Groupon is rated
2.6 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Groupon is rated
2.6 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
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Popular
Merchant Operations Associate in
Chennai
Full Time
·
Operations / Strategy Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Nov 2024
Likes
Nothing
Dislikes
Poor process with unacheievable targets
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Merchant Operations Associate in
Bangalore / Bengaluru
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Chennai
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Sep 2024
Likes
Good Work culture, top management who are overseas at US frequently visit us to ensure the middle management follow all guidelines as per the main office which is something great. Everyone are treated equally
Dislikes
I dint have any negative points to add the days I stayed there with Groupon was one of the glorious moments in my life. I have many times regretted leaving that company.
Work Details
Work policy:
Monthly twice or thrice
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 28 Apr 2024
Likes
Salary, Benifits, Cafeteria
Dislikes
Toxic work culture. They need robots and not humans. Management will never try to understand the problems of employees. Also favorism for chennai site. Banglore site is like their second wife. They will provide 1 day training and you have meet all tge targets from next day. Changing policy everyday.
Customer Support Executive in
Chennai
Full Time
·
Customer Success, Service & Operations - Other Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 15 Nov 2024
Likes
Dress code
Dislikes
Everything. Toxic people entirely including employee's
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 05 Oct 2024
Likes
Good
Dislikes
Almost all night shift. No promotion or appraisal.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 07 Apr 2024
Likes
Salary is good but no hike
Dislikes
Everything, no work life balance
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Dec 2023
Likes
Nothing the training period was good
Dislikes
Worst management ever. They even provide targets to meet in notice period of employee.
They will provide high targets which are achieved by only 3-5 members and ask the remaining persons to do numbers like them.
They won't even ask any reviews for how the work is going on. No team interaction. No team huddles. No one cares about your issues you just have to work the target given.
The company does not care about employees situation and force them to targets that are not acheivable...Read More
Work Details
Work policy:
If performance is good. You have to visit office for 5 days.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 19 Jan 2024
Likes
Working environment is good. That is the best thing I like
Dislikes
Performance stats is ver important. If you don't perform repeatedly 3 months you will be in trouble
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Chennai
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 10 Feb 2024
Likes
Salary part is very satisfying here
Dislikes
Insecured job and lots of demotivations and negative vibes
Work Details
Work policy:
Based on your performance
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Feb 2024
Likes
Manager Mahmoud and team leader Mukundan can f**k themselves
Dislikes
F"*k Mahmoud and Mukundan
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Nov 2023
Likes
Just the work culture
Dislikes
Total disgrace . Pathetic policies
Work Details
Work policy:
Based on the quarter performance
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Other Groupon Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer experience Manager in
Bangalore / Bengaluru
Full Time
·
Management Consulting Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Nov 2024
Likes
Great
Dislikes
Nothing specific as such till now
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Merchant Research Representative in
Chennai
Full Time
·
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 25 Nov 2024
Likes
Working culture, flexibility
Dislikes
Some can't able to come up
Work Details
Work policy:
5days in a month. Depending to the stacks and team, it will differ.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Chennai
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Colleagues
Dislikes
No catering services and job security
Senior Executive in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 24 Oct 2024
Likes
Shift allowance
Dislikes
Hectic shift timing very bad
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Accounts Executive in
Bangalore / Bengaluru
Full Time
·
Accounting & Taxation Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Work life balance
Dislikes
No promotion even after doing your best efforts in process improvements and idea sharing, very poor management
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Software Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Lot to learn
Dislikes
Moved from one team to another
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Merchant in
Bangalore / Bengaluru
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Sep 2024
Likes
Nothing is good here.
Dislikes
Everything is worse here.
Content Specialist in
Chennai
Full Time
·
Content Management (Print / Online / Electronic) Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 28 Aug 2024
Likes
Good
Dislikes
Nothing feel like bad here
Merchandiser in
Chennai
Full Time
·
eCommerce Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Aug 2024
Likes
Nothing much than working in cs team.
Dislikes
Everything is worse in Groupon. No one goes in here happy... Just like a school comes out with homework and unhappy.
People also ask about Groupon's Merchant Operations Associates
How is Groupon to work for?
Groupon is rated 2.6 out of 5, based on 8 reviews by employees on AmbitionBox.
Groupon is known for Salary & Benefits which is rated at the top and given a rating of 3.1. However, Job Security is rated the lowest at 2.2 and can be improved. To know first hand how it is like to work at Groupon read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Groupon?
According to AmbitionBox ratings, Groupon employees rate its salary and benefits as 3.1 out of 5. You can know more about Groupon Salaries at AmbitionBox
How is the work culture at Groupon?
Work culture is rated 2.7 at Groupon by 8 employees. While job security is rated 2.2 and work-life balance is rated 2.6 at Groupon. Read detailed reviews by employees of Groupon on AmbitionBox.
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Groupon Merchant Operations Associate Reviews by Locations