FiveS Digital is rated
2.7 out of 5 stars on
AmbitionBox, based on 47 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
FiveS Digital is rated
2.7 out of 5 stars on
AmbitionBox, based on 47 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in FiveS Digital Customer Care Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
47 reviews found
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Popular
Customer Care Executive in
Navi Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Sep 2024
Likes
Nothing
Dislikes
Management and staff is very pathetic and they don't have any proper system to manage the agents salary is very less
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Mohali
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 01 Aug 2024
Likes
Very good company 😍😍 excellent company for freshers who wants grow their career 😇
I am still working with five splash it just like my family great opportunity for fresher to learn something new ❤️😍
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Thank you for sharing your kind feedback! We're delighted to hear that your experience at FiveS Digital has been so positive and that you view your colleagues here as family. We're committed to providing a nurturing environment for our employees, especially for emerging talents, enabling them to learn, grow, and thrive. Your enthusiasm is what drives our workplace culture, and we're grateful to have you as part of our team. If you want to contribute to making our work-culture even better, please don't hesitate to write your thoughts at suman.kitawat@fivesdigital.com.
Customer Care Executive in
Jamshedpur
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Sep 2023
Likes
The training team was good and support staff were friendly
Dislikes
The management of the company was terrible and they are not upto the mark for there commitments
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for sharing your feedback with us. We appreciate your positive comments about our training team and support staff.
Parallelly, we're concerned to hear about your dissatisfaction with the management and their commitment to their promises. We take your feedback seriously and will strive to address these issues to improve the organizational experience for everyone. If you want to participate in this improvement journey by sharing your valuable inputs, please feel free to reach out at suman.kitawat@fivesdigital.com.
We are here to listen and make positive changes.
Customer Care Executive in
Jamshedpur
Full Time
·
Cso Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Dec 2023
Likes
Don't go there's you only have to support their process won't expect salary
Dislikes
Have to do chamchagiri to survive their
Work Details
Work timings: Strict Timings
Employer’s Response
It's disheartening to hear about your experience and we take your feedback seriously. We would like to know more about your concerns in an elaborate way, feel free to write to suman.kitawat@fivesdigital.com to initiate the discussion.
Customer Care Executive in
Jamshedpur
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Oct 2023
Likes
Nothing I like in FS.
Dislikes
Everything I dislike in FS.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Employer’s Response
Your experience seems more individualistic and focused towards only you, if you want to discuss your experience and connect with someone who can take corrective actions, write down to suman.kitawat@fivesdigital.com.
Customer Care Executive in
Jamshedpur
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Jun 2023
Likes
Worst environment didn't get salary on time worst company to work with
Dislikes
Nothing is good here
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Points taken, would like to connect over suman.kitawat@fivesdigital.com and understand your concern better. Please feel free to reach out.
You are reading trusted reviews. Keep reading to find out more about
FiveS Digital.
Thanks for sharing your valuable feedback and highlighting the concern, would like to take your concerns forward and connect over suman.kitawat@fivesdigital.com. Please feel free to reach out.
Customer Care Executive in
Udaipur
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Sep 2023
Likes
Nothing
Dislikes
Assistant manager is such a ridiculous person.
Employer’s Response
Points taken, would like to connect over suman.kitawat@fivesdigital.com and understand your concern better. Please feel free to reach out.
Customer Care Executive in
Varanasi
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 11 Feb 2023
Likes
Nothing
Dislikes
they give salary at 10 - 15 th day of the month
No work life balance
Poor Management
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Would like to understand your concerns better, feel free to reach out to suman.kitawat@fivesdigital.com
Customer Care Executive in
Jamshedpur
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 07 Jul 2023
Likes
I don’t like anything there
Dislikes
Everything
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Points taken, would like to connect over suman.kitawat@fivesdigital.com and understand your concern better. Please feel free to reach out.
Customer Care Executive in
Jamshedpur
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 01 Feb 2023
Likes
Work Culture is very good
Dislikes
Promotion and Salary
Employer’s Response
Thanks for sharing your valuable feedback, if you want to share your views or concerns, feel free to reach out to suman.kitawat@fivesdigital.com.
Customer Care Executive in
Udaipur
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 03 Oct 2021
Likes
1. Teamates were friendly
2. Managers and HR executives were friendly and helping in nature
3. Less internal polictics
Dislikes
1. Salary not in time
2. Everytime recieving less salary and we have to raise query
3.Have to work in national holidays strictly but company not compensated at all
4. No increment in salary ,they just introduce new incentive plans for few months, which is very difficult to achieve and they stopped it
Work Details
Not good at all
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Thanks for Sharing your feedback, however all the improvement areas are being identified and worked upon, you can review the same and get in touch with the management for further inputs.
Customer Care Executive in
Jamshedpur
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 23 May 2022
Likes
Healthy work environment
Dislikes
There is a lot of politics.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hubli
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 16 Feb 2023
Likes
staff enviorment
Dislikes
system of working
Employer’s Response
Thanks for sharing your valuable feedback, would like to connect with you directly at suman.kitawat@fivesdigital.com to understand the details of the issue. Requesting you to please connect.
Customer Care Executive in
Jamshedpur
Full Time
·
Customer Care Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 Jan 2022
Likes
I'm here since March 2021. The work environment is too good here. Every thing is going here in organised way. Well maintained.
Dislikes
I don't want to say any negative words about this organisation bcoz still I'm learning new things everyday from here.
Work Details
It's a very good working environment. My experience with this company is truly good. still I'm a employee here.. Well maintained office and management.
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Hubli
Full Time
·
Customer Care Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Oct 2022
Likes
I have worked there more than 2 years its was a best platform where we can gain your competency
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Jamshedpur
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 29 Jul 2022
Likes
HR team are really very supportive and they want to improve management.
People also ask about FiveS Digital's Customer Care Executives
Is FiveS Digital a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 47 employee reviews, it's clear that most customer care executives have a below average experience working at FiveS Digital. Skill development holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about skill development and career growth on AmbitionBox.
Does FiveS Digital pay their Customer Care Executives well?
According to AmbitionBox reviews, FiveS Digital customer care executives rate their salary and benefits at 2.3 out of 5, based on 47 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about FiveS Digital's customer care executives salaries here and to read reviews specifically about salary and benefits at FiveS Digital for customer care executives, click here.
How is the work culture at FiveS Digital for Customer Care Executives?
Work culture at FiveS Digital for customer care executives is rated 2.6 out of 5 by 47 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at FiveS Digital for customer care executives, click here.
How is the job security at FiveS Digital for Customer Care Executives?
Based on 47 reviews on AmbitionBox, FiveS Digital's customer care executives rate job security at 2.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at FiveS Digital. To read reviews about job security at FiveS Digital for customer care executives, click here.
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