of giving my heart out at work..they gave me nothing...Work life is balanced, work from home option is good

Work-life balance - Excellent

Dislikes

Same as above

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Work Details

Good place for working. I was a chat assistant.

Work timings: Strict Timings

Work related travel: This is a desk job.

Other Jio Haptik Reviews

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Overall Rating

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Category Ratings

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posted on 29 Nov 2024

Likes

Everything I appreciated about Haptik was from when I first started working at the company.

Dislikes

When I joined the organization, it fostered an open environment where employees could freely share their thoughts and ideas with leaders or relevant stakeholders. However, over time, this culture has shifted, and employees now hesitate to voice their concerns, fearing potential repercussions such as job insecurity.

Salary - Poor
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posted on 27 Jun 2024

Likes

I joined haptik in Jan 2024 as APM working under Abhishek Ahirrao and Madhan Mohan. In just span of 6 months I got to learn alot. Even my hiring process was very smooth when I joined HR team was very supportive and kind. Worth joining if you like to learn and grow.

Salary - Excellent
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Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No Dislikes as of now.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

We are thrilled to hear about your positive experience at Jio Haptik. Your feedback inspires us to continue fostering a supportive and enriching work environment. We're committed to your growth and well-being, and it's heartening to know our efforts are appreciated.

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posted on 22 Dec 2024

Likes

Challenges in Tech. People and culture. Understanding Managers. No boaring work, new day -> new challenges. Personal friendships at office.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Nothing different than typical startup, so it’s fine. No complaints.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

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posted on 30 Sep 2024

Likes

Company’s culture was good till Sep ‘23

Dislikes

Toxic work culture Company’s environment has gone down the drain after they did the restructuring in Sep ‘23

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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posted on 06 Jun 2024

Likes

Everything is good . Growth speed is not good .

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Worklife balance reducing day by day . But still best company in market .

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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posted on 22 Dec 2024

Likes

Gaining skills

Dislikes

Work culture is a mess and totally micromanage environment specially by the head of HR. If you open up for the right thing you are targeted, if you try to utilise your skills you will be treated like a dork.

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

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posted on 04 Jul 2024

Likes

The entire interview experience was great. Timely updates and fast closure of the process was very helpful.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to comment

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Customer Success Manager in Mumbai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

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Job security

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Promotions

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Company culture

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Work-life balance

posted on 02 Jul 2024

Likes

The best Interview experience , recruitment team was very helpful and they keep me updated as we progress in each stage

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing, everything is good

Work Details

Work days: Monday to Friday (Flexible Timings)

Employer’s Response

Graphic Designer in Mumbai

Full Time

Marketing Department

5.0

Overall Rating

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Category Ratings

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Salary

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Skill development

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Job security

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posted on 04 Jul 2024

Likes

everything, Haptik is a great place to work with the best cultre

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing everything is good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Front end Engineer in New Delhi

Full Time

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Oct 2023

Likes

It used to be great place to work but that is not the case anymore.

Dislikes

Recently, there has been 20% layoff in the company, that lead to terrible work life balance. now there expecting people to work on even weekend, Last year salary increment was very low 2-

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

We regret that your experience at Jio Haptik has not met your expectations. Your insights are invaluable, and we are committed to addressing your concerns.

Tell us how to improve this page.

Jio Haptik Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 3 Jio Haptik reviews submitted by Jio Haptik employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Jio Haptik is the right company for you.