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Globiva

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3.1

based on 1.5k Reviews

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Globiva Customer Care Executive Reviews

Updated 11 Mar, 2025
Overall Rating
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3.1/5
based on 67 reviews

Rating distribution

Category Ratings

2.9

Company culture

2.9

Salary

2.9

Work-life balance

2.9

Skill development

2.7

Work satisfaction

2.6

Job security

2.5

Promotions

What employees say about Globiva?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

61% employees reported

Flexible timing

Flexible timing

61% employees reported

No travel

No travel

67% employees reported

View more detailed insights

Gender based rating

3.3
female

Rated by Women

26 reviews

3.0
male

Rated by Men

35 reviews

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Top Mentions in Globiva Customer Care Executive Reviews

67 reviews found

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Top Globiva Customer Care Executive Interview Questions

asked in Customer Care Executive interview
Q1. Tell me something about social media ?
View answer (1)
asked in Customer Care Executive interview
Q2. What do you know about upselling?
View answer (1)

Get interview-ready with top interview questions

View all 6 questions
asked in Customer Care Executive interview
Q3. What do you understand from bpo
View answer (1)
asked in Customer Care Executive interview
Q4. What is customer service
View answer (1)
asked in Customer Care Executive interview
Q5. what is bpo ?
View answers (2)
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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about Globiva's Customer Care Executives

How is Globiva to work for?
Globiva is rated 3.1 out of 5, based on 67 reviews by employees on AmbitionBox. Globiva is known for Company culture which is rated at the top and given a rating of 2.9. However, Career growth is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at Globiva read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Globiva?
According to AmbitionBox ratings, Globiva employees rate its salary and benefits as 2.9 out of 5. You can know more about Globiva Salaries at AmbitionBox
How is the work culture at Globiva?
Work culture is rated 2.9 at Globiva by 67 employees. While job security is rated 2.6 and work-life balance is rated 2.9 at Globiva. Read detailed reviews by employees of Globiva on AmbitionBox.

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Globiva Customer Care Executive Reviews by Locations

Globiva Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 67 Globiva reviews submitted by Globiva employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Globiva is the right company for you. 61% of employees reported the worki...ng days at Globiva as Rotational Shift. 61% employees reported the work timings at Globiva as Flexible timing. Read more
Globiva Customer Care Executive Salary
based on 203 salaries
₹1.2 L/yr - ₹4.4 L/yr
5% less than the average Customer Care Executive Salary in India
View more details
Employee Benefits for Globiva Customer Care Executive
cab
Office cab/shuttle
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
+3 more benefits
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