Globiva is rated
3.2 out of 5 stars on
AmbitionBox, based on 57 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Globiva is rated
3.2 out of 5 stars on
AmbitionBox, based on 57 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Globiva Customer Service Associate Reviews
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57 reviews found
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Popular
Customer Service Associate in
Gurgaon / Gurugram
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
If you are fresher then Globiva is best company for you. I've joined Globiva as fresher and learnt alot while working here.
Dislikes
Salary will credit on 5th of every month
Work Details
I've worked in US chat campaign. Overall, working experience is good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (working remotely)
Full Time
·
Customer service associate Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 13 Dec 2022
Likes
Work from home
Dislikes
Average work culture
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Customer service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 May 2022
Likes
There is nothing private, you will work like a donkey
Dislikes
Nothing is good in this organization, this company has done fraud to many employees.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 09 Apr 2022
Likes
If you are a fresher so it is good for your career growth, but for experienced it is not good there is your career future, work environment is too bad , company policy also not good
Customer Service Associate in
Kolkata
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Apr 2022
Likes
Nothing is good in globiva.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Associate in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Apr 2022
Likes
Excellent company
Dislikes
Nothing disliked
Work Details
Excellent
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Feb 2022
Likes
Too good management.. and environment too good
Dislikes
Small cafeteria and salary issue
Work Details
It's better than on first organization
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Globiva.
Customer Service Associate in
Kolkata
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Nov 2020
Likes
They give us hand sanitizer for wash hands before entering office premises. They have stop doing biometric instead of biometric they resume card punch for attendance and entering floor.
Dislikes
Salary is decent but low and career growth average.
Work Details
The job is interesting.i learnt everything on the job..I got a chance the taste of different roles within same team.
People also ask about Globiva's Customer Service Associates
Is Globiva a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 57 employee reviews, it's clear that most customer service associates have an average experience working at Globiva. Work-Life balance holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.3. Read reviews about work-life balance and career growth on AmbitionBox.
Does Globiva pay their Customer Service Associates well?
According to AmbitionBox reviews, Globiva customer service associates rate their salary and benefits at 2.9 out of 5, based on 57 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Globiva's customer service associates salaries here and to read reviews specifically about salary and benefits at Globiva for customer service associates, click here.
How is the work culture at Globiva for Customer Service Associates?
Work culture at Globiva for customer service associates is rated 3.0 out of 5 by 57 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Globiva for customer service associates, click here.
How is the job security at Globiva for Customer Service Associates?
Based on 57 reviews on AmbitionBox, Globiva's customer service associates rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Globiva. To read reviews about job security at Globiva for customer service associates, click here.
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Globiva Customer Service Associate Reviews by Locations