FiveS Digital Customer Care ExecutiveJamshedpur Reviews
based on 11 reviews
Updated 17 Dec, 2023
Overall Rating
2.1/5
How AmbitionBox ratings work?
Category Ratings
2.5
Skill development
2.3
Company culture
2.1
Work Satisfaction
1.8
Salary & Benefits
1.8
Work-Life balance
1.7
Job Security
1.6
Promotions/Appraisal
FiveS Digital is rated
2.1 out of 5 stars on
AmbitionBox, based on 11 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
FiveS Digital is rated
2.1 out of 5 stars on
AmbitionBox, based on 11 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
11 reviews found
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Popular
Customer Care Executive in
Jamshedpur
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Sep 2023
Likes
The training team was good and support staff were friendly
Dislikes
The management of the company was terrible and they are not upto the mark for there commitments
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for sharing your feedback with us. We appreciate your positive comments about our training team and support staff.
Parallelly, we're concerned to hear about your dissatisfaction with the management and their commitment to their promises. We take your feedback seriously and will strive to address these issues to improve the organizational experience for everyone. If you want to participate in this improvement journey by sharing your valuable inputs, please feel free to reach out at suman.kitawat@fivesdigital.com.
We are here to listen and make positive changes.
Customer Care Executive in
Jamshedpur
Full Time
·
Cso Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Dec 2023
Likes
Don't go there's you only have to support their process won't expect salary
Dislikes
Have to do chamchagiri to survive their
Work Details
Work timings: Strict Timings
Employer’s Response
It's disheartening to hear about your experience and we take your feedback seriously. We would like to know more about your concerns in an elaborate way, feel free to write to suman.kitawat@fivesdigital.com to initiate the discussion.
Customer Care Executive in
Jamshedpur
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Oct 2023
Likes
Nothing I like in FS.
Dislikes
Everything I dislike in FS.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Employer’s Response
Your experience seems more individualistic and focused towards only you, if you want to discuss your experience and connect with someone who can take corrective actions, write down to suman.kitawat@fivesdigital.com.
Customer Care Executive in
Jamshedpur
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Jun 2023
Likes
Worst environment didn't get salary on time worst company to work with
Dislikes
Nothing is good here
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Points taken, would like to connect over suman.kitawat@fivesdigital.com and understand your concern better. Please feel free to reach out.
Customer Care Executive in
Jamshedpur
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 07 Jul 2023
Likes
I don’t like anything there
Dislikes
Everything
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Points taken, would like to connect over suman.kitawat@fivesdigital.com and understand your concern better. Please feel free to reach out.
Customer Care Executive in
Jamshedpur
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 01 Feb 2023
Likes
Work Culture is very good
Dislikes
Promotion and Salary
Employer’s Response
Thanks for sharing your valuable feedback, if you want to share your views or concerns, feel free to reach out to suman.kitawat@fivesdigital.com.
Customer Care Executive in
Jamshedpur
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 23 May 2022
Likes
Healthy work environment
Dislikes
There is a lot of politics.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
FiveS Digital.
Customer Care Executive in
Jamshedpur
Full Time
·
Customer Care Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 Jan 2022
Likes
I'm here since March 2021. The work environment is too good here. Every thing is going here in organised way. Well maintained.
Dislikes
I don't want to say any negative words about this organisation bcoz still I'm learning new things everyday from here.
Work Details
It's a very good working environment. My experience with this company is truly good. still I'm a employee here.. Well maintained office and management.
HR team are really very supportive and they want to improve management.
Work Details
Work timings: Flexible Timings
Customer Care Executive in
Jamshedpur
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Aug 2023
Likes
Nothing
Dislikes
Everything. They are frauds and do not give salary on time. Deductions are made with no reason. Fake PF and other benefits deducted but never submitted. They manipulate data to show less work hours in order to pay less. Beware, it's a trap. Complete cheats.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for sharing your valuable feedback and highlighting the concern, would like to take your concerns forward and connect over suman.kitawat@fivesdigital.com. Please feel free to reach out.
Customer Care Executive in
Jamshedpur
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Dec 2021
Likes
Everything is great, main is job security, i dont know about udaipur one, but i worked in jamshedpur center, and its great and nice work environment just managment is quite slow in terms of escalations