Globiva Operations Manager Reviews

Likes

In my 06 years tenure I got the opportunity to know how the Bpo works and some operational strategies to run the process.

Dislikes

It is just not dislike but toxicity i can say, the culture here now is not friendly to work if you are Team Leader or even manager cause the so called AVP’s and DVP’s they are not thinking wisely as per them perceptions are going on, whole company is busy in attendance only from team leader to Director nobody is bother to check what’s going on at ground level. In my 06 years tenure, No gathering, No R&R conducted for TL’s or manger’s or even nobody bother to come and talk with you they only want to know about attendance & attendance & attendance. So if you enthusiastically want to know the attendance process then only join Globiva because only one thing you may learn from here ATTENDANCE..!!...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Aspirational and visionary management style lead by best leaders

Dislikes

Nothing as such

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Team

Dislikes

Salary and attendance mechanism

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

they cheat

Dislikes

Cheaters they break dreams after their works complete

Likes

Nothing

Dislikes

Everything like ( Management, administration, policy)

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

All was good

Dislikes

No dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Nothing as of now

Dislikes

Saturday working

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Here team culture is too good

Dislikes

HRM department is not in action properly

Work Details

Work policy: After 3 month you can work from home

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

One thing I really enjoyed about working at Globiva was the great team dynamic. I was fortunate to have made some wonderful friends at work and also our TL and seniors were very cooperative and supportive

Dislikes

One area for improvement I experienced during my time at Globiva was the compensation package. I felt that the salary was relatively low…..

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

1. work timings 2 . basic salary package 3. RHR are co - operative 4. various process recruitment from 12 pass 5. IJP facility after 6 months only

Dislikes

1. Incentive achievement target is high extremely 2. incentives after achivement not cleared by company from several months 3. extreme call pressure 4. no exception for training or feedback, deduct from net login time 5. force to do staff time after meeting log in time 6. threat culture by managers 7. salary hold issue 8. absentism and correction is issue too high 9. delay in salary time 10. no activity 11. no exception for bad health 12. using unprofessional language on floor...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

There's nothing to like about this company cause it only knows how to waste someone's time and destroy their mental health by constant criticisim.

Dislikes

your job is never safe. You are not safe in the office itself with your colleagues. You cannot present your ideas infront of the management cause then you'll just be insulted the whole floor because only the manager was supposed to speak in the meeting and not you cause you are just a puppet of the manager. Also you cannot put logical solutions infront of the customers because then also you'll loose your job cause we are not humans, we're just chatbots. So, just an advice to GLOBIVA please use SIRI for giving the solutions to the customers instead of hiring someone wasting their time in your stupid company....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

• The work culture is good. • No one shouts at you. • There is no micromanagement kind of things. • Colleagues are cooperative. • Infrastructure is good. • In Globiva, you will get to know about hierarchy. How management works in hierarchy.

Dislikes

• No Learning & Professional Development • Low salary • Desktop work, even for HR Profile • Restrictions in Desktop • The office starts at 9:30 am, there is 15 mins buffer time i.e., 9:45 am. If you get late by 9:45, they'll mark you absent. • No office parties, fest celebrations, only public holidays are off • Through IJP, they give promotions to Customer Support executive Profile to HR Profile....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

They are providing incentive which is conditional based.

Dislikes

Management is pathetic. Management always think to cut incentive of their employees. They always give the target but not help to achieve. They always ask to come office even you are not fine, if they don't come. They eat their incentives. Salary is very less.. Some employees worked in uthe office even in chickenpox.

Likes

Supportive Manager and team members

Dislikes

- Salary deduction for no reasons - No health insurance - Worst company policies - Management and HRs - No Work-life balance - Login/Logout time - No promotions and Hikes irrespective of your experience - 6 days working - Sometimes, no week offs. - Forced to work for night shifts without providing cabs

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like in this company...

Dislikes

Only serve like dog candidate are prefered in this conpany Even HR is like a pet dog for their seniors .. You can't even make a complain agaist you tdam leader or anyone Than you will me terminated ...

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I don’t like anything and one of the client Ravi shukla very uneducated don’t have manner’s how to talk with women’s because he knows he look like shit.

Dislikes

Very worst company one of the team leaders and managers not support to teammates

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.