This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 12 Dec, 2024
Overall Rating
2.2/5
How AmbitionBox ratings work?
Category Ratings
3.6
Salary & Benefits
2.2
Company culture
1.8
Work-Life balance
1.8
Skill development
1.8
Work Satisfaction
1.4
Job Security
1.4
Promotions/Appraisal
Fiserv is rated
2.2 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Fiserv is rated
2.2 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Senior Software Professional in
Chennai
Full Time
·
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Benefits
Dislikes
Work from office
Time tracking tool for system for 8 hours
Time tracking in office 8 to 9 hours
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Technical Lead in
Pune
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 27 Dec 2024
Likes
I like the people I used to work with in this company. Very few are left now with constant layoffs every quarter.
Dislikes
This was my Dream company when I joined. But after the merger it has become FirstData internally only the name of Fiserv has remains. They FD mgmt stratergically removed all the Fiserv mgmt or made them to quit. All the upper mgmt now in the company is just old time colleagues of each other mostly from JPMC.
So, there is hell for you if your mngr is bad.
Too much micromanagement.
Every day Sapience required for 8 hours. you require to be 12 hours ahead of computer to meet the same.
5 days in office, they monitor badge-in and badge-out required to have 9 hours.
All the talented people already left or layoff.
No help available.
If you are not one of the boot-licker forget about promotions.
No on-site opportunities, as company don't want to sponsor visa's anymore....Read More
Software Engineer in
Bangalore / Bengaluru
Full Time
·
IT Infrastructure Services Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 04 Dec 2024
Likes
It was a very a Good company until the merger happened with First Data in 2019.
Dislikes
Micro Managent. Company blindly believes in Sapience data. Silent Layoffs. No job security since 2019. No career growth.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Software Engineer in
Noida
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 03 Dec 2024
Likes
If you want a place when you do not want to learn then this is the place for you.
Dislikes
Fiserv is a place which thinks minimal of its employees. Worst work life balance they have a tool which micromanages you and your task. Job security is really bad they just fire by saying does not have project requiremt and will not try to reallocate you if there product is closing .
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Noida
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2024
Likes
No variable part in salary
Dislikes
Sapience tool - 8 hrs
Office - 8 to 9 hrs
No promotions
Dry promotions
2 to 4 % hike
Old technologies practices
No personal growth
Mental harassment
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 26 Nov 2024
Likes
Fiserv gives lot of opportunities to everyone
Dislikes
Partiality and favoritism
Higher authority gives promotion and appraisal to their favourites
No appreciation or growth for talent and hardworking
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Software Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 24 Nov 2024
Likes
Nothing - Just that it gave me a job and because of that I am able to pay my bills.
Dislikes
The list goes on and on
1) SAPIENCE- A tool that is supposed to calculate your productivity but is actually something because of which people are most unproductive
2) They are not running a company but a school where you need to reach office at a certain time and stay there for 8 hours, even if there’s not much to do
3) They cannot accept the fact that we have a life outside office and we are expected to be available even after office hours
4) Very less hike and 1 promotion may take atleast 4-5 years
5) No interesting or challenging work, you will not learn anything. Just follow the preset rules. No place for innovation and effort.
6) No value for efficiency....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Senior Software Engineer in
Pune
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Nothing is here which you can like.
Dislikes
Micro management.
Sapience monitoring your time spent on laptop, you should have 8 hr on laptop apart from your breaks.
You should be in office for minimum 8 hours apart from your travel time and late night meetings.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate in
Mumbai
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Oct 2024
Likes
Nothing
Dislikes
Gujrati community does racism and doesnt give chance to marathi people even when they are professionals
Insecured gujrati people on management is biased n does partiality
Physical extortion n mental harassment
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Lead in
Pune
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Sep 2024
Likes
Salary is good, rest everything is hell. I would suggest choosing life over money. Life is more important than money.
Dislikes
I strongly advise against joining or rejoining Fiserv, no matter how attractive the salary offer may seem. This company mandates 8 hours in the office and imposes 8-hour screen monitoring tools on laptops, making life unbearable. While they might offer you a higher salary, remember that no amount of money can compensate for your freedom and well-being. Choose life over money.
I made the mistake of rejoining this organization, and it felt like I was walking back into prison. The work culture, especially in the Digital Banking unit is toxic and riddled with office politics. If you are considering joining the RXP or CFN UI projects, be prepared to say goodbye to your personal life - you'll be entering a world of constant stress.
I was part of the Pune team, and it was the worst experience I've had in my career. Many people there have been with the company for over a decade, and they wield their seniority through dirty office politics. The Product Owner in Pune was tough to work with - the worst person I've encountered professionally. Every day, I was under immense mental stress due to the toxic environment.
To make matters worse, they judge you solely on your knowledge of their products, ignoring your technical skills.
My advice is to prioritize your mental health and professional life even if the salary is good. Do not join this company. Life is more valuable than money, and freedom is irreplaceable....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Lead in
Chennai
Full Time
·
Quality Assurance and Testing Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 18 Sep 2024
Likes
Employee engagement forums, there are a lot of them. We can find a community for everyone, where they can find like-minded people to collaborate.
Dislikes
Fiserv went to lot of acquisitions in the past 5 years, not all the new companies follow all of Fiserv standards. Especially the employees came from service based are still having their environment as a service based, not as a product based. If its a single employee, it wont bother. But, its a case of entire product level team. And the respective supervisors are unwilling to move out of this culture....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other Fiserv Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Manager in
Noida
Full Time
·
Technology / IT Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 24 Dec 2024
Likes
Employed staff of Original Fiserv until 2019 with ethics and culture.
Dislikes
Visionless and Dummy Top management.
Micro Management organisation.
To increase profit they cut the staff.
No job security.
Sapience and other tools installed on each workstation/Laptop to track people productivity. 8 hours manadate on Sapience which means 11-12 hours on laptop executing job.
Front end Developer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Salary and No Work Pressure
Dislikes
Micro management -(firstIn LastOut)
Sapience tool where we need to log 8 hrs but for that we need to move the mouse 11 hrs.
8 hrs in office must , no WFH option
sudden layoff even if you gave 100% to work (That's what i did : )
No benefits except health insurance
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Specialist in
Chennai
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Dec 2024
Likes
Competitive Salary
40 annual leaves
Dislikes
1)Micro management
2)No WFHs
3) Forcing employees to stay 9hrs in office every day.
4)No Job security, laying off people without valid reasons.
5) Sapience is big headache
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Product Manager in
Noida
Full Time
·
Product Management - Technology Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Dec 2024
Likes
Fiserv used to be a good org but after it's merger with Firstdata it became pathetic day by day.
Dislikes
It's present status can be called **Tihar Jail**
They want you to be at ofc for 9 hours
Sapience hours should be 8 hrs mind it which requires you to be infront of system for a min of 10 -11 hrs
Zero job security they just read a script and lay off people
Forget about appraisals arnd pay increament
A d micromanagement is the essence of this org.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Software Professional in
Noida
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 28 Nov 2024
Likes
It was used to be a good company, now a days nothing is good here management is doing a lot of micro management.
Dislikes
No work from home, stay 8-9 hours in office 8 hours in sapience, silent layoffs, no appreciation for hard work, no job security.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Professional in
Gurgaon / Gurugram
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Nothing, hell is better than fiserv.
Dislikes
Everything, this company sucks, it has no motive, just a greedy American corporate who just want to increase their share price and earn money, from technology side it is doing nothing, pathetic work culture, poor place full of useless management. No amount of money can justify the way this place treats its employees.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Software Specialist in
Chennai
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Good work life balance will get more learning will be able to get skill development.If your manager is good that is pro if not it is ...
Dislikes
Not a product based company any more it has been changed to service based company as the management and organisational level are all hired from service based organization. Micro management, sudden layoffs and on spot firing. 5 days work from office and appraisal will be on year end with less percentage and promotion you can get either by asking then continuously or when you u drop in ur paper that time if u r valuable resource u can get promotion or appraisal till then good luck.
Above all there will more than 2 or 3 org level changes per year which will affect ur promotion/appraisal as when new manager comes they will say "I haven't seen ur how well your performance will see next year or mid year promotion cycle"....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Software Developer 1 in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Nothing I like about this company.
Dislikes
Fiserv is the worst place to work . They dont see how much you work but they see only how many hours you work per day. They have a stupid tool called sapience which tracks how many hours your mouse or keyboard is actively moved. One might complete a work faster other might take more no of days to complete the same work. But they dont see all these they just see working hours. No promotions and salary hikes. Worst managment. They say its a product based company but actually its a service based....Read More
Specialist in
Noida
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 21 Nov 2024
Likes
No likes
Dislikes
List of dislike
No working flexibility
Management always save their favourite people, they don’t care about talent.
Maintain sepience tracker, 8 hr mandatory in office.
No job security, they do mass layoff every year, they don’t care you are doing great.
No salary hike.
Managers don’t know people management.
Recommend never join Fiserv.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Quality Assurance in
Noida
Full Time
·
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Nov 2024
Likes
Their is nothing i like about this company other than compensation
Dislikes
Sapience Tracking -mandatory 8 hrs
WFO- mandatory 8 hrs
Random firing every year
No growth with respect to your skills
People also ask about Fiserv's Senior Software Professionals
How is Fiserv to work for?
Fiserv is rated 2.2 out of 5, based on 2 reviews by employees on AmbitionBox.
Fiserv is known for Salary & Benefits which is rated at the top and given a rating of 3.6. However, Job Security is rated the lowest at 1.4 and can be improved. To know first hand how it is like to work at Fiserv read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Fiserv?
According to AmbitionBox ratings, Fiserv employees rate its salary and benefits as 3.6 out of 5. You can know more about Fiserv Salaries at AmbitionBox
How is the work culture at Fiserv?
Work culture is rated 2.2 at Fiserv by 2 employees. While job security is rated 1.4 and work-life balance is rated 1.8 at Fiserv. Read detailed reviews by employees of Fiserv on AmbitionBox.