Google Operations Center Senior Associate Reviews

Likes

Perks, work culture

Dislikes

Salary/apprisal, Career growth

Work Details

Optimization the google ads

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It's the management that sucks. Your voice can't be heard even if they conduct monthly/yearly feedback review. There's definitely a huge lack of support. They need numbers more than anything than your self. You can't exhaust all your leaves (Vacation, sick, carer's leaves) as they'll say it's the business needs even though it's definitely your right to use those leave, of course with proof (med certs and all). The leaves they offer are just a number to lure applicants to join GOC. GOC may look awesome as it's under Alphabet Inc and the salary may be good for some who were given high salary, but it's still your choice....Read More

Dislikes

Everything

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

This is one of the best companies I have worked with. They treat employees as their family. I'm satisfied with the salary, work culture & job security.

Dislikes

So far, I haven't come across anything that I don't like.

Work Details

I currently work in the customer support wing.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The fact that it was wfh

Dislikes

Way of operations no proper training

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Amazing work culture which enables to increase our scope and knowledge in our interest areas and also helps a lot in personality development

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Culture, Role, Salary and benefits

Dislikes

Rotational shifts

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Fairytale Fantasy

Dislikes

GOC is customer center of Google. If you're selected for Google Ads, then your trouble starts. Training would not match with real time issue on floor no concrete answer available. Stress level will be high. Uncertain about shift timing and products too at times and make sure if your performance metrics are not dwn for more than 2 months.If so you're in danger can be terminated on any day. Don't expect respect from management or from many of advertiser. One of useless HR Team organization have, For this team everything is fun and easy they live in their own fantasy. They show everything is heard but no they take only positive things negative things are taken as exception. And QA team useless team in GOC many of them have Zero product knowledge and come up stupid thought process. You can learn new things for 2 or 3 months next you feel saturated learning is zero after certain time. If Google Ads that's Hell. And I'm one of the highest rated employee for year 2019 and 2020....Read More

Work Details

Zero

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.